Top Benefits
About the role
Key Account Manager
Location: Toronto, Ontario
Reports to: Director, Sales Canada – Retail
About Us
At Johnvince Foods, we’re on a mission to exceed customer cravings one bite at a time. With a deep-rooted heritage and a bold vision for growth, we are a leading Canadian food company specializing in snacks, confectionery, and baking ingredients. As a family-founded business with over 50 years of excellence, our culture is entrepreneurial, purpose-driven, and performance-focused. We are committed to innovation, customer satisfaction, and building an empowered team that thrives in a fast-paced environment.
The Opportunity
The Key Account Manager plays a mission-critical role in leading our partnership with one of Canada’s most influential national retailers. In this position, you will own the full commercial relationship—responsible for driving profitable growth, maximizing shelf presence, and executing category strategies across our bulk and packaged food portfolio, including the Planters® brand and Johnvince Foods’ owned brands.
A Day in the Life
- Serve as the primary business lead for the major retail account, managing all aspects of the commercial relationship
- Develop and execute joint business plans aligned with customer priorities and Johnvince Foods’ growth strategy
- Build and present persuasive category reviews, promotional calendars, and innovation pipelines
- Lead pricing strategy, trade spend management, and financial forecasting at the account level
- Analyze performance using POS and syndicated data, delivering actionable insights that drive conversion and category growth
- Partner with Marketing and Trade Marketing to activate in-store and digital campaigns
- Monitor on-shelf availability, execution standards, and service levels; collaborate with Supply Chain to resolve operational issues
- Identify new growth opportunities, including white space listings, seasonal programming, and assortment expansion
- Contribute to internal planning, budget development, and performance tracking with clear accountability
- Build strong working relationships with retail merchandising, planning, and replenishment teams
- Communicate customer needs and opportunities internally to drive proactive, customer-focused solutions
- Ensure compliance with company policies, customer standards, and regulatory requirements
What You’ll Bring
- 5–7 years of progressive sales or key account management experience in the consumer-packaged goods (CPG) industry
- Proven success managing major national retail accounts in Canada
- Strong understanding of mass retail operations, systems, and strategy
- Financial acumen including experience with pricing architecture, promotional planning, and P&L management
- Advanced presentation, analytics, and account planning skills
- High initiative, strong ownership, and a collaborative mindset
- Excellent communication and organizational skills with the ability to manage complex priorities
- Proficiency in Microsoft Office (Excel, PowerPoint, Outlook); experience with retail systems and syndicated data (e.g., Nielsen) is a strong asset
- Post-secondary education in Business, Marketing, or a related discipline
Core Competencies
- Strategic Account Management – Develops and executes customer-specific strategies with precision
- Analytical Thinking – Translates data into insight and action
- Operational Execution – Delivers results through cross-functional collaboration and flawless execution
- Commercial Leadership – Balances revenue growth and margin management through disciplined decision-making
- Relationship Building – Builds trusted partnerships across internal teams and customer organizations
- Customer Centricity – Anticipates and responds to customer needs with tailored solutions
Why Join Johnvince Foods?
- A performance-driven, entrepreneurial culture with purpose at its core
- Direct impact in a growing Canadian company with a strong legacy
- A collaborative environment that values innovation, ownership, and excellence
- Competitive compensation and performance-based bonus structure
- Comprehensive health, dental, and wellness benefits
- A passionate team that takes pride in delivering great food to millions of Canadians
Our Commitment to Inclusion & Accessibility
Johnvince Foods is committed to equity and inclusion at every level. We welcome and encourage applications from all qualified candidates and provide accommodations upon request throughout the recruitment process. Please contact hrteam@johnvince.com or call 416-636-6146 ext. 5800 to discuss your needs.
About JOHNVINCE FOODS
Johnvince Foods is an established leader in innovating, manufacturing and distributing quality bulk foods across North America. We continue to invest in state of the art processing and packaging machinery to transform raw materials into finished goods for the bulk food and packaged goods trades. In the mid 90's Johnvince Foods purchased the comprehensive right to the Planters brand for Canada from Hershey's Canada. Presently, all major grocery retailers in Canada, purchase the vast majority of their bulk food requirements from Johnvince Foods.
Our valued customers include major & independent grocers, department chains in mass, drug, retail, club, & convenience channels as well as bulk retailers and wholesale distributors.
In addition to domestic distribution, Johnvince Foods, out of its current 1,000,000 sq. ft. flagship facility, has been exporting and sourcing globally for decades, bringing the best products from around the world to our valued customers and consumers.
Top Benefits
About the role
Key Account Manager
Location: Toronto, Ontario
Reports to: Director, Sales Canada – Retail
About Us
At Johnvince Foods, we’re on a mission to exceed customer cravings one bite at a time. With a deep-rooted heritage and a bold vision for growth, we are a leading Canadian food company specializing in snacks, confectionery, and baking ingredients. As a family-founded business with over 50 years of excellence, our culture is entrepreneurial, purpose-driven, and performance-focused. We are committed to innovation, customer satisfaction, and building an empowered team that thrives in a fast-paced environment.
The Opportunity
The Key Account Manager plays a mission-critical role in leading our partnership with one of Canada’s most influential national retailers. In this position, you will own the full commercial relationship—responsible for driving profitable growth, maximizing shelf presence, and executing category strategies across our bulk and packaged food portfolio, including the Planters® brand and Johnvince Foods’ owned brands.
A Day in the Life
- Serve as the primary business lead for the major retail account, managing all aspects of the commercial relationship
- Develop and execute joint business plans aligned with customer priorities and Johnvince Foods’ growth strategy
- Build and present persuasive category reviews, promotional calendars, and innovation pipelines
- Lead pricing strategy, trade spend management, and financial forecasting at the account level
- Analyze performance using POS and syndicated data, delivering actionable insights that drive conversion and category growth
- Partner with Marketing and Trade Marketing to activate in-store and digital campaigns
- Monitor on-shelf availability, execution standards, and service levels; collaborate with Supply Chain to resolve operational issues
- Identify new growth opportunities, including white space listings, seasonal programming, and assortment expansion
- Contribute to internal planning, budget development, and performance tracking with clear accountability
- Build strong working relationships with retail merchandising, planning, and replenishment teams
- Communicate customer needs and opportunities internally to drive proactive, customer-focused solutions
- Ensure compliance with company policies, customer standards, and regulatory requirements
What You’ll Bring
- 5–7 years of progressive sales or key account management experience in the consumer-packaged goods (CPG) industry
- Proven success managing major national retail accounts in Canada
- Strong understanding of mass retail operations, systems, and strategy
- Financial acumen including experience with pricing architecture, promotional planning, and P&L management
- Advanced presentation, analytics, and account planning skills
- High initiative, strong ownership, and a collaborative mindset
- Excellent communication and organizational skills with the ability to manage complex priorities
- Proficiency in Microsoft Office (Excel, PowerPoint, Outlook); experience with retail systems and syndicated data (e.g., Nielsen) is a strong asset
- Post-secondary education in Business, Marketing, or a related discipline
Core Competencies
- Strategic Account Management – Develops and executes customer-specific strategies with precision
- Analytical Thinking – Translates data into insight and action
- Operational Execution – Delivers results through cross-functional collaboration and flawless execution
- Commercial Leadership – Balances revenue growth and margin management through disciplined decision-making
- Relationship Building – Builds trusted partnerships across internal teams and customer organizations
- Customer Centricity – Anticipates and responds to customer needs with tailored solutions
Why Join Johnvince Foods?
- A performance-driven, entrepreneurial culture with purpose at its core
- Direct impact in a growing Canadian company with a strong legacy
- A collaborative environment that values innovation, ownership, and excellence
- Competitive compensation and performance-based bonus structure
- Comprehensive health, dental, and wellness benefits
- A passionate team that takes pride in delivering great food to millions of Canadians
Our Commitment to Inclusion & Accessibility
Johnvince Foods is committed to equity and inclusion at every level. We welcome and encourage applications from all qualified candidates and provide accommodations upon request throughout the recruitment process. Please contact hrteam@johnvince.com or call 416-636-6146 ext. 5800 to discuss your needs.
About JOHNVINCE FOODS
Johnvince Foods is an established leader in innovating, manufacturing and distributing quality bulk foods across North America. We continue to invest in state of the art processing and packaging machinery to transform raw materials into finished goods for the bulk food and packaged goods trades. In the mid 90's Johnvince Foods purchased the comprehensive right to the Planters brand for Canada from Hershey's Canada. Presently, all major grocery retailers in Canada, purchase the vast majority of their bulk food requirements from Johnvince Foods.
Our valued customers include major & independent grocers, department chains in mass, drug, retail, club, & convenience channels as well as bulk retailers and wholesale distributors.
In addition to domestic distribution, Johnvince Foods, out of its current 1,000,000 sq. ft. flagship facility, has been exporting and sourcing globally for decades, bringing the best products from around the world to our valued customers and consumers.