Business Systems Analyst
Top Benefits
About the role
Business Systems Analyst, Temporary Full-Time
Information Technology, All Niagara Health Sites
Hours of work: 75 hours per pay period
Union: Non-Union
Number of Positions Available: 3
Position Objective
Niagara Health is entering a time of great opportunity and transformation. We are looking for exceptional individuals to be part of our extraordinary team and future that includes a focus on leveraging information and technology to transform how we plan and deliver patient care at Niagara Health and across the Niagara region.
As a valued member of the Business Intelligence & Analytics Team, the Business Systems Analyst will play a crucial role in transforming how care is planned and delivered at Niagara Health through the delivery of reports, extracts, and other business intelligence solutions. Reporting to the Manager, Business Intelligence & Analytics, the successful candidate will apply best practices in business analysis, requirements gathering and validation, and project management methodologies as well as technical expertise and interpersonal skills to support digital transformation across the enterprise.
Key Responsibilities
o Leverage business analysis skills and best practice to understand and translate business and clinical needs into reporting and data solutions that bring value, improve patient care, and/or improve project outcomes
o Collaborate with affected internal and external parties to conduct needs analysis, collect and validate business requirements and use-cases; provide input into development of project budgets, resource plans, technical specifications, and workflow analysis in order to successfully frame projects
o Promote and integrate benefits realization principles and frameworks to ensure the delivery of value in all digital transformation initiatives; proactively work with internal/external affected parties to identify and forecast expected benefits while evaluating risks associated with business requests
o Serve as a change agent by identifying change management requirements for projects, assessing environments and informing the development of change management plans (including communications, training, internal/external affected party analysis, resistance management, and sustainability plans)
o Support strategic planning and program reporting requirements for the Enterprise Intelligence portfolio
o Develop presentations, briefing notes, and other forms of communications for executive audiences, as required
o Support the evolution of Niagara Health's enterprise data & analytics program, including priorities as defined in the Data and Analytics Strategy
o Participate in procurement processes, as required, as well as support the negotiation of agreements with 3rd party solution providers by facilitating communication between business internal/external affected parties and IT from initial requirements to final implementation
o Effectively facilitate and communicate business needs and requirements to build strong relationships and synergies among internal and external affected parties.
o Research and engage with industry and affected parties at Niagara Health to ensure broad awareness of market solutions and best practices
o Support and encourage Diversity, Equity and Inclusion in project teams and lead by example
Qualifications
o Community College or University degree specializing in business, science, information technology, or a health-related field; Graduate degree considered an asset
o Minimum of 3-5 years working on transformational, complex change initiatives in a large enterprise environment, including 2-3 years in roles that required application of business analysis
o Preference given to candidates with experience in a healthcare environment and/or with experience working with hospital information system reporting as well as on complex IT and data analytics transformation projects
o Experience working in a Cerner (Oracle Health) environment considered an asset
o Experience and/or familiarity with Cerner (Oracle Health) reporting applications (e.g., Discern Analytics, Discern Explorer/CCL, PowerInSight/DA2 considered an asset
o Demonstrated experience working on IT projects (e.g., infrastructure, cyber security, enterprise system upgrades, integration of systems, business intelligence, analytics platforms) as a business analyst or equivalent role
o Demonstrated proficiency with Microsoft Suite including, but not limited to, Visio, PowerPoint, Excel, and SharePoint
o Effective written and oral communication skills with ability to tailor communication styles to different audiences (e.g., technical, non-technical, clinical, executive)
o Demonstrated ability to handle a large, diversified workload with competing priorities as well as aggressive deadlines
o Ability to build strong interpersonal relationships and work with a wide range of internal/external affected parties
o Exceptional time management, analytical, conceptual and problem-solving skills
o Results-oriented with sound logical thinking and ability to influence change
o Ability to exercise independent judgment and take action
o Highly self-motivated and self-directed with keen attention to detail
How to Apply:
If you are interested in this position, please visit our careers page by 11:59pm June 24, 2025 and submit an application through eRecruit. (Reference Job Posting #40828) Please note - you will need to create an eRecruit profile to apply.
At Niagara Health, we value diversity, equity and inclusion, and welcome applications from all people. We are especially interested in hearing from you if you are excited about being part of a respectful and hard-working team in the beautiful Niagara Region, have a passion for service and excellence in healthcare, have a background or related expertise in the healthcare environment, supporting patient care and providing extraordinary customer-service.
In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Niagara Health will provide accommodations through the recruitment process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.
At Niagara Health, we are committed to advancing diversity, equity and inclusion. As a part of this work, we collect information on Ontario Human Rights Code grounds and non-Code grounds in order to: hire and retain diverse talent, prevent and/or address systemic barriers to access and opportunity, improve service delivery and programs and advance diversity and inclusion overall. All identification questions are optional and include a "prefer not to answer" option.
About Niagara Health System
Niagara Health is on a bold new journey to create a healthier Niagara.
Our CORE values inspire us to be EXTRAORDINARY: Compassion in Action, Driven by Optimism, Achieving Ambitious Results.
We are a regional healthcare provider with multiple sites and a growing network of community-based services. Our team is made up of more than 4,800 employees, 600 physicians and 850 volunteers who we count on to deliver extraordinary caring to every person, every time.
We provide a wide range of inpatient and outpatient services to more than 450,000 residents across Niagara, including Acute Care, Cancer Care, Cardiac Care, Complex Care, Emergency and Urgent Care, Kidney Care, Long-Term Care, Mental Health and Addictions, Stroke Care and Surgical Care.
Our Accreditation with Exemplary Standing is a clear demonstration of our team's commitment to the highest safety and quality standards. As a community-based academic centre, teaching and learning, research, innovation and partnership are propelling us as we imagine a healthier Niagara.
For the second straight year, Niagara Health has been selected as one of Hamilton-Niagara's Top Employers. The annual competition, organized by the editors of Canada's Top 100 Employers, recognizes employers in the Hamilton-Niagara area that lead their industries in offering exceptional places to work.
Business Systems Analyst
Top Benefits
About the role
Business Systems Analyst, Temporary Full-Time
Information Technology, All Niagara Health Sites
Hours of work: 75 hours per pay period
Union: Non-Union
Number of Positions Available: 3
Position Objective
Niagara Health is entering a time of great opportunity and transformation. We are looking for exceptional individuals to be part of our extraordinary team and future that includes a focus on leveraging information and technology to transform how we plan and deliver patient care at Niagara Health and across the Niagara region.
As a valued member of the Business Intelligence & Analytics Team, the Business Systems Analyst will play a crucial role in transforming how care is planned and delivered at Niagara Health through the delivery of reports, extracts, and other business intelligence solutions. Reporting to the Manager, Business Intelligence & Analytics, the successful candidate will apply best practices in business analysis, requirements gathering and validation, and project management methodologies as well as technical expertise and interpersonal skills to support digital transformation across the enterprise.
Key Responsibilities
o Leverage business analysis skills and best practice to understand and translate business and clinical needs into reporting and data solutions that bring value, improve patient care, and/or improve project outcomes
o Collaborate with affected internal and external parties to conduct needs analysis, collect and validate business requirements and use-cases; provide input into development of project budgets, resource plans, technical specifications, and workflow analysis in order to successfully frame projects
o Promote and integrate benefits realization principles and frameworks to ensure the delivery of value in all digital transformation initiatives; proactively work with internal/external affected parties to identify and forecast expected benefits while evaluating risks associated with business requests
o Serve as a change agent by identifying change management requirements for projects, assessing environments and informing the development of change management plans (including communications, training, internal/external affected party analysis, resistance management, and sustainability plans)
o Support strategic planning and program reporting requirements for the Enterprise Intelligence portfolio
o Develop presentations, briefing notes, and other forms of communications for executive audiences, as required
o Support the evolution of Niagara Health's enterprise data & analytics program, including priorities as defined in the Data and Analytics Strategy
o Participate in procurement processes, as required, as well as support the negotiation of agreements with 3rd party solution providers by facilitating communication between business internal/external affected parties and IT from initial requirements to final implementation
o Effectively facilitate and communicate business needs and requirements to build strong relationships and synergies among internal and external affected parties.
o Research and engage with industry and affected parties at Niagara Health to ensure broad awareness of market solutions and best practices
o Support and encourage Diversity, Equity and Inclusion in project teams and lead by example
Qualifications
o Community College or University degree specializing in business, science, information technology, or a health-related field; Graduate degree considered an asset
o Minimum of 3-5 years working on transformational, complex change initiatives in a large enterprise environment, including 2-3 years in roles that required application of business analysis
o Preference given to candidates with experience in a healthcare environment and/or with experience working with hospital information system reporting as well as on complex IT and data analytics transformation projects
o Experience working in a Cerner (Oracle Health) environment considered an asset
o Experience and/or familiarity with Cerner (Oracle Health) reporting applications (e.g., Discern Analytics, Discern Explorer/CCL, PowerInSight/DA2 considered an asset
o Demonstrated experience working on IT projects (e.g., infrastructure, cyber security, enterprise system upgrades, integration of systems, business intelligence, analytics platforms) as a business analyst or equivalent role
o Demonstrated proficiency with Microsoft Suite including, but not limited to, Visio, PowerPoint, Excel, and SharePoint
o Effective written and oral communication skills with ability to tailor communication styles to different audiences (e.g., technical, non-technical, clinical, executive)
o Demonstrated ability to handle a large, diversified workload with competing priorities as well as aggressive deadlines
o Ability to build strong interpersonal relationships and work with a wide range of internal/external affected parties
o Exceptional time management, analytical, conceptual and problem-solving skills
o Results-oriented with sound logical thinking and ability to influence change
o Ability to exercise independent judgment and take action
o Highly self-motivated and self-directed with keen attention to detail
How to Apply:
If you are interested in this position, please visit our careers page by 11:59pm June 24, 2025 and submit an application through eRecruit. (Reference Job Posting #40828) Please note - you will need to create an eRecruit profile to apply.
At Niagara Health, we value diversity, equity and inclusion, and welcome applications from all people. We are especially interested in hearing from you if you are excited about being part of a respectful and hard-working team in the beautiful Niagara Region, have a passion for service and excellence in healthcare, have a background or related expertise in the healthcare environment, supporting patient care and providing extraordinary customer-service.
In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Niagara Health will provide accommodations through the recruitment process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.
At Niagara Health, we are committed to advancing diversity, equity and inclusion. As a part of this work, we collect information on Ontario Human Rights Code grounds and non-Code grounds in order to: hire and retain diverse talent, prevent and/or address systemic barriers to access and opportunity, improve service delivery and programs and advance diversity and inclusion overall. All identification questions are optional and include a "prefer not to answer" option.
About Niagara Health System
Niagara Health is on a bold new journey to create a healthier Niagara.
Our CORE values inspire us to be EXTRAORDINARY: Compassion in Action, Driven by Optimism, Achieving Ambitious Results.
We are a regional healthcare provider with multiple sites and a growing network of community-based services. Our team is made up of more than 4,800 employees, 600 physicians and 850 volunteers who we count on to deliver extraordinary caring to every person, every time.
We provide a wide range of inpatient and outpatient services to more than 450,000 residents across Niagara, including Acute Care, Cancer Care, Cardiac Care, Complex Care, Emergency and Urgent Care, Kidney Care, Long-Term Care, Mental Health and Addictions, Stroke Care and Surgical Care.
Our Accreditation with Exemplary Standing is a clear demonstration of our team's commitment to the highest safety and quality standards. As a community-based academic centre, teaching and learning, research, innovation and partnership are propelling us as we imagine a healthier Niagara.
For the second straight year, Niagara Health has been selected as one of Hamilton-Niagara's Top Employers. The annual competition, organized by the editors of Canada's Top 100 Employers, recognizes employers in the Hamilton-Niagara area that lead their industries in offering exceptional places to work.