Position: Server Assistant - Food & Beverage Support (Full Time)

The Role at a Glance**:** This position plays a key role in all Food & Beverage Outlets within our hotels. To serve our guests in a friendly and professional manner, and work as a team member to ensure all tasks are completed before a shift end.

Your Day To Day Duties:

• Deliver consistently outstanding service and improve efficiency throughout all hotel venue spaces
• Accurately stock equipment for daily outlet operations and inform management of any needs
• Maintain cleanliness of all F&B and Event spaces throughout the hotel
• Support wait staff as directed by Managers on Duty
• Support event staff as directed by management
• Actively working as a goodwill ambassador of the hotels
• Moving furniture between outlets and storage as needed
• Assisting with clearing tables
• Maintaining cleanliness of all outlets of the hotel including Restaurant/Bar.
• Maintaining the cleanliness and appearance of Catering Room and all other F&B storage spaces
• Stocking glassware, barware, plates, and cutlery required by the operations of the outlets
• Stocking all equipment needed by bar/wait staff
• Greeting guests in a positive, friendly manner and making them feel welcome
• Checking OpenTable for reservations and anticipating nightly volumes
• Controlling F&B waste by following procedures, requisitions, inventory, and waste
• Testing, maintaining and setting up equipment as needed
• Receiving beer and liquor orders that come into the hotel (including 30-50L beer kegs)
• Working as a team, assisting all guests’ and employees’ needs and inquiries
• Anticipating the guests’ needs and responding appropriately with a sense of urgency
• Following health and safety regulations
• Comply with all Archive standards, policies and procedures at all times
• Other tasks and responsibilities as assigned by management

You have:

• 1-2 years preferred experience in banquet/restaurant/bar/and hotel
• Must be of legal age to serve alcohol
• Must be Smart Serve certified
• Ability to prioritize and multitask in a high-volume environment
• Ability to remain calm in stressful situations

Special Requirements and Certifications:

• Smart Serve Certification
• Ability to meet the physical requirements of the job
• Must be able to lift 50lbs
• This position is physically demanding

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