Top Benefits
Comprehensive and competitive health and wellness program
Quality healthcare insurance
Wellness programs
About the role
Who you are
- The ideal candidate for this team is a strategic thinker, great storyteller, and loves working with peers and leaders to uncover insights and drive sophisticated solutions to tough problems
- Crafting, conducting, and socializing user research across a spectrum of methodologies is something this candidate excels at
- 8+ years of practical experience deploying qualitative and quantitative research methods throughout the product development lifecycle, from conceptualization to launch, in an applied user research setting
- M.A., M.S., or PhD in a human behavior related field, such as Anthropology, Psychology, Sociology, Cognitive Science, Statistics, Human Factors Engineering, Human-Computer Interaction, Information Science, Media Studies, or Computer Science
- Experience drawing from a variety of research fundamentals to successfully impact design and product decisions benefiting users and the business. Expert use of UX research tools
- Ability to assess and work through complex problems and ambiguous situations, and work with teams to ensure insights are clear, actionable and acted upon
- Exceptional communication and storytelling skills, experienced influencer, and advocate for user research
- Experience working in large organizations and collaborating across diverse cross-functional teams is preferred. Global research experience is a plus
What the job involves
- Human-centered insights and a deep understanding of people and cultures are essential to how we do our best work
- Our team of UX researchers guide design partners and cross-functional teams at ebay to discover, interpret, and act upon insights and opportunities in an inspiring way
- We contribute to all phases of product development, and influence product and business strategy while we're at it
- This researcher will work closely alongside partners from design, business, product management, engineering, and marketing globally to deliver high-impact user insights
- Help drive key features, products, or initiatives based on company priorities within the Seller Experience space
- Lead research towards advising on improvements to make and defining excellent customer experiences
- Partner and work closely with Design, Product, and Business leadership to drive the UX strategy for their area within Seller Experience through insights
- Employ storytelling techniques and workshops to communicate research insights and recommendations, and help teams turn insights into action
- Actively contribute to and learn from the always-growing UX Research practice at eBay
Benefits
- Comprehensive and competitive health and wellness program designed to meet your unique needs.
- We strive to provide programs that help support both mind and body, including quality healthcare insurance, wellness programs and preventative care.
- Stock Purchase Plans
- Retirement Savings and Pension Plans
- Stock Awards
- Life Insurance and Disability Benefits
- Credit Union Memberships
- Balancing work & life - eBay believes in providing you with the opportunity to be your best self in your professional and personal life. In addition to supporting flexible workstyles including hybrid and remote, eBay offers 4 weeks of paid sabbatical time for every 5 years of service
- Giving back to our community - We provide our employees around the globe with opportunities to have a positive impact on their local communities. Through the eBay Foundation, our company matches donations to eligible nonprofits up to $10,000 per employee per year. And our employee-led volunteer groups organize local giving and volunteering activities throughout the world
About eBay
Technology, Information and Internet
10,000+
At eBay, we create pathways to connect millions of sellers and buyers in more than 190 markets around the world. Our technology empowers our customers, providing everyone the opportunity to grow and thrive — no matter who they are or where they are in the world. And the ripple effect of our work creates waves of change for our customers, our company, our communities and our planet.
Top Benefits
Comprehensive and competitive health and wellness program
Quality healthcare insurance
Wellness programs
About the role
Who you are
- The ideal candidate for this team is a strategic thinker, great storyteller, and loves working with peers and leaders to uncover insights and drive sophisticated solutions to tough problems
- Crafting, conducting, and socializing user research across a spectrum of methodologies is something this candidate excels at
- 8+ years of practical experience deploying qualitative and quantitative research methods throughout the product development lifecycle, from conceptualization to launch, in an applied user research setting
- M.A., M.S., or PhD in a human behavior related field, such as Anthropology, Psychology, Sociology, Cognitive Science, Statistics, Human Factors Engineering, Human-Computer Interaction, Information Science, Media Studies, or Computer Science
- Experience drawing from a variety of research fundamentals to successfully impact design and product decisions benefiting users and the business. Expert use of UX research tools
- Ability to assess and work through complex problems and ambiguous situations, and work with teams to ensure insights are clear, actionable and acted upon
- Exceptional communication and storytelling skills, experienced influencer, and advocate for user research
- Experience working in large organizations and collaborating across diverse cross-functional teams is preferred. Global research experience is a plus
What the job involves
- Human-centered insights and a deep understanding of people and cultures are essential to how we do our best work
- Our team of UX researchers guide design partners and cross-functional teams at ebay to discover, interpret, and act upon insights and opportunities in an inspiring way
- We contribute to all phases of product development, and influence product and business strategy while we're at it
- This researcher will work closely alongside partners from design, business, product management, engineering, and marketing globally to deliver high-impact user insights
- Help drive key features, products, or initiatives based on company priorities within the Seller Experience space
- Lead research towards advising on improvements to make and defining excellent customer experiences
- Partner and work closely with Design, Product, and Business leadership to drive the UX strategy for their area within Seller Experience through insights
- Employ storytelling techniques and workshops to communicate research insights and recommendations, and help teams turn insights into action
- Actively contribute to and learn from the always-growing UX Research practice at eBay
Benefits
- Comprehensive and competitive health and wellness program designed to meet your unique needs.
- We strive to provide programs that help support both mind and body, including quality healthcare insurance, wellness programs and preventative care.
- Stock Purchase Plans
- Retirement Savings and Pension Plans
- Stock Awards
- Life Insurance and Disability Benefits
- Credit Union Memberships
- Balancing work & life - eBay believes in providing you with the opportunity to be your best self in your professional and personal life. In addition to supporting flexible workstyles including hybrid and remote, eBay offers 4 weeks of paid sabbatical time for every 5 years of service
- Giving back to our community - We provide our employees around the globe with opportunities to have a positive impact on their local communities. Through the eBay Foundation, our company matches donations to eligible nonprofits up to $10,000 per employee per year. And our employee-led volunteer groups organize local giving and volunteering activities throughout the world
About eBay
Technology, Information and Internet
10,000+
At eBay, we create pathways to connect millions of sellers and buyers in more than 190 markets around the world. Our technology empowers our customers, providing everyone the opportunity to grow and thrive — no matter who they are or where they are in the world. And the ripple effect of our work creates waves of change for our customers, our company, our communities and our planet.