Job Overview The Customs Compliance Specialist position is a critical role within the Customs & Logistics department, responsible for assisting in customs logistical functions related to the import and export compliance of finished goods, spare parts, and samples. This role is designed to ensure seamless customs processes for goods entering North America and other key global markets from various global locations, supporting regulatory compliance and efficient cross-border operations.

Duties And Responsibilities

• Ensure compliance with customs regulations in Canada (CBSA), the U.S. (CBP), and other jurisdictions as applicable.
• Coordinate with customs brokers, freight forwarders, and internal teams to ensure timely and compliant global shipments.
• Classify goods using the Harmonized System (HS/HTS) and maintain accurate product master data across global ERP systems
• Manage country of origin determinations, valuation, and duty mitigation strategies (e.g., drawback, bonded warehousing)
• Monitor and interpret changes in international trade laws, including sanctions, export controls, and free trade agreements (e.g., USMCA/CUSMA, CPTPP, EU FTAs)
• Conduct internal verification audits to ensure compliance with customs regulations.
• Identify discrepancies and areas of non-compliance, and recommend corrective actions.
• Develop and implement audit procedures to continuously improve compliance processes.
• Monitor and interpret changes in customs regulations and trade laws.
• Provide training and guidance to internal stakeholders on global customs procedures and regulatory updates
• Ensure all import/export documentation is accurate and complete.
• Maintain comprehensive records of customs transactions and compliance activities.
• Prepare reports and summaries for management review.
• Collaborate with product and procurement teams to assess tariff impacts of product

Education, Training And Qualifications

• 7+ years of experience in customs compliance, preferably in the appliance, electronics, or consumer goods sectors
• Strong knowledge of U.S., Canadian, and international customs regulations, including HTS classification and valuation rules for appliances
• CCS, CTCS (US/CA) certificate is preferred but not mandatory.

Skills And Abilities

• Strong knowledge of duty drawback, HS classification, and customs regulations.
• Excellent analytical and problem-solving skills.
• Strong attention to detail and ability to manage multiple tasks simultaneously.
• Effective communication and interpersonal skills.
• Excellent time and project management skills.
• Ability to build and maintain lasting relationships with corporate departments and key business partners.
• Proficiency in Microsoft Office Suite and customs compliance software.

This is a hybrid role, offering flexibility with a combination of remote and in-office work. You will be required to be in the office at 5070 Whitelaw Road, Guelph, on Tuesdays, Thursdays, and Fridays, while having the option to work from home on other days.

Thank you to all applicants for your interest in this opportunity. While we appreciate every application, we will contact candidates selected for an interview.

We are committed to fostering an inclusive, accessible environment where all employees and applicants feel valued, respected, and supported. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code, we will provide accommodations throughout the recruitment process upon request. If you require accommodation during the hiring process, please inform the HR representative who contacts you, and we will work together to meet your needs.