Front of House Supervisor
Top Benefits
About the role
Background
Established in 2016, Crossmount Cider Company is Saskatchewan’s first cidery. We pride ourselves on quality, community, and delivering exceptional experiences. Just five minutes south of Saskatoon, our tasting room is a place to sample, relax, and enjoy local food and drink. The Front of House Supervisor plays a key leadership role in ensuring smooth daily operations and a welcoming, professional guest experience.
Duties and Responsibilities
- Oversee daily front-of-house operations during shifts
- Ensure the tasting room presentation and cleanliness are maintained
- Support, coach, and lead servers and support staff on shift
- Handle guest concerns or issues as they arise
- Assign server sections, coordinate staff breaks, manage flow of service
- Assist in training and onboarding new front-of-house staff
- Support inventory management (cider, food, merchandise)
- Perform opening and closing procedures
- Ensure adherence to food safety and liquor service regulations
- Assist with pouring, serving, and clearing as needed during peak hours
- Work collaboratively with kitchen, bar, and management teams
- Lead by example in professionalism, efficiency, and customer care
- Participate in off-site tasting events or special functions as required
Physical and Mental Requirements
- Ability to stand for extended periods; walk, talk, hear, push, pull, bend, crouch, lift
- Ability to lift and/or move up to 55 pounds regularly; keg handling required (keg dolly available)
Education, Experience, and Qualifications
- High school diploma required; post-secondary hospitality training an asset
- Serve it Right certification required
- Valid driver’s license and personal vehicle required
- 2+ years of restaurant, bar, or tasting room experience required
- Prior supervisory or shift lead experience strongly preferred
- Strong leadership, communication, and problem-solving skills
- Availability to work days, nights, weekends, and holidays
Job Types: Full-time, Part-time, Casual, Seasonal
Pay: From $17.50 per hour
Expected hours: 30 – 40 per week
Additional pay:
- Overtime pay
- Tips
Benefits:
- Casual dress
- Discounted or free food
- Flexible schedule
- On-site parking
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Night shift
- On call
- Overtime
- Weekends as needed
Licence/Certification:
- Serve It Right Saskatchewan (required)
Work Location: In person
Expected start date: 2025-07-02
About Crossmount Cider Company
The Crossmount Cider Company was incorporated in 2014. The first apple tree saplings were planted this same year and the cider press, washers, and fermentation tanks were ordered. Our master cider maker began his quest to produce a variety of excellent apple hard ciders which would appeal to the discerning tastes of Saskatchewanians and beyond. In 2015, the Crossmount Cider Company logo was finalized and the cider press, washers and fermentation tanks were installed. More apple trees were added to the orchards and, since our own trees were too young to produce fruit, we made the first trucking runs to the Okanagan to bring back apples ripe for pressing. By January of 2016, the first batch of juice was in the fermentation tanks and after approximately four months the cider was ready to be bottled.
Front of House Supervisor
Top Benefits
About the role
Background
Established in 2016, Crossmount Cider Company is Saskatchewan’s first cidery. We pride ourselves on quality, community, and delivering exceptional experiences. Just five minutes south of Saskatoon, our tasting room is a place to sample, relax, and enjoy local food and drink. The Front of House Supervisor plays a key leadership role in ensuring smooth daily operations and a welcoming, professional guest experience.
Duties and Responsibilities
- Oversee daily front-of-house operations during shifts
- Ensure the tasting room presentation and cleanliness are maintained
- Support, coach, and lead servers and support staff on shift
- Handle guest concerns or issues as they arise
- Assign server sections, coordinate staff breaks, manage flow of service
- Assist in training and onboarding new front-of-house staff
- Support inventory management (cider, food, merchandise)
- Perform opening and closing procedures
- Ensure adherence to food safety and liquor service regulations
- Assist with pouring, serving, and clearing as needed during peak hours
- Work collaboratively with kitchen, bar, and management teams
- Lead by example in professionalism, efficiency, and customer care
- Participate in off-site tasting events or special functions as required
Physical and Mental Requirements
- Ability to stand for extended periods; walk, talk, hear, push, pull, bend, crouch, lift
- Ability to lift and/or move up to 55 pounds regularly; keg handling required (keg dolly available)
Education, Experience, and Qualifications
- High school diploma required; post-secondary hospitality training an asset
- Serve it Right certification required
- Valid driver’s license and personal vehicle required
- 2+ years of restaurant, bar, or tasting room experience required
- Prior supervisory or shift lead experience strongly preferred
- Strong leadership, communication, and problem-solving skills
- Availability to work days, nights, weekends, and holidays
Job Types: Full-time, Part-time, Casual, Seasonal
Pay: From $17.50 per hour
Expected hours: 30 – 40 per week
Additional pay:
- Overtime pay
- Tips
Benefits:
- Casual dress
- Discounted or free food
- Flexible schedule
- On-site parking
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Night shift
- On call
- Overtime
- Weekends as needed
Licence/Certification:
- Serve It Right Saskatchewan (required)
Work Location: In person
Expected start date: 2025-07-02
About Crossmount Cider Company
The Crossmount Cider Company was incorporated in 2014. The first apple tree saplings were planted this same year and the cider press, washers, and fermentation tanks were ordered. Our master cider maker began his quest to produce a variety of excellent apple hard ciders which would appeal to the discerning tastes of Saskatchewanians and beyond. In 2015, the Crossmount Cider Company logo was finalized and the cider press, washers and fermentation tanks were installed. More apple trees were added to the orchards and, since our own trees were too young to produce fruit, we made the first trucking runs to the Okanagan to bring back apples ripe for pressing. By January of 2016, the first batch of juice was in the fermentation tanks and after approximately four months the cider was ready to be bottled.