Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Senior Manager, RESL Account Management contributes to the overall success of Retail Credit Risk, Real Estate Secured Lending (RESL) in Canada by leading the account management risk management activities, including establishing, implementing, and routinely updating Account Management Credit Risk policies, procedures, and guidelines with a focus on real estate secured revolving credits and Scotia Total Equity Plan (STEP) program.

Is this role right for you? In this role, you will:

• Design, develop, implement, and oversee account management credit policies for Real Estate Secured Lending, ensuring alignment with the Risk Appetite Framework to optimize long-term risk/return.
• Ensure compliance with residential mortgage underwriting regulations, focusing on OSFI B-20 Guidelines. Support the review and attestation of the Residential Mortgage Underwriting Policy (RMUP) and related policies. Stay updated on risk and regulatory changes impacting business initiatives.
• Monitor and review existing policies and portfolio trends to identify risks and opportunities, maintaining portfolio quality and improving policy procedures' efficiency and effectiveness.
• Recommend and promote enhancements to RESL Account Management policies and strategies based on the Bank’s strategy, market trends, competitive landscape, and regulatory requirements.
• Collaborate with the RESL business line to evaluate proposed policy and business process changes, providing constructive challenges to ensure sound risk management oversight.
• Work closely with risk technology and product system partners to ensure accurate implementation of credit policies and strategies, timely identification and resolution of production issues, and support enhancements to risk management systems, automation, and analytics for improved efficiency and decision-making.
• Conduct data analysis to validate policy parameters, assess changes' impact, monitor adherence to credit policies, investigate exceptions, and provide responses to business lines. Ensure timely tracking and monitoring of policy and strategy changes.
• Stay up-to-date with industry trends and best practices, identifying opportunities for improvement in credit risk management processes.

Do you have the skills that will enable you to succeed in this role? - We'd love to work with you if you have

• A university degree in Finance, Economics, Business, or a related field.
• At least 5 years of experience in the financial services industry, specifically in Credit Risk Management, Mortgage Product Management, or Credit Adjudication/Underwriting. Experience in revolving credit risk management is highly desirable.
• A solid understanding of retail credit, risk management, and the policies/procedures associated with retail credit products and delivery channels.
• Strong analytical skills, with the ability to design and interpret data required to monitor credit portfolio performance. Demonstrated experience with data analysis and advanced Excel skills is essential. Advanced data analytics skills are a plus.
• Excellent verbal and written communication skills, with the ability to effectively convey information to various levels of management.
• Attention to detail, strong planning and organizational skills, and the ability to multi-task and manage changing priorities.
• The ability to work independently and provide sound recommendations.
• Proficiency in Microsoft Office and data analysis tools (such as SAS, Python, or similar) is an asset.

What's in it for you?

• Authority, Decision Making, Direction Received:
  • The incumbent must be self-motivated and is expected to work independently in carrying out his/her accountabilities.
  • The position requires the ability to effectively perform in a fast-paced environment and collaborate with cross-functional teams including RESL business line, Collections, Operations, System and Technologies, Analytics and Reporting, Risk Governance, and external credit bureaus.
  • The incumbent is expected to regularly advise the Director of the status of activities. He/she seeks direction/approval from the Director on significant unusual issues.