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Fiddleheads Health & Nutrition logo

Retail Sales Associate

Waterloo, ON
$17/hour
Mid Level
Part-time

Top Benefits

On-site parking
Store discount

About the role

At Fiddleheads', we are your trusted source for all your supplement, health and beauty items, health foods as well as smoothie bar, café offerings. We offer customers information to allow them to make informed choice on all their natural health product needs. Fiddleheads has always taken pride in providing customers with selection, service and quality. We believe in building lasting relationships with our customers and we work hard to earn their trust. We enjoy being a resource in the quest to seek a healthier lifestyle for over 20 years.

Fiddleheads' is looking for a Barista/Sales Associates for our stores in our Kitchener location. If you love the Natural Health Industry, making amazing tasty drinks for people and want to make a difference in peoples lives, this position could be right for you! The successful candidate requires a wide knowledge of the products sold in the industry, is health food minded and must be able to multitask. Having a great attention to detail is necessary. Being able to collaborate well as part of a team is an essential part of the position. If you are outgoing, have great communication skills and are a positive person please apply.

Responsibilities:

  • Providing superior customer service by engaging in customer inquiries, guiding them through our wide variety of supplements, health and beauty products and food service choices while showing them products that can assist in living a healthy lifestyle.
  • Communication with Management and Coworkers promptly, respectfully and professionally
  • Merchandising and inventory procedures including receiving, processing and organizing stock, cleaning and maintaining a visually appealing store
  • Maintaining excellent product knowledge: attending company and product webinars, tele-trainings, and dinner trainings.

Required Skills:

  • Outgoing with a strong knowledge of health products
  • Able to follow recipes
  • Excellent communication skills
  • Organized
  • Can multitask in a busy store, putting customers first
  • Problem solver
  • Has flexible work hours and is a team player
  • Enjoy helping others

Experience:

  • Certification from a Holistic Nutrition College, Alternative Medicine, Bachelor's degree

· Minimum 5 years experience in customer service

Work Remotely

  • No

Job Type: Part-time

Pay: From $17.20 per hour

Benefits:

  • On-site parking
  • Store discount

Shift:

  • 4 hour shift
  • 8 hour shift

Work days:

  • Monday to Friday
  • Weekends as needed

Experience:

  • sales: 5 years (preferred)
  • customer service: 5 years (preferred)

Work Location: In person

About Fiddleheads Health & Nutrition

Retail Groceries
11-50

Fiddleheads Health & Nutrition is proud to be the trusted source for health & wellbeing in their community. Celebrating 15 years in business in 2014, Kim Boril & Jenn Arsenault have expanded through the Kitchener – Waterloo Area while maintaining the passion and integrity that brought them to this industry years ago. From one small Health Food Store in 1999 to 4 locations with supplements, grocery, smoothie bar cafes, a seminar & yoga room, gluten free kitchen, and most recently, True Wellness Integrative Health Centre by Fiddleheads, Kim & Jenn prove their ambition to be leaders in the Natural Health Industry. Fiddleheads Health & Nutrition is determined to source effective and innovative products with a focus on whole food and NON-GMO ingredients. Their passion to inspire health and positivity is exemplified in their knowledgeable & dedicated staff members who feel proud to work for a company that support a nourishing work environment. Fiddleheads Health & Nutrition gives back to the community by hosting free natural health seminars, customer appreciation events, supporting local charities and programs that give back to people and planet. As an ongoing initiative, Fiddleheads Health & Nutrition is committed to being a valued resource for healthy families everywhere.