Job Summary The People and Culture Intern will have the opportunity for exposure to various aspects of human resources and gain valuable hands-on experience in a variety of HR functions.

Duties & Responsibilities

• Organize and support Porter’s orientation program for new team members
• Work with the talent team and People and Culture Coordinators to onboard all new team members and ensure all required documentation is complete prior to the team members’ first day
• Collaborate with the talent team in all stages of the full-cycle recruitment process
• Assist with the creation of change forms and various administrative tasks
• Support the People and Culture Advisors with team member relations
• Coordinate the team member resignation process, facilitate exit interviews and track the return of company equipment
• Monitor the general People and Culture email inbox by providing a high level of customer service, and respond to daily inquiries related to company policies, programs and procedures in a timely manner
• Partner with the Benefits team to gather new hire benefit enrolment forms, correspond with team members on outstanding forms and update systems as necessary
• Maintain good working relationships with team members across various stations and departments
• Actively participate in Porter’s Safety Management System (SMS) including reporting hazards and incidents encountered in daily operations; understand, comply and promote the Company Safety Policy

Behavioural Competencies

• Concern for Safety: Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others.
• Teamwork: Working collaboratively with others to achieve organizational goals.
• Passenger/Customer Service: Providing service excellence to internal and/or external customers (passengers).
• Initiative: Dealing with situations and issues proactively and persistently, seizing opportunities that arise.
• Results Focus: Focusing efforts on achieving high quality results consistent with the organization’s standards.
• Fostering Communication: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.

Qualifications

• Working toward a university Degree/certificate in Human Resources Management or equivalent education
• Excellent communication and presentation skills, both verbal and written
• Outstanding attention to detail with a high level of accuracy
• High level of organizational skills to meet all timelines
• Ability to work in a highly confidential manner with all work related contacts and exercise a high degree of tact, discretion and professionalism
• Ability to prioritize and multi-task and work effectively in a fast paced environment
• Ability to work well independently, as well as collaboratively in a team environment
• Proficient in Microsoft Office Suite and Google

Location

Toronto Downtown Office (250 Yonge Street)

Company Description Since 2006, Porter Airlines has been elevating the experience of economy air travel for every passenger, providing genuine hospitality with style, care and charm. Porter’s fleet of Embraer E195-E2 and De Havilland Dash 8-400 aircraft serves a North American network from Eastern Canada. Headquartered in Toronto, Porter is an Official 4 Star Airline® in the World Airline Star Rating®. Visit www.flyporter.com or follow @porterairlines on Instagram, Facebook and Twitter.