Customer Care Representative
Top Benefits
About the role
We're looking for a Customer Care Representative to join our dynamic team. This role is ideal for someone who loves working with people, is a strong communicator, and thrives on helping customers find the right vehicle. You'll be at the front lines of our sales process — responding to leads, following up with interested buyers, and supporting the sales team in delivering an exceptional customer experience.
Key Responsibilities:
- Respond to inbound leads (text, email, phone) with professionalism and urgency
- Follow up with customers throughout the buying process
- Assist in qualifying customers and suggesting vehicle options based on needs and budget
- Help organize test drives and coordinate appointments
- Support deal paperwork and help prepare customer deliveries
- Maintain accurate records in CRM
- Work closely with sales staff to ensure a smooth and enjoyable buying experience
You’ll Thrive in This Role If You:
- Have strong interpersonal and communication skills
- Are persuasive, but never pushy
- Are organized, reliable, and detail-oriented
- Are comfortable using technology, CRM systems, and messaging platforms
- Have a customer-first mindset and positive attitude
- Enjoy working in a fast-paced, team-oriented environment
Preferred Qualifications:
- Previous experience in sales, customer service, or automotive is an asset
- Knowledge of vehicles or car financing is a bonus, but not required
- Valid driver’s license
What We Offer:
- Competitive hourly pay + performance bonuses
- Supportive, family-oriented workplace
- On-the-job training
- A chance to make a real impact in a growing dealership
- Flexible schedule options and Sundays off (Must be available Saturdays)
How to Apply:
Send your resume to glen@daveyautosales.com with the subject line: Customer Care Rep Application
Or drop it off in person at:
Davey Auto Sales – 99 Bloor street east Oshawa
Job Types: Full-time, Permanent
Pay: $60,000.00-$120,000.00 per year
Additional pay:
- Bonus pay
Benefits:
- On-site parking
Schedule:
- Monday to Friday
- Weekends as needed
Experience:
- Customer service: 1 year (required)
Work Location: In person
Customer Care Representative
Top Benefits
About the role
We're looking for a Customer Care Representative to join our dynamic team. This role is ideal for someone who loves working with people, is a strong communicator, and thrives on helping customers find the right vehicle. You'll be at the front lines of our sales process — responding to leads, following up with interested buyers, and supporting the sales team in delivering an exceptional customer experience.
Key Responsibilities:
- Respond to inbound leads (text, email, phone) with professionalism and urgency
- Follow up with customers throughout the buying process
- Assist in qualifying customers and suggesting vehicle options based on needs and budget
- Help organize test drives and coordinate appointments
- Support deal paperwork and help prepare customer deliveries
- Maintain accurate records in CRM
- Work closely with sales staff to ensure a smooth and enjoyable buying experience
You’ll Thrive in This Role If You:
- Have strong interpersonal and communication skills
- Are persuasive, but never pushy
- Are organized, reliable, and detail-oriented
- Are comfortable using technology, CRM systems, and messaging platforms
- Have a customer-first mindset and positive attitude
- Enjoy working in a fast-paced, team-oriented environment
Preferred Qualifications:
- Previous experience in sales, customer service, or automotive is an asset
- Knowledge of vehicles or car financing is a bonus, but not required
- Valid driver’s license
What We Offer:
- Competitive hourly pay + performance bonuses
- Supportive, family-oriented workplace
- On-the-job training
- A chance to make a real impact in a growing dealership
- Flexible schedule options and Sundays off (Must be available Saturdays)
How to Apply:
Send your resume to glen@daveyautosales.com with the subject line: Customer Care Rep Application
Or drop it off in person at:
Davey Auto Sales – 99 Bloor street east Oshawa
Job Types: Full-time, Permanent
Pay: $60,000.00-$120,000.00 per year
Additional pay:
- Bonus pay
Benefits:
- On-site parking
Schedule:
- Monday to Friday
- Weekends as needed
Experience:
- Customer service: 1 year (required)
Work Location: In person