Administrative Assistant, Office of the Chief Information Officer
Top Benefits
About the role
Job Summary
The Administrative Assistant provides administrative functions for Office of the Chief Information Officer (OCIO), IT Services and the Business Transformation Office.
This role serves as an integral support position to a large group of IT professionals and senior level executives and is the first point of contact for internal and external enquiries to the Office of the CIO.
The incumbent provides tier-2 level support for all UFV mobile accounts and liaises with the mobile provider on behalf of the employee to adjust charges and resolve issues. In addition, the Assistant, provides tier-2 level support for all incoming software and hardware inquires, ensuring courteous, timely, and effective resolution of incidents and service requests.
Qualifications
- Two (2) year diploma, from a recognized post-secondary institution, an equivalent combination of education and experience may be considered.
- Three (3) year’s relevant experience, preferably in a University setting.
- Advanced knowledge of Microsoft Office Professional (Word, Excel, Outlook, PowerPoint, and Publisher) and Adobe Acrobat.
- Exceptional interpersonal and written / oral communication skills.
- Attention to detail in composing and editing materials, prioritizing tasks, monitoring schedules and meeting deadlines.
- Excellent working knowledge of modern office practices and procedures.
- Technical proficiency related to database management and the IT service portal.
- Self-directed, proactive, and able to exercise discretion.
- Familiar with public institution processes, procedures, and protocols.
- Ability to remain calm under pressure, maintain confidentiality, work effectively in a team environment, and to be highly resourceful and organized.
How to Apply
Please apply by submitting a cover letter and resume by the application deadline.
About UFV
The University of the Fraser Valley is located on the traditional territory of the Halq'eméylem-speaking peoples. We express our gratitude and respect for the honour of living and working in Stó:lo Tém:éxw (Stó:lo Land; Stó:lo World). In all that we do, UFV strives to support and honour the Stó:lo peoples goals of self-determination and well-being on these lands. A commitment to Indigenization and Reconciliation is core to our institutional Vision and Integrated Strategic Plan: IYAQAWTXW — which means House of Transformation. This commitment includes the goal of centering Indigenous ways of knowing throughout our organization, recognizing our responsibilities to community, and a multi-year plan to increase the number of Indigenous faculty, staff, and administrators working at UFV.
UFV has campus locations in Abbotsford, Chilliwack, Mission, and Hope in the beautiful British Columbia, and in Chandigarh, India. Recognized as one of BC's top employers, UFV offers a combination of career and lifestyle benefits. Join a team of 1,400 passionate professionals who value integrity, inclusivity and excellence. At UFV, you will serve a vibrant community and shape the future of 15,000 students.
Indigenization, equity, and diversity are essential to our work as a university. A diverse community fosters the inclusion of voices that have been historically underrepresented and marginalized. At UFV, we are committed to recruiting a diverse workforce that represents the community we proudly serve. We encourage applications from Indigenous peoples, members of groups that experience discrimination due to race, colour, place of origin, ancestry, and/or religion, persons who identify as women and 2SLGBTQ+, and persons with disabilities. We invite applicants to complete a confidential self-identification survey when creating a personal system profile. All questions are voluntary, with an option to decline to answer. Information will be used to support efforts to broaden the diversity of the recruitment process, and results are not shared with the selection committee. Inquiries about the survey may be directed to careers@ufv.ca. Learn more about our commitment to diversity and inclusion.
All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority. In an effort to be both environmentally and fiscally responsible, UFV will contact only candidates receiving an interview. We thank all applicants for considering UFV for employment. Shortlisted applicants may be required to undergo a criminal record check and/ or a verification of their education credentials.
UFV is committed to the principle of equity in employment.
About University of the Fraser Valley
Nestled in the beautiful Fraser Valley just east of Vancouver, British Columbia, Canada, the University of the Fraser Valley (UFV) is a fully accredited, public university offering 100 programs spanning master's and bachelor's degrees, diplomas, certificates, apprenticeship and trades training, and continuing studies. UFV serves 15,000 students at locations in Abbotsford, Chilliwack, Mission, Hope and Agassiz, British Columbia, as well as Chandigarh, India. Consistently ranking among the top in universities in the country in the Globe and Mail's Canadian University Report, UFV is renowned for its criminiology and criminal justice programs, BBA in aviation, kinesiology, fashion design program, and state-of-the-art Trades and Technology Centre.
Administrative Assistant, Office of the Chief Information Officer
Top Benefits
About the role
Job Summary
The Administrative Assistant provides administrative functions for Office of the Chief Information Officer (OCIO), IT Services and the Business Transformation Office.
This role serves as an integral support position to a large group of IT professionals and senior level executives and is the first point of contact for internal and external enquiries to the Office of the CIO.
The incumbent provides tier-2 level support for all UFV mobile accounts and liaises with the mobile provider on behalf of the employee to adjust charges and resolve issues. In addition, the Assistant, provides tier-2 level support for all incoming software and hardware inquires, ensuring courteous, timely, and effective resolution of incidents and service requests.
Qualifications
- Two (2) year diploma, from a recognized post-secondary institution, an equivalent combination of education and experience may be considered.
- Three (3) year’s relevant experience, preferably in a University setting.
- Advanced knowledge of Microsoft Office Professional (Word, Excel, Outlook, PowerPoint, and Publisher) and Adobe Acrobat.
- Exceptional interpersonal and written / oral communication skills.
- Attention to detail in composing and editing materials, prioritizing tasks, monitoring schedules and meeting deadlines.
- Excellent working knowledge of modern office practices and procedures.
- Technical proficiency related to database management and the IT service portal.
- Self-directed, proactive, and able to exercise discretion.
- Familiar with public institution processes, procedures, and protocols.
- Ability to remain calm under pressure, maintain confidentiality, work effectively in a team environment, and to be highly resourceful and organized.
How to Apply
Please apply by submitting a cover letter and resume by the application deadline.
About UFV
The University of the Fraser Valley is located on the traditional territory of the Halq'eméylem-speaking peoples. We express our gratitude and respect for the honour of living and working in Stó:lo Tém:éxw (Stó:lo Land; Stó:lo World). In all that we do, UFV strives to support and honour the Stó:lo peoples goals of self-determination and well-being on these lands. A commitment to Indigenization and Reconciliation is core to our institutional Vision and Integrated Strategic Plan: IYAQAWTXW — which means House of Transformation. This commitment includes the goal of centering Indigenous ways of knowing throughout our organization, recognizing our responsibilities to community, and a multi-year plan to increase the number of Indigenous faculty, staff, and administrators working at UFV.
UFV has campus locations in Abbotsford, Chilliwack, Mission, and Hope in the beautiful British Columbia, and in Chandigarh, India. Recognized as one of BC's top employers, UFV offers a combination of career and lifestyle benefits. Join a team of 1,400 passionate professionals who value integrity, inclusivity and excellence. At UFV, you will serve a vibrant community and shape the future of 15,000 students.
Indigenization, equity, and diversity are essential to our work as a university. A diverse community fosters the inclusion of voices that have been historically underrepresented and marginalized. At UFV, we are committed to recruiting a diverse workforce that represents the community we proudly serve. We encourage applications from Indigenous peoples, members of groups that experience discrimination due to race, colour, place of origin, ancestry, and/or religion, persons who identify as women and 2SLGBTQ+, and persons with disabilities. We invite applicants to complete a confidential self-identification survey when creating a personal system profile. All questions are voluntary, with an option to decline to answer. Information will be used to support efforts to broaden the diversity of the recruitment process, and results are not shared with the selection committee. Inquiries about the survey may be directed to careers@ufv.ca. Learn more about our commitment to diversity and inclusion.
All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority. In an effort to be both environmentally and fiscally responsible, UFV will contact only candidates receiving an interview. We thank all applicants for considering UFV for employment. Shortlisted applicants may be required to undergo a criminal record check and/ or a verification of their education credentials.
UFV is committed to the principle of equity in employment.
About University of the Fraser Valley
Nestled in the beautiful Fraser Valley just east of Vancouver, British Columbia, Canada, the University of the Fraser Valley (UFV) is a fully accredited, public university offering 100 programs spanning master's and bachelor's degrees, diplomas, certificates, apprenticeship and trades training, and continuing studies. UFV serves 15,000 students at locations in Abbotsford, Chilliwack, Mission, Hope and Agassiz, British Columbia, as well as Chandigarh, India. Consistently ranking among the top in universities in the country in the Globe and Mail's Canadian University Report, UFV is renowned for its criminiology and criminal justice programs, BBA in aviation, kinesiology, fashion design program, and state-of-the-art Trades and Technology Centre.