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Patient Services Administrator

docbraces8 days ago
Edmonton, AB
Mid Level
Full-time

Top Benefits

Competitive Hourly Wage
Comprehensive Benefits Package including: Medical, Dental, Vision, and Orthodontic Coverage for employees and their families
Educational Reimbursement Program

About the role

Align Orthodontics has an exciting new full-time opportunity! We are looking for a talented Patient Service Administrator to join our Edmonton and Sherwood Park, Alberta team. Canadian Orthodontic Partners provides support services to Align Orthodontics and our national network of community-based clinics in delivering personalized Orthodontic treatment. We provide an enhanced level of patient care and service experience in our clinics putting patient care above all else. Come join a team that shares, collaborates and learns with a vision of becoming the icon of orthodontic excellence by building self-esteem, one beautiful smile at a time.

What We Offer:

  • Competitive Hourly Wage
  • Comprehensive Benefits Package including: Medical, Dental, Vision, and Orthodontic Coverage for employees and their families.
  • Educational Reimbursement Program.
  • Guaranteed shift hours and employees qualify for all Statutory Holidays.
  • Real Career Growth Opportunities.

Key Responsibilities:
Manages the new patient process, including:

  • New patient requisitions
  • Communications with Referral sources
  • New patient scheduling and communications
  • Obtain insurance approvals
  • Patient financial transactions; billing and contracts, collection and insurance
  • Daily scheduling management

Financial:

  • Secures approval of fees from insurance companies and/or law firms prior to initiating recommended treatment
  • Posts charges and/or payments to patient accounts for Patients, TMJ, Medical Legal, Dental Insurance, Section B Insurance, Lawyers
  • Prepares and mails patient invoices and statements
  • Assists with the organization and photocopy of charts and associated documentation for preparation of Medical Legal reports
  • Processes all incoming and outgoing mail

Scheduling Developments:

  • As a member of the team:
  • Ensure appointments are available and scheduled for the following procedures types:
  • Monitor exams
  • Re Evals
  • Splint therapy treatments
  • Work with Team members to develop efficient grids

About docbraces

Hospitals and Health Care
501-1000

At docbraces we believe that a fun, enjoyable patient experience shouldn’t just be a thing, it’s THE thing. Our patients are at the heart of everything we do. How we operate. How we innovate. If we can find a way to make someone’s experience just that much better, we’ll do it.

Come join a team that shares, collaborates and learns with a vision of becoming the icon of orthodontic excellence by building self-esteem, one beautiful smile at a time.

Why should you choose docbraces?

So you can become a valued part of our team that provides you with everything you need to be successful, continuously learning, and ready to deliver the best patient care you can with a smile on your face.