1. Administrative Responsibilities

· General reception duties including greeting guests, answering telephones, and making sure the reception area, kitchen, printer and photocopier areas, supply room, board rooms, and the office are well organized and tidy.

· Sort and distribute incoming office mail accordingly.

· Schedule meetings, prepare meeting agendas, minutes, etc.

· Manage and maintain office supplies as needed.

· Manage and maintain branded marketing materials for office and agents.

· Manage local deposits of trust funds and coordinate with conveyance staff in a timely manner.

· Liaise with corporate accounting team as required.

2. Listing Responsibilities

· Accurately enter listings in Company’s real estate brokerage system.

· Assist agents with SkySlope documentation management system prior to manager review and conveyance of the transaction.

· Manage real estate board and council forms as necessary.

· Act as the local office expert and champion of Sotheby’s International Realty and real estate board standards as they relate to property listings.

· Communicate and reinforce brand / real estate board requirements to agents in a positive manner.

· Provide professional, friendly, and deadline-conscious support to agents on their listings.

· Provide agents and their clients with timely answers to questions on listings, brand standards, real estate board standards, and property syndication.

3. Agent Onboarding

· Oversee and facilitate the onboarding of all new agents and teams, updating process as necessary.

· Connect new agents to all departments (Marketing Services, Listing Services, Accounting and Conveyance) and follow up to ensure initial meetings have taken place.

· Provide new agents with information and support on the people, systems, and technology that will help them transition to Sotheby’s International Realty Canada as quickly as possible and grow their business.

4. Agent and Technology Services

· Provide white-glove agent service to our team of exceptional real estate agents, assisting them in creating marketing templates, and standardized brochures.

· Align agents’ needs with our solutions to help them achieve goals, uncover opportunities, and drive long-term value.

· Actively cultivate and grow relationships with agents/brokers to understand business needs and craft the best strategic and tactical approach.

· Monitor use of systems and proactively reach out to agents to arrange training for those not taking advantage of technology/systems or address questions and concerns.

· Serve as the primary liaison for all agent questions and concerns, forwarding to the appropriate party and following up to ensure resolution.

· Support the management team in developing and executing agent recognition initiatives that may include workplace anniversaries, birthdays, significant achievement acknowledgments, and/or virtual events.

· In conjunction with Agents and the Marketing team, develop, implement and maintain agent Social Media program.

Job Types: Full-time, Part-time, Permanent

Pay: $47,500.00-$52,500.00 per year

Benefits:

• Dental care
• Extended health care

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Victoria, BC: reliably commute or plan to relocate before starting work (required)

Work Location: In person