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Dispatcher - Fort St. John

Keolis23 days ago
Fort St. John, BC
CA$25/hour
Mid Level
Part-time

Top Benefits

Part-time position with consistent weekly hours
Wage: $25.62 per/hour
Opportunity for additional hours beginning in September

About the role

Dispatcher (Part-Time)

Peace Country Transit - 10404 87 Ave, Fort St. John, BC 16-32 hours/week | Friday, Saturday, Weekends

Every smooth ride starts with you.

Are you the type of person who thrives on keeping things organized, moving, and on time? Peace Country Transit, part of the Keolis Canada family, is looking for a Dispatcher who’s sharp, dependable, and enjoys being at the heart of a busy operation. This role is a mix of dispatching transit routes and handling front desk administrative tasks. You’ll be the go-to person coordinating drivers, communicating schedules, and ensuring daily operations run smoothly—all while helping customers, answering phones, and keeping things organized on the front line.

What You’ll Do:

  • Assign and monitor vehicles and drivers to ensure safe, efficient service
  • Ensure schedules align with service requirements
  • Respond to service requests or incidents in real-time
  • Coordinate with maintenance and operations teams on daily assignments
  • Use dispatch radios to track and manage vehicle movements
  • Comfortable answering calls and providing helpful, friendly support
  • Greet and assist clients in person, by phone, or online
  • Help passengers with bookings and trip questions
  • Support drivers and internal staff with day-to-day inquiries
  • Keep the front office organized, clean, and fully stocked
  • Perform general administrative duties (filing, greeting the public, data entry)

What We’re Looking For:

  • Flexible availability (weekends)
  • Proficient English skills
  • A friendly, service-first attitude
  • Strong communication skills and a friendly, helpful attitude
  • Solid problem-solving and decision-making abilities
  • Quick learner with great attention to detail
  • Proficient with Microsoft Office and comfortable using a computer
  • Intermediate level Excel skills
  • Reliable team player who works well independently
  • Employment is contingent upon receiving a favorable background check.

Bonus Points:

  • Knowledge of Fort St. John or local routes is a plus
  • Previous dispatch or forward-facing customer service experience
  • Formal education in Office Administration is an advantage

What We Offer:
8 HR Shifts | Friday & Saturday Shifts | Part-time position with consistent weekly hours
Wage: $25.62 per/hour
We’re growing! Opportunity for additional hours beginning in September

Why Keolis?
As part of Keolis Canada, a global leader in public transportation, we’re focused on creating better, safer, and more connected mobility solutions. With operations in 15 countries, Keolis gives you room to grow, lead, and make a difference—right here in your community.

About Keolis:
Keolis provides mobility to over 3.4 billion passengers annually across 15 countries, operating everything from commuter trains and automated metros to shared bicycles. In Canada, Keolis employs nearly 1,857 people who operate light rail vehicles, urban buses, intercity coaches, and airport shuttles. With the recent acquisition of Pacific Western’s Transit and Motorcoach divisions, Keolis has officially expanded into Western Canada, bringing global expertise and a fresh commitment to safe, reliable, and passenger-focused service across Alberta and British Columbia. Each year, Keolis Canada helps over 12 million passengers reach their destinations smoothly and safely.

About Keolis

Ground Passenger Transportation
1001-5000

Keolis is a leading passenger transport business, operating in 16 countries around the world. Since 1996 we've operated some of the UK's busiest rail franchises, delivering one in three rail journeys and employing nearly 9,000 people.

We draw upon our international best practice as an operator of some of the world's most advanced railways, and as the biggest operator of light rail services globally, to deliver innovative, partnership–led passenger transport services here in the UK.

At the heart of everything we do is an understanding of the importance of integrated transport systems, and a track record of delivering them successfully the world over. We work with other operators to connect different modes of transport, creating single, simple networks.

We think like a passenger, and use innovation and investment to continually drive improvements in their experience. Our collaborative approach to operating services sees us form close relationships with clients and stakeholders, helping to improve quality while reducing operating costs.

Keolis UK franchises include: Southeastern, London Midland, GTR, Docklands Light Railway, Manchester Metrolink and Nottingham Trams.