About the role
Job Summary:
The Crew Scheduler position is responsible for the staffing of Porter’s flights.
Duties & Responsibilities:
- Ensure timely staffing of pairings according to company needs while ensuring compliance with company policies and procedures (FOAG) and government regulations (CARs)
- Monitor Porter’s daily schedule for potential crewing issues and address any concerns
- Provide timely and courteous communication with crew as required for assignments and re-assignments
- Monitor and issue book-off and CTT reports
- Assist in overseeing ‘month of’ execution of pilot line training plan and make adjustments to the training plan as necessary
- Review credit requests and action credit adjustments as necessary
- Arrange hotels and transportation for crew members
- Arrange crew reservations for deadheads
- Actively participate in Porter’s Safety Management System (SMS) including, reporting hazards and incidents encountered in daily operations; understand, comply and promote the Company Safety Policy
- Other duties as assigned by the Supervisor, Crew Scheduling and the Manager, Crew Scheduling
Behavioural Competencies:
- Concern for Safety: Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others.
- Teamwork: Working collaboratively with others to achieve organizational goals.
- Passenger/Customer Service: Providing service excellence to internal and/or external customers (passengers).
- Initiative: Dealing with situations and issues proactively and persistently, seizing opportunities that arise.
- Results Focus: Focusing efforts on achieving high quality results consistent with the organization’s standards.
- Fostering Communication: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.
Qualifications:
- Detail-oriented with the ability to multitask
- Ability to work well under pressure and prioritize
- Quick learner and ability to be assertive
- Team player
- Excellent communication skills, both written and verbal, in the English language
- Understanding flight crew working environment
- Dependability (must have a clear attendance record and reliable on-time reporting for work)
- Must be available for shift work which includes overnights, weekends and holidays
- Able to work 12-hour shifts
- Fluent with many different forms of computer software including, Microsoft Office and Google Suite
- Ability to obtain necessary security clearances
- Post secondary education in Aviation is an asset
- Previous airline operational experience is an asset
- Familiarity with Navblue N-OC is an asset
Company Description:
Since 2006, Porter Airlines has been elevating the experience of economy air travel for every passenger, providing genuine hospitality with style, care and charm. Porter’s fleet of Embraer E195-E2 and De Havilland Dash 8-400 aircraft serves a North American network from Eastern Canada. Headquartered in Toronto, Porter is an Official 4 Star Airline® in the World Airline Star Rating®. Visit www.flyporter.com or follow @porterairlines on Instagram, Facebook and X.
About Porter Airlines Inc.
Porter Airlines is Canada’s third-largest scheduled carrier, based at Billy Bishop Toronto City Airport. An Official 4 Star Airline® in the World Airline Star Rating® by Skytrax and rated top small airline in the world in Condé Nast Traveler’s 2013 Readers Choice Awards, Porter is committed to offering speed, convenience and service as part of a premium travel experience.
As the airline of choice for discerning short-haul passengers, our warm and effortless approach to hospitality, combined with our spotless service brings dignity and refinement back to flying.
Porter Airlines est le troisième plus important transporteur régulier au Canada, basé à l’aéroport Billy Bishop de Toronto. Porter est une compagnie aérienne officielle 4 étoiles dans le Classement mondial des compagnies aériennes© établi par Skytrax et il est classé au premier rang mondial dans la catégorie des petites compagnies aériennes dans le Choix des lecteurs de Condé Nast Traveler 2013.
Porter est engagé à offrir la commodité, la rapidité et le service dans les voyages aériens. En tant que compagnie aérienne de choix pour les passagers exigeants de vols de courte durée, notre hospitalité chaleureuse et sans effort, combinée à notre service impeccable, apporte dignité et raffinement aux vols aériens.
About the role
Job Summary:
The Crew Scheduler position is responsible for the staffing of Porter’s flights.
Duties & Responsibilities:
- Ensure timely staffing of pairings according to company needs while ensuring compliance with company policies and procedures (FOAG) and government regulations (CARs)
- Monitor Porter’s daily schedule for potential crewing issues and address any concerns
- Provide timely and courteous communication with crew as required for assignments and re-assignments
- Monitor and issue book-off and CTT reports
- Assist in overseeing ‘month of’ execution of pilot line training plan and make adjustments to the training plan as necessary
- Review credit requests and action credit adjustments as necessary
- Arrange hotels and transportation for crew members
- Arrange crew reservations for deadheads
- Actively participate in Porter’s Safety Management System (SMS) including, reporting hazards and incidents encountered in daily operations; understand, comply and promote the Company Safety Policy
- Other duties as assigned by the Supervisor, Crew Scheduling and the Manager, Crew Scheduling
Behavioural Competencies:
- Concern for Safety: Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others.
- Teamwork: Working collaboratively with others to achieve organizational goals.
- Passenger/Customer Service: Providing service excellence to internal and/or external customers (passengers).
- Initiative: Dealing with situations and issues proactively and persistently, seizing opportunities that arise.
- Results Focus: Focusing efforts on achieving high quality results consistent with the organization’s standards.
- Fostering Communication: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.
Qualifications:
- Detail-oriented with the ability to multitask
- Ability to work well under pressure and prioritize
- Quick learner and ability to be assertive
- Team player
- Excellent communication skills, both written and verbal, in the English language
- Understanding flight crew working environment
- Dependability (must have a clear attendance record and reliable on-time reporting for work)
- Must be available for shift work which includes overnights, weekends and holidays
- Able to work 12-hour shifts
- Fluent with many different forms of computer software including, Microsoft Office and Google Suite
- Ability to obtain necessary security clearances
- Post secondary education in Aviation is an asset
- Previous airline operational experience is an asset
- Familiarity with Navblue N-OC is an asset
Company Description:
Since 2006, Porter Airlines has been elevating the experience of economy air travel for every passenger, providing genuine hospitality with style, care and charm. Porter’s fleet of Embraer E195-E2 and De Havilland Dash 8-400 aircraft serves a North American network from Eastern Canada. Headquartered in Toronto, Porter is an Official 4 Star Airline® in the World Airline Star Rating®. Visit www.flyporter.com or follow @porterairlines on Instagram, Facebook and X.
About Porter Airlines Inc.
Porter Airlines is Canada’s third-largest scheduled carrier, based at Billy Bishop Toronto City Airport. An Official 4 Star Airline® in the World Airline Star Rating® by Skytrax and rated top small airline in the world in Condé Nast Traveler’s 2013 Readers Choice Awards, Porter is committed to offering speed, convenience and service as part of a premium travel experience.
As the airline of choice for discerning short-haul passengers, our warm and effortless approach to hospitality, combined with our spotless service brings dignity and refinement back to flying.
Porter Airlines est le troisième plus important transporteur régulier au Canada, basé à l’aéroport Billy Bishop de Toronto. Porter est une compagnie aérienne officielle 4 étoiles dans le Classement mondial des compagnies aériennes© établi par Skytrax et il est classé au premier rang mondial dans la catégorie des petites compagnies aériennes dans le Choix des lecteurs de Condé Nast Traveler 2013.
Porter est engagé à offrir la commodité, la rapidité et le service dans les voyages aériens. En tant que compagnie aérienne de choix pour les passagers exigeants de vols de courte durée, notre hospitalité chaleureuse et sans effort, combinée à notre service impeccable, apporte dignité et raffinement aux vols aériens.