Take Your Career to New Heights with Flair Airlines

We’re here to make air travel affordable for everyone, and we’re looking for talented individuals who want to help us continue changing the industry for the better. As Canada’s most reliable airline, we're all about offering real value. As we continue to expand our network, increase flight frequencies, and introduce more services, we’re looking for passionate team members to help us in our mission to make air travel accessible for everyone. We know who we are, and we’re confident in our approach - but we don’t take ourselves too seriously.

Your Team:

Join the Flight Operations team at Flair as a Crew Services Administrator, where organization and attention to detail are essential to supporting safe and efficient flight operations. Reporting to the Manager, Crew Services, you will be responsible for document control, managing the technical library, and providing administrative support to key leaders, including the Vice President, Business Transformation and Operations, and the Chief Pilot. In this role, you will play a vital part in maintaining accurate, current, and compliant records and documentation, ensuring operational readiness and regulatory adherence across the department. You’ll work independently in an office environment and may occasionally travel to support in-person meetings or operational needs. The role may also require flexibility to work evenings or weekends based on business demands.

This position is based on-site at our Toronto, ON (YYZ) office.

A Day in the Life:

As a Crew Services Administrator, you will:

• Provide administrative and operational support to Flight Operations Management, including distributing pilot communications, updating internal systems, and coordinating manual revisions.
• Coordinate TSA clearance processes for flight training conducted in the United States.
• Assist with Crew Member recruitment, onboarding, and offboarding processes to ensure smooth transitions.
• Maintain the crew uniform database, manage vendor communications, and oversee uniform ordering and distribution.
• Review and reconcile crew expense submissions for accuracy and policy compliance.
• Ensure all aircraft documentation and onboard manuals are current and compliant with regulatory requirements.
• Monitor and track crew compliance with operational requirements such as iPad assignments, memo acknowledgments, and training completions.
• Oversee the RAIC (Restricted Area Identity Card) process for crew members and support crew scheduling and planning activities.
• Serve as the first point of contact for general crew inquiries, providing timely and accurate support.
• Assist in creating and distributing new hire packages and offer on-site support during initial training sessions.
• Support Flight Operations’ vendor relationships, including invoice verification and payment tracking.
• Contribute to the planning and execution of special projects within the Flight Operations department.
• Provide backup support to other Flight Operations team members as required.

What You Bring to the Role:

The preferred candidate should exemplify Flair's core values of respect, honesty, accountability, and efficiency while demonstrating success in previous roles. Additionally, we are seeking individuals who possess:

• Education:
  • College Diploma in Aviation Management, Business Administration, or a related field is preferred.
• Experience:
  • A minimum of two (2) years of experience in an airline environment or in a complex administrative support role is strongly preferred.
  • Familiarity with regulatory compliance processes is considered an asset.
• Skills and Abilities:
  • Demonstrated project management skills with the ability to take initiative, manage complex tasks, and apply a proactive approach to problem-solving.
  • Ability to read and interpret legislation, regulations, and legal documents relevant to airline operations.
  • Strong proficiency in technical and business writing, with the ability to communicate complex information clearly and effectively.
  • Working knowledge of crew scheduling systems such as Jeppesen FDPro or similar platforms.
  • Exceptional organizational and time management skills with the ability to prioritize tasks effectively.
  • Excellent verbal and written communication skills, coupled with strong interpersonal abilities.
  • High attention to detail and accuracy in data entry and documentation.
  • Proficiency in Microsoft Office Suite and experience with database management.
  • Ability to work independently as well as collaboratively within a fast-paced environment.
  • Flexibility to adapt to shifting priorities and operational demands.
• Requirements:
  • Ability to obtain and maintain a valid Restricted Area Identity Card (RAIC).
  • Clear criminal record check and satisfactory references.
  • Must be legally eligible to work in Canada without restriction.

Why You’ll Love Working Here:

At Flair, we prioritize our teams by cultivating a supportive, collaborative work environment filled with opportunities for growth. Investing in our people is at the heart of what we do because your success fuels our collective achievements. We are dedicated to fostering a workplace where leaders thrive, innovation flourishes, and every team member feels valued and empowered.

From the moment you join us, you’ll have access to a comprehensive benefits package designed to support your well-being—because when you’re at your best, so are we. This benefits package includes:

• Comprehensive Salary - A salary that reflects your experience and contributions.
• Comprehensive Benefits - Competitive medical and dental coverage, disability insurance, life insurance, and an employee and family assistance program.
• Retirement Savings – A pension plan with employer-matched contributions.
• Unlimited Travel Perks – Enjoy free and discounted flights for you and your travel companions.

If you’re ready to join a team that’s bold, innovative, and fun, we want to hear from you!

Your Career, Your Journey - Join Flair!

If you’re ready to embark on this exciting journey with Flair Airlines, please submit your resume through the job posting and answer a few questions about your experience and suitability for the role. We look forward to your application.

Apply by July 14, 2025

At Flair, we’re committed to building an inclusive, equal, and accessible workplace that welcomes diverse talent. We encourage candidates from all backgrounds to apply. If you need accommodation during the selection process, just let us know.

We thank all applicants for their interest in Flair; however, only those selected to continue in the process will be contacted.

Website: flyflair.com