Administrator – Greater Peterborough Family Health Organization
About the role
Position Overview:
The Administrator for the Greater Peterborough Family Health Organization (FHO) is responsible for the overall management of the team, including the administrative, financial, operational, IT, and privacy functions of the Family Health Organization. This role supports physicians, clinic staff, and interprofessional team members, ensuring a smooth coordination across sites and compliance with Ontario Health (OH) requirements. Currently, the GPFHO operates out of 11 sites and consists of 25 physicians and other health professionals, including nurses, receptionists, counsellors, dietitians, and pharmacists.
Key Responsibilities:
Finance & Payroll
- Track Allied Health Professional transfers, overhead, and monthly expenses
- Process physician and admin payroll
- Manage monthly billing (internet, IT) and banking
- Support Peterborough Family Health Team (PFHT) funding reallocations and reporting
Administration & Operations
- Maintain OH and PFHT reporting
- Coordinate physician onboarding/offboarding
- Organize meetings: agendas, minutes, distribution
- Support recruitment and staffing processes
IT & EMR Support
- Register new providers with Ontario Health, set up EMR/Telus/Nexicom
- Provide EMR training and support for all staff
- Manage user accounts, chart transfers, forms, bug tracking
- Coordinate cloud migrations, system updates, VPN access
- Support Ocean integration, OLIS/HRM setup, labs, billing tools
Privacy & Compliance
- Serve as FHO Privacy Officer
- Conduct EMR privacy audits as needed
- Ensure data and system compliance with privacy regulations
Liaison & Coordination
- Communicate with PFHT on staffing, contracts, and equipment
- Manage allied health HR issues jointly with PFHT
- Track on-call schedules and coordinate coverage
- Ensure timely and clear communication to all FHO members
Qualifications:
- Background in Health or Business Administration
- Experience with EMR systems (Telus PSS preferred)
- Strong organizational, technical, and communication skills
- Knowledge of Ontario’s primary care system (FHO/FHT/OH)
Job context:
- Indoor office setting
- Extended periods of sitting and computer use
- Travel between sites
- Accuracy and attention to detail essential
- Confidentiality is of the utmost importance
- Hours to be discussed with applicant
Applications: Please submit cover letters and resumes to laura.lawson@medportal.ca prior to July 30, 2025 for consideration for this position.
About Peterborough Family Health Team
Founded at the turn of the millennium, Peterborough Family Health Team (PFHT) supports the primary health care sector in Peterborough City and County. As one of the largest Family Health Teams in Ontario, the organization works with over 100 primary care physicians providing comprehensive care to their patients. Collectively, we have over 100 inter-professional healthcare providers, comprised of: mental health clinicians, nurse practitioners, pharmacists, a physician assistant, registered dietitians, registered nurses and registered practical nurses.
In addition to one-on-one care, PFHT administers many programs, services, and workshops as a means to redirect patients from the providers practice to a more focused area of care. This approach increases capacity at the practice level while providing patients with an opportunity to learn how to manage their health. These programs, workshops, and services are offered at no charge and derive from irrefutable patterns displayed in the perpetual symptoms patients present.
PFHT is a Queen's residency site, allowing our primary care physicians to have the chance to teach new physicians. As Peterborough has a robust medical community, the PGY1s and PGY2s have the opportunity to not only work in primary care but also in emergency care, palliative care, sports medicine, subacute care and so much more.
Administrator – Greater Peterborough Family Health Organization
About the role
Position Overview:
The Administrator for the Greater Peterborough Family Health Organization (FHO) is responsible for the overall management of the team, including the administrative, financial, operational, IT, and privacy functions of the Family Health Organization. This role supports physicians, clinic staff, and interprofessional team members, ensuring a smooth coordination across sites and compliance with Ontario Health (OH) requirements. Currently, the GPFHO operates out of 11 sites and consists of 25 physicians and other health professionals, including nurses, receptionists, counsellors, dietitians, and pharmacists.
Key Responsibilities:
Finance & Payroll
- Track Allied Health Professional transfers, overhead, and monthly expenses
- Process physician and admin payroll
- Manage monthly billing (internet, IT) and banking
- Support Peterborough Family Health Team (PFHT) funding reallocations and reporting
Administration & Operations
- Maintain OH and PFHT reporting
- Coordinate physician onboarding/offboarding
- Organize meetings: agendas, minutes, distribution
- Support recruitment and staffing processes
IT & EMR Support
- Register new providers with Ontario Health, set up EMR/Telus/Nexicom
- Provide EMR training and support for all staff
- Manage user accounts, chart transfers, forms, bug tracking
- Coordinate cloud migrations, system updates, VPN access
- Support Ocean integration, OLIS/HRM setup, labs, billing tools
Privacy & Compliance
- Serve as FHO Privacy Officer
- Conduct EMR privacy audits as needed
- Ensure data and system compliance with privacy regulations
Liaison & Coordination
- Communicate with PFHT on staffing, contracts, and equipment
- Manage allied health HR issues jointly with PFHT
- Track on-call schedules and coordinate coverage
- Ensure timely and clear communication to all FHO members
Qualifications:
- Background in Health or Business Administration
- Experience with EMR systems (Telus PSS preferred)
- Strong organizational, technical, and communication skills
- Knowledge of Ontario’s primary care system (FHO/FHT/OH)
Job context:
- Indoor office setting
- Extended periods of sitting and computer use
- Travel between sites
- Accuracy and attention to detail essential
- Confidentiality is of the utmost importance
- Hours to be discussed with applicant
Applications: Please submit cover letters and resumes to laura.lawson@medportal.ca prior to July 30, 2025 for consideration for this position.
About Peterborough Family Health Team
Founded at the turn of the millennium, Peterborough Family Health Team (PFHT) supports the primary health care sector in Peterborough City and County. As one of the largest Family Health Teams in Ontario, the organization works with over 100 primary care physicians providing comprehensive care to their patients. Collectively, we have over 100 inter-professional healthcare providers, comprised of: mental health clinicians, nurse practitioners, pharmacists, a physician assistant, registered dietitians, registered nurses and registered practical nurses.
In addition to one-on-one care, PFHT administers many programs, services, and workshops as a means to redirect patients from the providers practice to a more focused area of care. This approach increases capacity at the practice level while providing patients with an opportunity to learn how to manage their health. These programs, workshops, and services are offered at no charge and derive from irrefutable patterns displayed in the perpetual symptoms patients present.
PFHT is a Queen's residency site, allowing our primary care physicians to have the chance to teach new physicians. As Peterborough has a robust medical community, the PGY1s and PGY2s have the opportunity to not only work in primary care but also in emergency care, palliative care, sports medicine, subacute care and so much more.