DESCRIPTION:

• Partner with stakeholders from across business units to gather and document requirements for strategic Web / Cloud / Windows based software changes.

• Conduct meetings to facilitate requirements gathering; end-user testing; and to address / troubleshoot complex issues, to ensure client satisfaction is achieved and business potential is maximized.

• Create comprehensive testing plans; assist with deployment; and training of new software releases

• Provide second level end-user support for employees

• Perform troubleshooting; analysis; and suggest solutions

• Prepare weekly BA reports and other reports as necessary

• Contribute to the development and maintenance of a positive work environment for employees and act as a positive change agent in supporting BV’s new initiatives (operational and cultural)

• Other duties and responsibilities, as assigned

QUALIFICATIONS:

• 5+ years of Business Analysis

• Proven ability to manage all (non-development) aspects of Software Development Life Cycle (SDLC) for both Web / Cloud / Windows based software, using Agile Methodology

• Strong problem solving / troubleshooting / time management / planning skills

• Ability to communicate clearly and effectively with both development and non-development staff

• Attentive to the needs of customers (both internal and external to the organization).

• Proficient with MS Office applications

Preferences:

• Business Analysis Certification or equivalent
• PMP Certification or equivalent
• Knowledge of Azure DevOps, Postman (as a testing tool), SQL Queries