Permanent Full Time

The Plan Structure Data Associate is responsible for establishing and maintaining PAS, BEN, Benny Central, Tandem, and GLI records for the purpose of claims payments, billing, and collection of premiums, while meeting or exceeding departmental service and quality performance standards. PSD Associates are also required to review their own work for accuracy to ensure accurate claims payments and accurate billing statements for clients. PSD Associates may be selected to be involved in departmental projects or to complete client reviews.

What you will do:

• Maintain a caseload of complex and non-complex new groups and amendments, which includes:
• Maintain, and establish digital records for the purposes of claims payments, billing, and premium collections,
• Creation or modification of existing dental calculations, creation of initial billings, processing or verifying billing adjustments,
• Communicate plan set-up details or deviations with the applicable department,
• Reviewing and mastering applications for accuracy and completeness and identifying potential problem situations.

What you'll bring:

• Excellent written and oral communication skills in English and French is an asset.
• Good computer skills
• Strong analytical skills
• Ability to adapt quickly to change
• Keen attention to detail
• Ability to work autonomously as well as in a team
• Excellent time management skills
• Comfortable with Microsoft Office suite
• Experience in customer service
• As this position is posted in several locations, we specify that bilingualism (fluent in French, English, both oral and written) is required for Quebec only as the position will regularly serve our clients with French and English-speaking needs.
• Reliability Status security clearance - this is a personnel security status that is required before an employee can gain access to Protected B information, assets or work sites as outlined by the Government of Canada website

The base salary for this position is between $40,300.00 - $67,000.00 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Be your best at Canada Life- Apply today!

Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.

You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.

Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.

Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations.

We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. To request a reasonable accommodation in the application process, contact talentacquisitioncanada@canadalife.com.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.