The Implementation Manager for Satellite system reporting to, Senior Manager, is accountable for managing capital projects related to implementation of Northwestel systems, facilities and equipment based on user/service requirements driven from an understanding of business needs. The manager determines the most cost-effective method for accomplishing project needs from general information, user requirements, planning input; resulting in the development of detailed engineering plans, estimates, budgets, specifications and schedules to evaluate and implement new systems and technologies.

The successful incumbent is accountable for the ongoing monitoring and planning’s that drives Northwestel’s operations force: availability management, configuration management, capacity management to ensure adequate network and OSS (Operational Support Systems) capacity is provided for current and future needs.

Employment Equity

Northwestel values diversity in the workplace and is committed to the goals of Employment Equity. We strive to achieve a skilled workforce that is representative of the population we serve, and as a Northern company, we are committed to the employment and career development of our Indigenous peoples. Candidates must clearly indicate on their application if they are First Nation, Inuit, or Métis; a woman; a person with a disability; or a visible minority, if they wish to receive hiring preference.

Specific Accountabilities

Implementation (75% of role)

• Through review of business plan objectives for specific technologies, the incumbent designs and develops detailed plans according to company standards for capital projects including unit testing & exception handling, developing installation specifications and detailed cost estimates including support packages consisting of support procedures, training, spares and vendor support.
• Once detailed plans have been developed, create implementation schedules, procure materials, equipment, engineering hardware and software, develop work schedules and priorities (for internal staff and/or contractors).
• Ensure work is being done to specifications and meeting timelines set out, monitoring of capital budget expenditures; performs systems testing and acceptance of project.
• Evaluate skills and engage either internal personnel (or) contactors to perform work functions.
• Conduct work site inspections and maintain build quality through audits.
• Develop network designs for review and consideration; creating detailed circuit orders based on network designs and documenting any “as-built” network construction.
• While adhering change management guidelines, the Implementation Manager is responsible for submitting Requests for Change (RFCs) including Methods of Procedures and Roll Back plans for Network Changes associated with project work; as well as participating in Change Advisory Board meetings as a Subject Matter Expert.
• Provide technical support to various projects and areas of the organization.

Capacity and Availability Management (20% of role)

• Manage capacity and availability of assets to ensure planners have information to develop technology business plans.
• Track and generate asset information required for planning purposes including predicting replacement, enhancement of assets based on age, return on investment, performance and capacity while developing best practices.
• Provide support through Incident Management including assisting in resolution of any escalated incidents and resolution of reoccurring incidents or problems with the current network.

Business Planning (5% of role)

• Provide input and solutions to Strategic planners, steering teams, the portfolio management team.
• Develop Implementable plans including descriptions of the underlying business need and solution, as well as a High Level estimated project plan including resourcing, cost, timeline, and business value.
• Assess technological business needs on a case by case basis, utilize that assessment to develop business cases for technological solutions.
• Maintain technology menu through approving devices for specific applications including IOS versions and levels; maintain, support and enforce technology approval process.

Knowledge and Skills Required

The knowledge and skills for this position are defined by the specific technology. Some knowledge in Satellite communication systems is preferred including link budgets and configuration of modems and routers as applicable for implementation of the satellite networks. In conjunction with those specifications, this position also requires that the incumbent possess very good organizational, analytical, communication (oral and written) skills and be computer literate with the Microsoft Office Suite of applications (Word, Excel, Access).

What We Offer You

• Work in a collaborative and inclusive environment
• Contribute to impactful programs and initiatives
• Enjoy opportunities for professional development and growth
• Health & Wellness Benefits, Pension Plan, Discounts
• Team Incentive Bonus
• Paid Vacation with a Vacation Travel Allowance
• Work-Life Balance

Closing

Applications will be reviewed as they are submitted. Posting will remain active until the position is filled.

As a safety conscious COR™ Certified organization, we have an established and comprehensive safety program. We expect all employees to participate in our organizational health and safety programs, adhering to all safe work procedures focused on continuous improvement.