Ride the next mile with us!

The Loss Prevention Specialist plays a critical regional role in executing loss prevention initiatives to reduce theft, fraud, and operational risks. This position involves conducting investigations, performing compliance checks at field locations, analyzing exception data, and supporting the planning and execution of targeted interventions—all in alignment with corporate Loss Prevention standards.

Job Description :

• Conduct investigations into internal and external theft, fraud, policy violations, and other loss-related incidents.
• Perform regular station visits to carry out compliance audits, risk assessments, and procedural reviews.
• Analyze reports and exception-based data to detect trends, vulnerabilities, and suspicious activity.
• Support and execute proactive interventions to reduce shrink and improve process integrity.
• Train station personnel on loss prevention procedures, awareness, and incident response protocols.
• Maintain thorough documentation of investigations, audits, findings, and remedial actions.
• Collaborate with Operations and HR on follow-up actions, process improvements, and project deployments.
• Contribute to organizational initiatives related to loss prevention, compliance, and risk management

Qualifications

• 2–4 years of experience in loss prevention, asset protection, or investigative roles.
• Strong investigative and analytical skills, including clear and structured report writing.

• Ability to work independently and travel to assigned sites across the region. - Solid understanding of operational workflows, compliance controls, and risk mitigation.

• Knowledge of Loss Prevention and Asset Protection procedures and best practices. - Bilingual in French and English (written and spoken).

• Certification in investigative interviewing techniques (e.g., Wicklander-Zulawski) required.
• Must hold a valid Private Investigator license from the Bureau de la Sécurité Privée (BSP), as per legal requirements.

Intelcom is a leading last-mile carrier in the e-commerce sector. Our teams across Canada as well as our network of independent contractors contribute to Intelcom’s daily operations.

Our goal is simple: in a constantly evolving business sector, we don't just follow, we get ahead. In addition to standing out through innovative services and delivery methods, Intelcom is also undergoing a technological transformation where the integration of customer experience and logistics technologies are at the heart of its evolution.

At Intelcom, we know experience comes in many forms and are committed to building a culture where difference is valued. We are always looking for talented and diverse individuals to join our teams. With over 60 delivery centers across Canada, we may have the right opportunity for you.