Electrical Service Department Manger
Top Benefits
About the role
Job Title: Service Department Manager
Location: Cranbrook, BC
Company: Martech Electrical Systems Ltd.
Type: Full-Time | Permanent
About Martech Electrical:
Martech Electrical is a trusted electrical contractor based in Cranbrook, BC, serving the East Kootenay region with a reputation for quality, reliability, and innovation. Our team handles a wide variety of residential, commercial, and industrial projects. We pride ourselves on our strong team culture, customer-first approach, and a commitment to safety and excellence.
Position Overview:
We are seeking an experienced and motivated Service Department Manager to lead and grow our service division. The ideal candidate will be responsible for managing daily operations, coordinating field service work, maintaining client relationships, and ensuring efficient job scheduling and delivery. This is a key leadership role that blends technical knowledge with strong communication and organizational skills.
Key Responsibilities:
- Oversee all service department operations, including scheduling, dispatching, and quality control.
- Act as the primary point of contact for service clients, ensuring a high standard of customer satisfaction.
- Coordinate with field electricians and apprentices to ensure timely and efficient service delivery.
- Prepare estimates, quotes, and job costing for service-related work. Ensure all service work is performed in accordance with safety standards, codes, and company policies.
- Monitor and manage department performance, labor efficiency, and profitability
- Develop and implement service department procedures to streamline workflow.
- Manage and mentor a team of service electricians, fostering a culture of teamwork and professional development.
- Collaborate with other departments on cross-functional projects and continuous improvement initiatives.
Qualifications:
- Journeyperson Electrician (Red Seal preferred); additional business or project management education is an asset.
- Minimum 3–5 years of electrical experience, preferably with exposure to service or small projects.
- Prior supervisory, foreman, or management experience strongly preferred.
- Excellent organizational, problem-solving, and communication skills.
- Strong computer skills (MS Office, estimating/scheduling software).
- Valid Class 5 driver’s license.
What We Offer:
- Competitive salary based on experience.
- Company vehicle and cell phone.
- Health and dental benefits.
- RRSP matching.
- Opportunities for advancement in a growing company.
- A supportive team culture and a leadership role where you can make a real impact.
How to Apply:
Please submit your resume and a brief cover letter outlining your experience and why you’re interested in joining Martech Electrical.
Job Types: Full-time, Permanent
Pay: $30.00-$50.00 per hour
Expected hours: 40 – 45 per week
Additional pay:
- Overtime pay
Benefits:
- Dental care
- Extended health care
- Life insurance
- RRSP match
- Vision care
Schedule:
- Monday to Friday
- Overtime
- Weekends as needed
Work Location: In person
About Martech Electrical Systems Ltd.
Martech Electrical Systems Ltd., with its Head Office and main plant in Castlegar, B.C., and branch plants in Cranbrook and Sparwood, B.C., designs, manufactures, distributes, installs, and services electrical systems and equipment for use in a variety of industries.
Electrical Service Department Manger
Top Benefits
About the role
Job Title: Service Department Manager
Location: Cranbrook, BC
Company: Martech Electrical Systems Ltd.
Type: Full-Time | Permanent
About Martech Electrical:
Martech Electrical is a trusted electrical contractor based in Cranbrook, BC, serving the East Kootenay region with a reputation for quality, reliability, and innovation. Our team handles a wide variety of residential, commercial, and industrial projects. We pride ourselves on our strong team culture, customer-first approach, and a commitment to safety and excellence.
Position Overview:
We are seeking an experienced and motivated Service Department Manager to lead and grow our service division. The ideal candidate will be responsible for managing daily operations, coordinating field service work, maintaining client relationships, and ensuring efficient job scheduling and delivery. This is a key leadership role that blends technical knowledge with strong communication and organizational skills.
Key Responsibilities:
- Oversee all service department operations, including scheduling, dispatching, and quality control.
- Act as the primary point of contact for service clients, ensuring a high standard of customer satisfaction.
- Coordinate with field electricians and apprentices to ensure timely and efficient service delivery.
- Prepare estimates, quotes, and job costing for service-related work. Ensure all service work is performed in accordance with safety standards, codes, and company policies.
- Monitor and manage department performance, labor efficiency, and profitability
- Develop and implement service department procedures to streamline workflow.
- Manage and mentor a team of service electricians, fostering a culture of teamwork and professional development.
- Collaborate with other departments on cross-functional projects and continuous improvement initiatives.
Qualifications:
- Journeyperson Electrician (Red Seal preferred); additional business or project management education is an asset.
- Minimum 3–5 years of electrical experience, preferably with exposure to service or small projects.
- Prior supervisory, foreman, or management experience strongly preferred.
- Excellent organizational, problem-solving, and communication skills.
- Strong computer skills (MS Office, estimating/scheduling software).
- Valid Class 5 driver’s license.
What We Offer:
- Competitive salary based on experience.
- Company vehicle and cell phone.
- Health and dental benefits.
- RRSP matching.
- Opportunities for advancement in a growing company.
- A supportive team culture and a leadership role where you can make a real impact.
How to Apply:
Please submit your resume and a brief cover letter outlining your experience and why you’re interested in joining Martech Electrical.
Job Types: Full-time, Permanent
Pay: $30.00-$50.00 per hour
Expected hours: 40 – 45 per week
Additional pay:
- Overtime pay
Benefits:
- Dental care
- Extended health care
- Life insurance
- RRSP match
- Vision care
Schedule:
- Monday to Friday
- Overtime
- Weekends as needed
Work Location: In person
About Martech Electrical Systems Ltd.
Martech Electrical Systems Ltd., with its Head Office and main plant in Castlegar, B.C., and branch plants in Cranbrook and Sparwood, B.C., designs, manufactures, distributes, installs, and services electrical systems and equipment for use in a variety of industries.