Loans Services Manager (Anticipatory)
Top Benefits
About the role
Export Development Canada (EDC) is a financial Crown corporation dedicated to helping Canadian businesses make an impact at home and abroad. EDC offers financial products and knowledge to help Canadian businesses confidently enter new markets, reduce financial risk, and grow their business.
When you join our team, you’ll be helping Canadian businesses learn the endless possibilities that open to them through export and help bring their vision, passion, and innovation to the world. Your knowledge and expertise will support more than 25,000 Canadian businesses and their customers in as many as 200 markets worldwide. You’ll work amongst the best and brightest in an inclusive, collaborative environment that fosters professional development and success. And you’ll know that you’re making an impact every day – for businesses, for Canada and for the people you work with.
Are you ready to make an impact? Join EDC, recognized as a Top 100 and Top Family-Friendly Employer, as we take on the risk so Canadian businesses can take on the world.
Team & Job Overview We are currently building a pool of candidates to fill future vacancies on the team. We are looking for energetic, self-motivated and resourceful candidate for the role of Loans Services Manager. The Loans Operations team, within the framework of EDC and Finance Values, is responsible for the efficient management of all EDC financing products from point of signing to final repayment. Loans Operations strives to preserve, grow and ensure the well-being and success of customers, partners and EDC by delivering services in a culture of predictability, accuracy and dependability. We are looking for a dynamic and motivated professional who will actively participate in the attainment of the team's objectives to ensure effective and timely management of a portfolio of financing transactions.
We are currently recruiting for multiple anticipatory permanent and contact Loan Services Manager roles. This poster may also be used to fill future hiring needs over the next 12 months. Key Responsibilities
- Manages the lifecycle of standard and non-standard financial transactions in a loan and ensures admissibility of disbursements, prompt payment to the customer and repayments from the customer.
- Identifies banking solutions and recommends modifications to the internal payment infrastructure.
- Interprets standard loan documents to create loan structures in the operational system that reflect the particulars of loans.
- Analyses documentation for conformity to loan agreements for the purposes of admissibility of disbursement of funds.
- Manages global payment and settlement systems, ensuring the settlement of all cash flows in and out of the corporation.
- Invoices and collects loan repayments from customers in accordance with agreements.
- Responsible for the lifecycle of loans ensuring appropriate allocation of payments against customers and products or other verification and authorization as required.
- Takes action in accordance with corporate strategies developed for risk mitigation and collection of overdue amounts. (Maintains and reconciles ledger accounts and reports.)
- Handles escalations of less-straightforward customer issues and inquiries.
- Provides accurate and timely data to external and internal stakeholders for management and corporate reporting purposes.
Screening Criteria
- Undergraduate degree in Accounting, Business Administration or Finance or combination of College diploma and relevant work experience
- Minimum 2 years’ experience in business administration and/or finance operations, or related experience
- Advanced Microsoft Office skills including Word, Excel and Outlook
- Basic knowledge of banking, cash flow management and/or servicing loans
Assets
- Strong preference will be given to bilingual candidates (English and French)
- Experience in Customer Service
- Working knowledge of Commercial Loan Servicing (CLS) (formerly known as Advanced Commercial Banking System (ACBS))
- Experience using PeopleSoft
- Experience in the banking industry and/or servicing loans
- Professional Designation (i.e. CFA, CPA) or MBA
Location Export Development Canada is a hybrid work environment.
- Export Development Canada is a hybrid work environment.
- This role may be performed from EDC’s head office in Ottawa.
- Relocation assistance is available for eligible candidates *
- Not eligible for contract
Compensation Details
- Finance Operations 15: Salaries are based on qualifications and experience and typically range from $63,894 - $85, 194.
EDC's Commitment to Employment Equity
- EDC is committed to employment equity and achieving a diverse workforce. EDC actively encourages applications from women, Aboriginal peoples, visible minorities, persons with disabilities and members of the 2SLGBTQI+ community. If selected for an interview, please advise us if you need any special accommodation.
Posting Date Jun 16, 2025, 2:55:27 PM
Primary Location: Ontario-Ottawa
Job Type Contract
Schedule Full-time
!*!%3Cspan style=%22font-size:14px%22%3EHow to apply %3Cbr%3E%3Cbr%3E%3Cem%3EOnly candidates selected for an interview will be contacted.%3C/em%3E%3C/span%3E Application deadline
Loans Services Manager (Anticipatory)
Top Benefits
About the role
Export Development Canada (EDC) is a financial Crown corporation dedicated to helping Canadian businesses make an impact at home and abroad. EDC offers financial products and knowledge to help Canadian businesses confidently enter new markets, reduce financial risk, and grow their business.
When you join our team, you’ll be helping Canadian businesses learn the endless possibilities that open to them through export and help bring their vision, passion, and innovation to the world. Your knowledge and expertise will support more than 25,000 Canadian businesses and their customers in as many as 200 markets worldwide. You’ll work amongst the best and brightest in an inclusive, collaborative environment that fosters professional development and success. And you’ll know that you’re making an impact every day – for businesses, for Canada and for the people you work with.
Are you ready to make an impact? Join EDC, recognized as a Top 100 and Top Family-Friendly Employer, as we take on the risk so Canadian businesses can take on the world.
Team & Job Overview We are currently building a pool of candidates to fill future vacancies on the team. We are looking for energetic, self-motivated and resourceful candidate for the role of Loans Services Manager. The Loans Operations team, within the framework of EDC and Finance Values, is responsible for the efficient management of all EDC financing products from point of signing to final repayment. Loans Operations strives to preserve, grow and ensure the well-being and success of customers, partners and EDC by delivering services in a culture of predictability, accuracy and dependability. We are looking for a dynamic and motivated professional who will actively participate in the attainment of the team's objectives to ensure effective and timely management of a portfolio of financing transactions.
We are currently recruiting for multiple anticipatory permanent and contact Loan Services Manager roles. This poster may also be used to fill future hiring needs over the next 12 months. Key Responsibilities
- Manages the lifecycle of standard and non-standard financial transactions in a loan and ensures admissibility of disbursements, prompt payment to the customer and repayments from the customer.
- Identifies banking solutions and recommends modifications to the internal payment infrastructure.
- Interprets standard loan documents to create loan structures in the operational system that reflect the particulars of loans.
- Analyses documentation for conformity to loan agreements for the purposes of admissibility of disbursement of funds.
- Manages global payment and settlement systems, ensuring the settlement of all cash flows in and out of the corporation.
- Invoices and collects loan repayments from customers in accordance with agreements.
- Responsible for the lifecycle of loans ensuring appropriate allocation of payments against customers and products or other verification and authorization as required.
- Takes action in accordance with corporate strategies developed for risk mitigation and collection of overdue amounts. (Maintains and reconciles ledger accounts and reports.)
- Handles escalations of less-straightforward customer issues and inquiries.
- Provides accurate and timely data to external and internal stakeholders for management and corporate reporting purposes.
Screening Criteria
- Undergraduate degree in Accounting, Business Administration or Finance or combination of College diploma and relevant work experience
- Minimum 2 years’ experience in business administration and/or finance operations, or related experience
- Advanced Microsoft Office skills including Word, Excel and Outlook
- Basic knowledge of banking, cash flow management and/or servicing loans
Assets
- Strong preference will be given to bilingual candidates (English and French)
- Experience in Customer Service
- Working knowledge of Commercial Loan Servicing (CLS) (formerly known as Advanced Commercial Banking System (ACBS))
- Experience using PeopleSoft
- Experience in the banking industry and/or servicing loans
- Professional Designation (i.e. CFA, CPA) or MBA
Location Export Development Canada is a hybrid work environment.
- Export Development Canada is a hybrid work environment.
- This role may be performed from EDC’s head office in Ottawa.
- Relocation assistance is available for eligible candidates *
- Not eligible for contract
Compensation Details
- Finance Operations 15: Salaries are based on qualifications and experience and typically range from $63,894 - $85, 194.
EDC's Commitment to Employment Equity
- EDC is committed to employment equity and achieving a diverse workforce. EDC actively encourages applications from women, Aboriginal peoples, visible minorities, persons with disabilities and members of the 2SLGBTQI+ community. If selected for an interview, please advise us if you need any special accommodation.
Posting Date Jun 16, 2025, 2:55:27 PM
Primary Location: Ontario-Ottawa
Job Type Contract
Schedule Full-time
!*!%3Cspan style=%22font-size:14px%22%3EHow to apply %3Cbr%3E%3Cbr%3E%3Cem%3EOnly candidates selected for an interview will be contacted.%3C/em%3E%3C/span%3E Application deadline