Top Benefits
About the role
Immediately hiring Full Time Customer Service Representatives at We An-Ser Communications Group!
Through our dedicated Customer Service Representatives at We An-Ser, we deliver critical services and create exceptional outcomes for our clients and the many people who count on them. Do you love helping people? You have the opportunity to make a difference and be part of a culture that values your contributions.
As a member of our team, your excellent customer service and communication skills will create positive experiences for our customers. Your punctuality and dependability are important to the success of our clients.
Customer service experience is a plus, but not required.
This is an in office position.
Your job will be to professionally handle incoming calls, greet callers, provide and request required information, transfer calls, or take messages as necessary. You will work on our state-of-the-art call processing system and will be trained on a variety of call centre tools to help properly prioritize customer needs. We are an inbound call centre only. We do not perform any outbound telemarketing or hard sales calls.
To be successful in this role, you must have:
- A welcoming voice with an upbeat tone
- Strong command of the English language with good spelling and grammar
- Computer skills in a Windows based environment
- Good attendance
- The ability to type 40 words per minute or more
Compensation: $17 per hour
Shift Offered:
- Full Time - 40 Hours
- Monday/Thursday/Friday: 8am-5pm, Tuesday/Saturday: 7am-4pm, Wednesday/Sunday: Off
Our Benefits for Full Time Employees Include:
- RRSP with company matching
- Health Insurance
- Dental Insurance
- Vision Insurance
- Paid Time Off
Benefit Conditions:
- Waiting period may apply
- Only full-time employees eligible
We An-Ser is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.
Don't miss out on this opportunity – Apply Today!
About We An-Ser
Producers and service providers turn to We An-Ser Communications Group to dramatically increase the efficiencies within their organizations -- particularly when it comes to protecting assets, increasing productivity, and surpassing all safety expectations...http://youtu.be/nUXBkNZRl3o
We are usually brought in when…
- Smoke signals are no longer an effective means of communication to protect the safety of the workers We are brought in when companies look to improve safety processes, decrease the risks of working alone/remote, driving from point "A" to point "B", and while preforming critical non-routine and routine tasks.
- Downtime means a loss in revenue We are brought in when companies require assets to be monitored, tracked, and prompt dispatching to all notifications by a live agents 24/7.
- Time is critical and a late response may be deadly We are brought in when a company starts up and is required by law to have an emergency telephone number answered 24/7/365 days per year by a live agent to process the transaction.
- Chicken scratch is not a sold paper trail We are brought in when a company needs to track and monitor the journeys travelled by their employees to ensure the safety of the organization which in turn brings their people home to loved ones.
- They've had it with "it is what it is service" A company needs to increase customer service and they are not in a position to increase head count and operational costs.
- Operational Efficiency needs to be improved A company needs to decrease/improve operation costs and provide services around the clock. Hiring is costly and very time consuming compared to hiring We An-Ser and saving +20%.
Top Benefits
About the role
Immediately hiring Full Time Customer Service Representatives at We An-Ser Communications Group!
Through our dedicated Customer Service Representatives at We An-Ser, we deliver critical services and create exceptional outcomes for our clients and the many people who count on them. Do you love helping people? You have the opportunity to make a difference and be part of a culture that values your contributions.
As a member of our team, your excellent customer service and communication skills will create positive experiences for our customers. Your punctuality and dependability are important to the success of our clients.
Customer service experience is a plus, but not required.
This is an in office position.
Your job will be to professionally handle incoming calls, greet callers, provide and request required information, transfer calls, or take messages as necessary. You will work on our state-of-the-art call processing system and will be trained on a variety of call centre tools to help properly prioritize customer needs. We are an inbound call centre only. We do not perform any outbound telemarketing or hard sales calls.
To be successful in this role, you must have:
- A welcoming voice with an upbeat tone
- Strong command of the English language with good spelling and grammar
- Computer skills in a Windows based environment
- Good attendance
- The ability to type 40 words per minute or more
Compensation: $17 per hour
Shift Offered:
- Full Time - 40 Hours
- Monday/Thursday/Friday: 8am-5pm, Tuesday/Saturday: 7am-4pm, Wednesday/Sunday: Off
Our Benefits for Full Time Employees Include:
- RRSP with company matching
- Health Insurance
- Dental Insurance
- Vision Insurance
- Paid Time Off
Benefit Conditions:
- Waiting period may apply
- Only full-time employees eligible
We An-Ser is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.
Don't miss out on this opportunity – Apply Today!
About We An-Ser
Producers and service providers turn to We An-Ser Communications Group to dramatically increase the efficiencies within their organizations -- particularly when it comes to protecting assets, increasing productivity, and surpassing all safety expectations...http://youtu.be/nUXBkNZRl3o
We are usually brought in when…
- Smoke signals are no longer an effective means of communication to protect the safety of the workers We are brought in when companies look to improve safety processes, decrease the risks of working alone/remote, driving from point "A" to point "B", and while preforming critical non-routine and routine tasks.
- Downtime means a loss in revenue We are brought in when companies require assets to be monitored, tracked, and prompt dispatching to all notifications by a live agents 24/7.
- Time is critical and a late response may be deadly We are brought in when a company starts up and is required by law to have an emergency telephone number answered 24/7/365 days per year by a live agent to process the transaction.
- Chicken scratch is not a sold paper trail We are brought in when a company needs to track and monitor the journeys travelled by their employees to ensure the safety of the organization which in turn brings their people home to loved ones.
- They've had it with "it is what it is service" A company needs to increase customer service and they are not in a position to increase head count and operational costs.
- Operational Efficiency needs to be improved A company needs to decrease/improve operation costs and provide services around the clock. Hiring is costly and very time consuming compared to hiring We An-Ser and saving +20%.