About the role
Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.
Reporting to the Senior Manager, Business Management, this role is responsible for complex business casing and performance management for Air Canada Product and the Aeroplan program.
Responsibilities:
Complex Business Casing and Strategy
- Directly engage with the Product team to build strategic recommendations for new Product investments. For example, new lounge investment, new product launch program financial impact
- Working closely with the Loyalty team, support highly complex business cases, including transformational program decisions such as Air Canada points accrual structure, expiry policy. These decisions have potential impact to Aeroplan’s bottom line in the tens of millions of dollars each year
- Distill complex problems and work through potential solutions using financial, loyalty, revenue management, credit card, and other data sources
- Investigate opportunities into untapped markets based on deep analysis into a particular whitespace
KPI ownership
- Using PowerBI and Analytics provided data to contribute analysis on key Aeroplan program drivers for the weekly Program Performance Meeting (PPM), attended by Aeroplan and Marketing leadership
- Work with key Air Canada cross-functional stakeholders, such as Analytics, Data, Currency Management to ensure Program KPIs are readily available and accessible
- Deliver muti-year forecasts, taking into account multiple inputs and contributing factors, for key Aeroplan business drivers such as member growth, member attrition, cardholder spend, retail partner engagement
- Lead engagement with Finance to ensure KPIs are accurately reflected in financial reports
- Working with IR and Snr Management, support creation of Aeroplan and Product metrics and content for board and investor presentations
- Trusted internal advisor on results analysis and financial projections
- Ensure team members provide timely analysis for senior management on evolving competitive landscape changes
Qualifications
- Bachelor’s degree in business, finance, marketing or related discipline required
- Accounting post graduate or MBA an asset
- 5+ years of experience in strategy, management consulting, accounting, or finance
- Exceptional financial, analytical, and planning skills, which enable solving tangible business problems
- Incredibly strong written skills with ability to develop and present materials suitable for an executive audience in a time-sensitive environment
- Proven ability to work cross-functionally, communicate effectively and handle complex deliverables within and across business units
- Notable experience handling multiple time-critical projects within an evolving business environment
- Knowledge of Air Canada, Aeroplan and the international airline, banking & loyalty industry required
- Ability to synthesize complex information at a rapid pace to distill for Senior Execs
- Demonstrate punctuality and dependability to support overall team success in a fast-paced environment.
Conditions of Employment:
- Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.
Linguistic Requirements
Based on equal qualifications, preference will be given to bilingual candidates.
Diversity and Inclusion
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.
Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
About Air Canada
Canada's largest airline, the country’s flag carrier and a founding member of Star Alliance, the world's most comprehensive air transportation network celebrating its 25thanniversary in 2022, Air Canada provides scheduled passenger service directly to 51 airports in Canada, 51 in the United States and 86 internationally. It is the only international network carrier in North America to receive a Four-Star ranking from Skytrax, which in 2021 gave Air Canada awards for the Best Airline Staff in North America, Best Airline Staff in Canada, Best Business Class Lounge in North America, and an excellence award for its management of the COVID-19 pandemic.
**
Air Canada est la plus importante société aérienne du Canada, le transporteur national du pays et un membre cofondateur du réseau Star Alliance — le plus vaste regroupement mondial de sociétés aériennes, qui célèbre son 25e anniversaire en 2022. Les lignes passagers régulières d’Air Canada relient sans escale 51 aéroports au Canada, 51 aux États-Unis et 86 sur le reste du globe. En Amérique du Nord, Air Canada constitue le seul transporteur aérien d’envergure internationale offrant une gamme complète de services à détenir la cote quatre étoiles de Skytrax qui, en 2021, lui a décerné les prix Meilleur personnel au sol et à bord en Amérique du Nord, Meilleur personnel au sol et à bord au Canada, Meilleur salon de classe affaires en Amérique du Nord ainsi qu’un Prix d’excellence pour sa gestion de la pandémie de la COVID-19.
About the role
Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.
Reporting to the Senior Manager, Business Management, this role is responsible for complex business casing and performance management for Air Canada Product and the Aeroplan program.
Responsibilities:
Complex Business Casing and Strategy
- Directly engage with the Product team to build strategic recommendations for new Product investments. For example, new lounge investment, new product launch program financial impact
- Working closely with the Loyalty team, support highly complex business cases, including transformational program decisions such as Air Canada points accrual structure, expiry policy. These decisions have potential impact to Aeroplan’s bottom line in the tens of millions of dollars each year
- Distill complex problems and work through potential solutions using financial, loyalty, revenue management, credit card, and other data sources
- Investigate opportunities into untapped markets based on deep analysis into a particular whitespace
KPI ownership
- Using PowerBI and Analytics provided data to contribute analysis on key Aeroplan program drivers for the weekly Program Performance Meeting (PPM), attended by Aeroplan and Marketing leadership
- Work with key Air Canada cross-functional stakeholders, such as Analytics, Data, Currency Management to ensure Program KPIs are readily available and accessible
- Deliver muti-year forecasts, taking into account multiple inputs and contributing factors, for key Aeroplan business drivers such as member growth, member attrition, cardholder spend, retail partner engagement
- Lead engagement with Finance to ensure KPIs are accurately reflected in financial reports
- Working with IR and Snr Management, support creation of Aeroplan and Product metrics and content for board and investor presentations
- Trusted internal advisor on results analysis and financial projections
- Ensure team members provide timely analysis for senior management on evolving competitive landscape changes
Qualifications
- Bachelor’s degree in business, finance, marketing or related discipline required
- Accounting post graduate or MBA an asset
- 5+ years of experience in strategy, management consulting, accounting, or finance
- Exceptional financial, analytical, and planning skills, which enable solving tangible business problems
- Incredibly strong written skills with ability to develop and present materials suitable for an executive audience in a time-sensitive environment
- Proven ability to work cross-functionally, communicate effectively and handle complex deliverables within and across business units
- Notable experience handling multiple time-critical projects within an evolving business environment
- Knowledge of Air Canada, Aeroplan and the international airline, banking & loyalty industry required
- Ability to synthesize complex information at a rapid pace to distill for Senior Execs
- Demonstrate punctuality and dependability to support overall team success in a fast-paced environment.
Conditions of Employment:
- Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.
Linguistic Requirements
Based on equal qualifications, preference will be given to bilingual candidates.
Diversity and Inclusion
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.
Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
About Air Canada
Canada's largest airline, the country’s flag carrier and a founding member of Star Alliance, the world's most comprehensive air transportation network celebrating its 25thanniversary in 2022, Air Canada provides scheduled passenger service directly to 51 airports in Canada, 51 in the United States and 86 internationally. It is the only international network carrier in North America to receive a Four-Star ranking from Skytrax, which in 2021 gave Air Canada awards for the Best Airline Staff in North America, Best Airline Staff in Canada, Best Business Class Lounge in North America, and an excellence award for its management of the COVID-19 pandemic.
**
Air Canada est la plus importante société aérienne du Canada, le transporteur national du pays et un membre cofondateur du réseau Star Alliance — le plus vaste regroupement mondial de sociétés aériennes, qui célèbre son 25e anniversaire en 2022. Les lignes passagers régulières d’Air Canada relient sans escale 51 aéroports au Canada, 51 aux États-Unis et 86 sur le reste du globe. En Amérique du Nord, Air Canada constitue le seul transporteur aérien d’envergure internationale offrant une gamme complète de services à détenir la cote quatre étoiles de Skytrax qui, en 2021, lui a décerné les prix Meilleur personnel au sol et à bord en Amérique du Nord, Meilleur personnel au sol et à bord au Canada, Meilleur salon de classe affaires en Amérique du Nord ainsi qu’un Prix d’excellence pour sa gestion de la pandémie de la COVID-19.