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Client Support Specialist (TFT)

City of Nanaimo17 days ago
Nanaimo, BC
CA$38 - CA$40/hour
Senior Level
full_time

Top Benefits

Hourly wage of $38.06, increasing to $40.06 after 60 working days
CUPE bargaining unit position
Based on a 35-hour work week

About the role

In our journey towards greater diversity, we invite applications from members of equity-seeking communities including racialized and Indigenous persons, women, persons with disabilities, persons of all gender identities, ages and sexual orientations who bring value through their lived experiences.

We strive to provide an inclusive workplace and believe in progressive and barrier-free recruitment for all. If at any time during the application or recruitment process you require additional assistance or an accommodation, please email employment.opportunities@nanaimo.ca and we would be pleased to discuss how best to accommodate your needs.

Client Support Specialist (TFT)

Department: Information Technology

Closing Date: Aug 06, 2025 4:30 PM

Competition Number: 25-95

Job Summary

The City of Nanaimo is seeking a temporary full-time Client Support Specialist. Under the direction of the Manager, IT Technical and Client Services, the incumbent provides computer support and problem resolution services to the organization.

Duties and Responsibilities

Please see the job description PDF below.

Requirements

Applicants must hold a diploma in Information Technology from a recognized educational institution, supplemented with a minimum of 2 years of computer technology support in a corporate environment. An equivalent combination of education and experience may be considered. Possession of a valid Class 5 BC Driver’s Licence is required.

Compensation and Benefits

This is a CUPE bargaining unit position based on a 35-hour work week. The hourly wage is $38.06, increasing to $40.06 after 60 working days (Jan 2025 Rates). It is anticipated that this vacancy will be up to one year in duration.

Comments

Shortlisted applicants may be required to undergo a criminal record check and/or a verification of their education credentials.

To apply for this opportunity, please submit a resume and cover letter (.docx or PDF file format) to employment.opportunities@nanaimo.ca referencing the specific competition 25-95 by the application deadline.

The City of Nanaimo is an inclusive employer that values diversity and invites applications from all qualified individuals who are legally entitled to work in Canada. We thank all applicants in advance for their interest; however, only those selected for further consideration will be contacted. If shortlisted for the role and need an accommodation within the hiring process, we would be pleased to discuss how best to accommodate your needs.

About City of Nanaimo

Government Administration
501-1000

The City of Nanaimo is a municipality located on the east coast of Vancouver Island, in British Columbia, Canada. Nanaimo is about 55km west of Vancouver, right across the Strait of Georgia, and you can get here from the mainland via BC Ferries, through our regional airport (YCD), or right into our downtown core by floatplane from Vancouver Harbour or Vancouver International Airport. With a reputation for innovative high quality service delivery, the City of Nanaimo is here to serve.