Clinical Informatics Analyst
About the role
Position: Clinical Applications Analyst
Dept.: Clinical Systems and Informatics (CSI)
Posting ID: 3532
Status: Temporary Full-Time (March 2026)
Role Level: Professional Group10 ($42.77hr -$53.44hr)
Hours of Work: Business Hours, 37.5 hrs/wk.
Site: 2085 Hurontario St. Mississauga
Posted: July 9-2025
Internal Deadline: July 16-2025
Trillium Health Partners (THP) is one of the largest community-based acute care facilities in Canada. Comprised of the Credit Valley Hospital, the Mississauga Hospital and the Queensway Health Centre, Trillium Health Partners serves the growing and diverse populations of Mississauga, West Toronto and surrounding communities and is a teaching hospital affiliated with the University of Toronto.
Our Mission: A New Kind of Health Care for a Healthier Community
When we set out to build our vision and future, we connected with our community - patients, families, visitors, physicians, staff and volunteers. The foundational goals of our new strategic plan - quality, access and sustainability - anchor everything we do. Our mission for a new kind of health care is built on an inter-connected system of care organized around patients - inside and outside the hospital.
At THP, we are relentless in providing high quality, compassionate care to our communities and take great pride in fostering an inclusive and accessible environment and we are all accountable for contributing to a healthy, safe and respectful environment for healing and promoting excellence in patient care though advancing patient and staff safety. If you are passionate about what you do, motivated to improve the health of the community, committed to excellence, quality and patient safety we would like you to join our Better Together team!
Program Summary :
The Clinical Systems and Informatics (CSI) team is a Trillium Health Partners (THP) Program that successfully implemented Epic as the hospital’s integrated Hospital Information System (HIS) in October 2020. The Program’s mandate is the integration of clinical practice, education, technology, information management, and data to create a trusted, comprehensive, integrated, evidenced based hospital information system with standardized tools and processes, to support THP’s mission of a new kind of healthcare for a healthier community.
The CSI team applies the principals of clinical informatics to inform, advise and guide the strategy for the HIS design, build, training, and implementation.
The CSI team consists of Application Analysts, Clinical Informaticians, Trainers, Business Intelligence Analyst, and Project resources who work in collaboration with clinical and non-clinical staff.
The CSI team is within the Quality, Risk, and Practice Division and focuses on bridging the gap between technology and process through a Quintuple AIM framework with a focus on system, user, and patient-based outcomes, within the resources available.
Reporting to the Manager, Projects and Partnerships, this position plays an integral role in the development, implementation and adoption of health care information technologies amongst clinicians across Trillium Health Partners (THP). The Clinical Informatics Analyst identifies and enables the implementation of workflow efficiencies, leading practices and transformation initiatives/projects that leverage clinical technology enablers and serves as primary liaison between Clinicians and Information Services. A highly skilled, evidence driven individual with exceptional analytical and people skills will excel in this position.
Here’s what you will get to do:
- Collaborate with programs to expertly analyze business needs, document business requirements and translate them into meaningful technological specifications.
- Manage relationships within assigned program area and ensure that technology needs are addressed
- Optimize the delivery of CSI services by gathering feedback and providing recommendations on product enhancements and/or issue(s) resolution
- Co-ordinate with internal and external stakeholders to ensure the timely delivery of CSI services to programs
- Apply change management, business analysis and project management methodologies to support transformation initiatives
- Analyze workflow and redesign processes to support the integration of technology into clinical practice
- Defining requirements, design, build and evaluating health care technologies
- Train and educate clinicians/staff on the appropriate use of health care technologies
- Support leading practice in care delivery, quality improvement and innovation initiatives through consultation and support throughout the organization
Competencies:
- Knowledgeable in system development life cycle, ITIL certified an asset
- Knowledgeable in principles and leading practice in health informatics science
- Strong technical aptitude and healthcare business acumen
- Demonstrates an ability to accept change and manage change effectively
- Demonstrates a pattern of self-development and a drive to learn by engaging in formal and informal learning to develop knowledge and technical skills
- Helps to improve the skills and capabilities of others and fosters their long-term learning and development through coaching and mentoring
- Demonstrates critical thinking skills
- Seeks out, considers, and integrates the appropriate data, ideas, and experiences to make decisions and solve problems
- Translates ideas and concepts into practical applications
What you need:
- Master’s degree in Health Informatics preferred
- Bachelor’s degree in a clinical discipline, health informatics or information management or equivalent experience - required
- Registered member for a regulated health care professional college is preferred but not required
- 3+ years of related progressive experience in a health care environment - required
- 3+ years in a clinical area of expertise (with exposure to medication use systems) - preferred
- Experience with the implementation of Hospital Information Systems - required
- Experience with the implementation of HIMSS 6 functionality - preferred
- Experience with relationship management and working with clinicians to integrate technology into practice - preferred
- Advanced skills in business analysis, workflow process redesign, and stakeholder engagement - required
- Strong change management and project management skills
- Demonstrated effective communication and interpersonal skills with all levels of staff including physicians, patient service leaders and various other internal/external client groups
- Sound organizational and planning skills with the ability to multi-task and meet conflicting deadlines.
To pursue this career opportunity, please visit our website: www.trilliumhealthpartners.ca
Internal candidates who believe they possess the necessary qualifications and experience for this position are encouraged to apply.
Trillium Health Partners’ (THP) is an equal opportunity employer who values the importance of antiracism work and is committed to integrating antiracism, diversity, equity and inclusion best practices throughout THP operations, policies and culture. Therefore, we ask that even if you do not see yourself fully reflected in every job requirement listed on this posting, we still encourage you to reach out and apply. Research has shown that candidates from underrepresented groups often only apply when they feel 100% qualified. We encourage all applicants who are members of groups that have been marginalized on any grounds enumerated under the Ontario Human Rights Code based on race, gender identity or expression, sex, sexual orientation, disability, political belief, religion, marital or family status, age, and/or status as a First Nations, Métis or Inuk/Inuit person to consider this opportunity.
In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code Trillium Health Partners will provide accommodations throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.
Internal employees who believe they possess the necessary qualifications and experience for this position and who have been in their current position for at least six (6) months are encouraged to apply.
About Trillium Health Partners
Trillium Health Partners is a leading hospital with an outstanding record of performance, fiscal responsibility and quality patient care. The hospital encompasses three main sites – Credit Valley Hospital, Mississauga Hospital and Queensway Health Centre – offering the full range of acute care hospital services, as well as a variety of community-based, specialized programs.
Our intention is to achieve the highest quality of care that is easily accessible for our community, at the lowest cost. We are committed to creating an exceptional experience for everyone who walks through our doors.
As our diverse community continues to grow and age, and as more people are living with chronic diseases, we’re taking into account the inevitable changes on the horizon. We know that to continue to deliver exceptional patient care, we must think and act differently, and take a new and innovative approach to the delivery of health care. We envision a new kind of health care for a healthier community – an inter-connected system of care that is organized around the patient, both inside the hospital and beyond its walls. Through partnership, working in a coordinated way across the system, we can meet the needs of our patients and continue to provide outstanding, sustainable quality patient care.
As partners in creating a new kind of health care, we are Better Together.
Clinical Informatics Analyst
About the role
Position: Clinical Applications Analyst
Dept.: Clinical Systems and Informatics (CSI)
Posting ID: 3532
Status: Temporary Full-Time (March 2026)
Role Level: Professional Group10 ($42.77hr -$53.44hr)
Hours of Work: Business Hours, 37.5 hrs/wk.
Site: 2085 Hurontario St. Mississauga
Posted: July 9-2025
Internal Deadline: July 16-2025
Trillium Health Partners (THP) is one of the largest community-based acute care facilities in Canada. Comprised of the Credit Valley Hospital, the Mississauga Hospital and the Queensway Health Centre, Trillium Health Partners serves the growing and diverse populations of Mississauga, West Toronto and surrounding communities and is a teaching hospital affiliated with the University of Toronto.
Our Mission: A New Kind of Health Care for a Healthier Community
When we set out to build our vision and future, we connected with our community - patients, families, visitors, physicians, staff and volunteers. The foundational goals of our new strategic plan - quality, access and sustainability - anchor everything we do. Our mission for a new kind of health care is built on an inter-connected system of care organized around patients - inside and outside the hospital.
At THP, we are relentless in providing high quality, compassionate care to our communities and take great pride in fostering an inclusive and accessible environment and we are all accountable for contributing to a healthy, safe and respectful environment for healing and promoting excellence in patient care though advancing patient and staff safety. If you are passionate about what you do, motivated to improve the health of the community, committed to excellence, quality and patient safety we would like you to join our Better Together team!
Program Summary :
The Clinical Systems and Informatics (CSI) team is a Trillium Health Partners (THP) Program that successfully implemented Epic as the hospital’s integrated Hospital Information System (HIS) in October 2020. The Program’s mandate is the integration of clinical practice, education, technology, information management, and data to create a trusted, comprehensive, integrated, evidenced based hospital information system with standardized tools and processes, to support THP’s mission of a new kind of healthcare for a healthier community.
The CSI team applies the principals of clinical informatics to inform, advise and guide the strategy for the HIS design, build, training, and implementation.
The CSI team consists of Application Analysts, Clinical Informaticians, Trainers, Business Intelligence Analyst, and Project resources who work in collaboration with clinical and non-clinical staff.
The CSI team is within the Quality, Risk, and Practice Division and focuses on bridging the gap between technology and process through a Quintuple AIM framework with a focus on system, user, and patient-based outcomes, within the resources available.
Reporting to the Manager, Projects and Partnerships, this position plays an integral role in the development, implementation and adoption of health care information technologies amongst clinicians across Trillium Health Partners (THP). The Clinical Informatics Analyst identifies and enables the implementation of workflow efficiencies, leading practices and transformation initiatives/projects that leverage clinical technology enablers and serves as primary liaison between Clinicians and Information Services. A highly skilled, evidence driven individual with exceptional analytical and people skills will excel in this position.
Here’s what you will get to do:
- Collaborate with programs to expertly analyze business needs, document business requirements and translate them into meaningful technological specifications.
- Manage relationships within assigned program area and ensure that technology needs are addressed
- Optimize the delivery of CSI services by gathering feedback and providing recommendations on product enhancements and/or issue(s) resolution
- Co-ordinate with internal and external stakeholders to ensure the timely delivery of CSI services to programs
- Apply change management, business analysis and project management methodologies to support transformation initiatives
- Analyze workflow and redesign processes to support the integration of technology into clinical practice
- Defining requirements, design, build and evaluating health care technologies
- Train and educate clinicians/staff on the appropriate use of health care technologies
- Support leading practice in care delivery, quality improvement and innovation initiatives through consultation and support throughout the organization
Competencies:
- Knowledgeable in system development life cycle, ITIL certified an asset
- Knowledgeable in principles and leading practice in health informatics science
- Strong technical aptitude and healthcare business acumen
- Demonstrates an ability to accept change and manage change effectively
- Demonstrates a pattern of self-development and a drive to learn by engaging in formal and informal learning to develop knowledge and technical skills
- Helps to improve the skills and capabilities of others and fosters their long-term learning and development through coaching and mentoring
- Demonstrates critical thinking skills
- Seeks out, considers, and integrates the appropriate data, ideas, and experiences to make decisions and solve problems
- Translates ideas and concepts into practical applications
What you need:
- Master’s degree in Health Informatics preferred
- Bachelor’s degree in a clinical discipline, health informatics or information management or equivalent experience - required
- Registered member for a regulated health care professional college is preferred but not required
- 3+ years of related progressive experience in a health care environment - required
- 3+ years in a clinical area of expertise (with exposure to medication use systems) - preferred
- Experience with the implementation of Hospital Information Systems - required
- Experience with the implementation of HIMSS 6 functionality - preferred
- Experience with relationship management and working with clinicians to integrate technology into practice - preferred
- Advanced skills in business analysis, workflow process redesign, and stakeholder engagement - required
- Strong change management and project management skills
- Demonstrated effective communication and interpersonal skills with all levels of staff including physicians, patient service leaders and various other internal/external client groups
- Sound organizational and planning skills with the ability to multi-task and meet conflicting deadlines.
To pursue this career opportunity, please visit our website: www.trilliumhealthpartners.ca
Internal candidates who believe they possess the necessary qualifications and experience for this position are encouraged to apply.
Trillium Health Partners’ (THP) is an equal opportunity employer who values the importance of antiracism work and is committed to integrating antiracism, diversity, equity and inclusion best practices throughout THP operations, policies and culture. Therefore, we ask that even if you do not see yourself fully reflected in every job requirement listed on this posting, we still encourage you to reach out and apply. Research has shown that candidates from underrepresented groups often only apply when they feel 100% qualified. We encourage all applicants who are members of groups that have been marginalized on any grounds enumerated under the Ontario Human Rights Code based on race, gender identity or expression, sex, sexual orientation, disability, political belief, religion, marital or family status, age, and/or status as a First Nations, Métis or Inuk/Inuit person to consider this opportunity.
In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code Trillium Health Partners will provide accommodations throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.
Internal employees who believe they possess the necessary qualifications and experience for this position and who have been in their current position for at least six (6) months are encouraged to apply.
About Trillium Health Partners
Trillium Health Partners is a leading hospital with an outstanding record of performance, fiscal responsibility and quality patient care. The hospital encompasses three main sites – Credit Valley Hospital, Mississauga Hospital and Queensway Health Centre – offering the full range of acute care hospital services, as well as a variety of community-based, specialized programs.
Our intention is to achieve the highest quality of care that is easily accessible for our community, at the lowest cost. We are committed to creating an exceptional experience for everyone who walks through our doors.
As our diverse community continues to grow and age, and as more people are living with chronic diseases, we’re taking into account the inevitable changes on the horizon. We know that to continue to deliver exceptional patient care, we must think and act differently, and take a new and innovative approach to the delivery of health care. We envision a new kind of health care for a healthier community – an inter-connected system of care that is organized around the patient, both inside the hospital and beyond its walls. Through partnership, working in a coordinated way across the system, we can meet the needs of our patients and continue to provide outstanding, sustainable quality patient care.
As partners in creating a new kind of health care, we are Better Together.