Top Benefits
About the role
Boardwalk provides Canadians with a quality, comfortable, home living experience. We offer rental apartments and townhouses that come in a wide breadth of shapes, sizes and sets of amenities. We operate over 34,000 units across Alberta, British Columbia, Ontario, Saskatchewan, and Quebec.
Boardwalk recognizes our Associates as our most valuable asset. We are proud to provide competitive wages, profit-sharing, and amazing benefits like flexible group medical and dental, fitness reimbursement, training and development, group RRSP matching, rental discounts, and more!
We pride ourselves in providing the best customer service and helping people find their perfect home. Customer Service is an integral part of our Company Values and we are looking for individuals who are passionate about the same. If you have previous customer service, sales, or property management experience, we’d love to hear from you!
___________________________________________________________
Responsibilities:
Ensure the health, comfort and safety of our Customers
Applicant must love people, be versatile, hands-on with cleaning and maintenance tasks and take ownership of the site.
Successful applicants must have a flexible schedule and be available to work evenings and weekends
Ensure daily communication with all site Associates
Collect rent and follow up on defaults
Ensure vacancy (minimized) and budget (meet or exceed on net operating income) are all realized for each site by effective resident service to potential and existing customers
Inspections of vacant and upcoming suites
Lease and show suites
Ensure all rental enquires are answered within the guidelines provided
Annual suite inspections
Prepare and deliver bank deposits
Administrative duties including processing paperwork for site and other Associates
Ensure contractors arrive as per scheduled timelines and complete their work as preconditions of the contract
Ensure proper and accurate inventory management
Snow removal as required
Cleaning as required
Touch-up painting as required
Complete all required administration for the position on a tablet
Complete other tasks assigned by the Leader
Experience and Educational Requirements:
2 years Customer Service Experience preferred
Post-Secondary Education in related field
Technical Requirements:
Computer experience is required with web based programs preferred
Ability to learn and adapt quickly to changing systems and new technology
Familiarity with computer tablets is an asset
Non-Technical Requirements:
Strong commitment to providing excellent customer service
Dedicated to building better communities for all our Customers and surrounding communities
Ability to take responsibility for all actions and decisions and to follow through until a resolution is obtained
Excellent listening and telephone etiquette skills
Exceptional problem-solving and decision-making capabilities
Strong planning and organizational skills coupled with ability to multi-task and prioritize
Excellent time-management skills
Ability to handle sensitive and confidential matters
Ability to remain calm and in control of a situation while still maintaining patience, empathy and understanding
Ability to work independently (self managed) and with other Associates in a team environment
Ability to learn quickly, adapt to change and be flexible in nature
Displays a high level of initiative and commitment to success (striving toward Boardwalk’s mission statement)
Demonstrates a positive attitude, enthusiasm and assertiveness
Ability to spend up to eight hours walking, standing, climbing stairs, lifting
Ability to maneuver or lift up to 10kg with the proper equipment
___________________________________________________________
Interested applicants are invited to submit a cover letter and resume. If applying for a location you do not currently reside in, please specify if you are planning to relocate and the approximate timeframe that you would be available to start work if an offer is presented.
We would like to thank you in advance for your application, however, only those candidates who are being considered will be contacted.
Offers of employment will be contingent on satisfactory Security Background Checks, Reference Checks, and Pre-employment Physical Testing where applicable.
About Boardwalk
At Boardwalk, we’re reinventing multi-family rental communities where the future is family ™ and where love always lives ™.
Our dedication to redefining excellence in apartment and townhome living means we’re continually exploring innovative ideas and pioneering new ways to serve our Resident Members and partners. To do this, we employ smart, compassionate and self-driven people, and we encourage them to tackle new ideas that make a big impact. A career with Boardwalk means discovering an environment rich with opportunities for growth and professional development. You’ll be challenged, celebrated, and part of something great.
Our team continues to draw inspiration from our early days, taking pride in who we are, what we do, and maintain the same solid values that have helped us successfully navigate through decades of growth and change. From our humble beginnings to expanding across the country, we’ve made some remarkable headway.
Together, our team is leading Boardwalk’s evolution.
Top Benefits
About the role
Boardwalk provides Canadians with a quality, comfortable, home living experience. We offer rental apartments and townhouses that come in a wide breadth of shapes, sizes and sets of amenities. We operate over 34,000 units across Alberta, British Columbia, Ontario, Saskatchewan, and Quebec.
Boardwalk recognizes our Associates as our most valuable asset. We are proud to provide competitive wages, profit-sharing, and amazing benefits like flexible group medical and dental, fitness reimbursement, training and development, group RRSP matching, rental discounts, and more!
We pride ourselves in providing the best customer service and helping people find their perfect home. Customer Service is an integral part of our Company Values and we are looking for individuals who are passionate about the same. If you have previous customer service, sales, or property management experience, we’d love to hear from you!
___________________________________________________________
Responsibilities:
Ensure the health, comfort and safety of our Customers
Applicant must love people, be versatile, hands-on with cleaning and maintenance tasks and take ownership of the site.
Successful applicants must have a flexible schedule and be available to work evenings and weekends
Ensure daily communication with all site Associates
Collect rent and follow up on defaults
Ensure vacancy (minimized) and budget (meet or exceed on net operating income) are all realized for each site by effective resident service to potential and existing customers
Inspections of vacant and upcoming suites
Lease and show suites
Ensure all rental enquires are answered within the guidelines provided
Annual suite inspections
Prepare and deliver bank deposits
Administrative duties including processing paperwork for site and other Associates
Ensure contractors arrive as per scheduled timelines and complete their work as preconditions of the contract
Ensure proper and accurate inventory management
Snow removal as required
Cleaning as required
Touch-up painting as required
Complete all required administration for the position on a tablet
Complete other tasks assigned by the Leader
Experience and Educational Requirements:
2 years Customer Service Experience preferred
Post-Secondary Education in related field
Technical Requirements:
Computer experience is required with web based programs preferred
Ability to learn and adapt quickly to changing systems and new technology
Familiarity with computer tablets is an asset
Non-Technical Requirements:
Strong commitment to providing excellent customer service
Dedicated to building better communities for all our Customers and surrounding communities
Ability to take responsibility for all actions and decisions and to follow through until a resolution is obtained
Excellent listening and telephone etiquette skills
Exceptional problem-solving and decision-making capabilities
Strong planning and organizational skills coupled with ability to multi-task and prioritize
Excellent time-management skills
Ability to handle sensitive and confidential matters
Ability to remain calm and in control of a situation while still maintaining patience, empathy and understanding
Ability to work independently (self managed) and with other Associates in a team environment
Ability to learn quickly, adapt to change and be flexible in nature
Displays a high level of initiative and commitment to success (striving toward Boardwalk’s mission statement)
Demonstrates a positive attitude, enthusiasm and assertiveness
Ability to spend up to eight hours walking, standing, climbing stairs, lifting
Ability to maneuver or lift up to 10kg with the proper equipment
___________________________________________________________
Interested applicants are invited to submit a cover letter and resume. If applying for a location you do not currently reside in, please specify if you are planning to relocate and the approximate timeframe that you would be available to start work if an offer is presented.
We would like to thank you in advance for your application, however, only those candidates who are being considered will be contacted.
Offers of employment will be contingent on satisfactory Security Background Checks, Reference Checks, and Pre-employment Physical Testing where applicable.
About Boardwalk
At Boardwalk, we’re reinventing multi-family rental communities where the future is family ™ and where love always lives ™.
Our dedication to redefining excellence in apartment and townhome living means we’re continually exploring innovative ideas and pioneering new ways to serve our Resident Members and partners. To do this, we employ smart, compassionate and self-driven people, and we encourage them to tackle new ideas that make a big impact. A career with Boardwalk means discovering an environment rich with opportunities for growth and professional development. You’ll be challenged, celebrated, and part of something great.
Our team continues to draw inspiration from our early days, taking pride in who we are, what we do, and maintain the same solid values that have helped us successfully navigate through decades of growth and change. From our humble beginnings to expanding across the country, we’ve made some remarkable headway.
Together, our team is leading Boardwalk’s evolution.