Are you someone looking for a cross-functional role that sits at the intersection of technology, people, and process? Do you love making systems work smarter, solving problems, and supporting others through technology?

Ethree is looking for a Systems Administrator to join their team!

About Us

At ethree, we help organizations build thriving workplaces by turning complex people-challenges into opportunities for growth and success. As an organizational effectiveness consultancy, we specialize in strategy development, culture and values, team effectiveness, leadership development, transformational change, and workforce capability building.

Founded in 2013 and based in St. John’s, Newfoundland, we proudly serve private, public, and not-for-profit organizations locally, nationally, and internationally.

We are committed to delivering high-impact solutions and building strong relationships with our clients, seamlessly integrating with their teams as a trusted partner in their success.

Overview of the Role

This role is ideal for someone who truly embodies ethree’s values. Reporting to the Finance & Operations Director, the Systems Administrator is responsible, highly self-motivated, and eager to contribute wherever needed. Detail-oriented and well-organized, they take pride in doing things thoroughly and efficiently, and are always thinking of smarter ways to work. This person takes initiative, steps up without hesitation, and never says “that’s not my job.”

They are confident in sharing ideas, open to feedback, and constantly looking to grow. With strong interpersonal skills and a keen awareness of their surroundings, they know how to read the room and connect with others effectively. Above all, they’re driven by a genuine desire to contribute and to keep learning from others.

Areas of responsibility will include, but are not limited to:

• Systems Administration & Support: Manage and support daily operations of internal and client-facing systems, with a focus on our Learning Centre and HUMI (our partner HRIS). Provide additional internal support across platforms such as Loxo, Microsoft Teams, Google Workspace, Harvest, Forecast, and Articulate.

• Client Platform Enablement: Support onboarding, access, and troubleshooting for clients using our learning centre, HR Toolkit, and other digital tools. Gather feedback and implement improvements to enhance the client experience.

• Troubleshooting & Problem Solving: Serve as the first point of contact for technical issues, from login errors to broken integrations and data sync failures. Investigate root causes and resolve problems efficiently. Collaborate with the Chief Executive Officer to identify new ticketing and issue resolution processes.

• Automation & Integration: Design and maintain low-code/no-code workflows (e.g., Zapier) to streamline internal operations and enhance the usability of client-facing systems.

• Platform & Data Maintenance: Ensure all systems are current, backed up, and properly integrated. Proactively monitor for errors or inefficiencies, taking swift, corrective action as needed.

• System Change Management: Coordinate updates and changes to digital products and internal tools, working with stakeholders to ensure smooth rollouts and minimal disruptions. Work with the Chief Executive Officer and Operations Director to establish and manage a structured change process.

Ideal Candidate

• Post-secondary education in Information Technology, Business, HR Tech, or a related field.
• Certifications in systems (e.g., LMS, Zapier, Microsoft) are an asset.
• 3+ years in a systems or IT-related support role, ideally within a small business or professional services environment.
• Experience with client-facing platform support or system administration.
• Must be legally entitled to work in Canada and currently reside in Atlantic Canada.

This role is largely remote, however the individual may be required to attend the workplace of the Chief Executive Officer or Finance & Operations Director. At times, the incumbent may be required to work outside of regular hours to complete projects or meet deadlines.

Why Join Us?

• We are a small team with high energy and impact!
• Meaningful and impactful work.
• Fair and equitable compensation.
• Vacation and leave entitlement.
• Health and Dental benefits.
• Employer matched group RRSP.
• Professional development opportunities.
• Fully remote work arrangements – providing autonomy and flexibility.

At ethree, we practice what we PREACH:

• Partnership: Working with our clients so we feel like part of their team.
• Realism: Focusing on practical, impactful solutions that meet client needs and budgets.
• Expertise: Sharing up-to-date, relevant advice that adds real value.
• Accountability: Demonstrating radical ownership of our deliverables.
• Continuous Improvement: Always focusing on how we make things better.
• Holistic Thinking: Considering the wider context in everything we do.

Ethree is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you require reasonable accommodation to take part in the employment process, please send an email to recruitment@ethree.ca and let us know the nature of your request.

We thank all applicants for their interest. However, only those selected for an interview will be contacted.

Position : Full-Time Permanent

Location : Atlantic Canada (Remote)

Application Close Date : August 13, 2025 11:59 PM Newfoundland time