Working hours: 37.5 hours per week, Monday to Friday

Duration: Contract

Location: Toronto

Job Ref: About The Role Ecclesiastical Insurance Canada, which is proudly part of Benefact Group, is looking for a Receptionist / Administrative Assistant to join our team in our downtown Toronto office.

Position overview: The Receptionist/Administrative Assistant will be on-site 5 days a week and is responsible for maintaining a professional, welcoming, and organized front office environment. This role supports the smooth operation of daily business activities by managing incoming calls and visitors, coordinating mail and courier services, maintaining office and kitchen supplies, and ensuring overall office cleanliness. The position also provides administrative and clerical support for meetings, events, and general office functions, contributing to an efficient and positive workplace experience.

Joining our rapidly expanding and innovative Group presents a fantastic opportunity to develop your career and become an integral part of an inclusive, purpose-led organisation.

Why join us? Be part of a collaborative, inclusive, ambitious culture committed to making a difference and working towards a more sustainable future. We offer fantastic career and development opportunities, with all of our profits going to charity and good causes.

What you'll be doing

• Professionally manage all incoming calls and warmly welcome guests, ensuring timely, courteous, and professional interactions at all times.
• Handle all incoming and outgoing mail and courier packages, including sorting, distributing, and preparing items for delivery.
• Maintain office and kitchen supplies including ordering, stocking, offloading of bulk snack orders from ordered boxes and purchasing of perishable food items like fresh fruits, milk etc.
• Ensure cleanliness and organization throughout the workspace, including keeping the kitchen area tidy and presentable (e.g., loading the dishwasher, refreshing counter amenities, light cleaning of appliances and counters).
• Coordinate and support internal events and meetings, including catering arrangements and room setup.
• Provide administrative support for documents, reports, invoices, and internal communications, along with other general office duties as needed.
• Coordinate with building management to address facility maintenance issues and ensure the overall upkeep of the office environment
• Support Ecclesiastical’s Corporate Social Responsibility (CSR) initiatives by assisting with donation drives, seasonal decorations, and internal communication

What you'll need to have

• Diploma, certificate, or training in Business Administration or Office Administration is preferred.
• Minimum of 3 years’ experience in a front desk or reception role or in a customer-facing office/facility management role within an office environment.
• Demonstrated experience in managing multiple priorities and pivoting to tasks that need immediate attention.
• Professional, courteous, and approachable demeanor with a strong customer service orientation.
• Excellent organizational and administrative abilities, with the capacity to manage multiple tasks efficiently.
• Strong interpersonal and communication skills, both verbal and written.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and comfortable using standard office equipment.
• Exceptional attention to detail and accuracy in all aspects of work.
• Demonstrated ability in coordinating tasks and providing outstanding service to internal and external stakeholders.
• Requires a high level of initiative and the ability to learn through hands-on experience with minimal formal instruction.
• Occasionally responsible for lifting boxes, snacks, and grocery deliveries

What makes you stand out

• Exceptional customer service skills
• Positive and approachable attitude
• Consistently professional demeanor

What we offer

• A market-competitive salary - let's discuss it
• Engagement activities, including regular lunch and learns
• Fresh Fruit and Snacks!
• Participating in company volunteer and giving initiatives

About Us Ecclesiastical Insurance is a unique specialist insurance company that is deeply committed to protecting the needs of organizations that enrich the lives of others and to supporting initiatives that help improve the lives of those in need.

We insure some of Canada’s most historic and culturally significant places, as well as the arts, retirement living, education, charities, and faith organizations.

Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and have been the 3rd largest UK corporate donor over a decade*, having given away £250 million since 2014. We have ambitious plans to become the UK’s number one corporate donor, with strategic objectives in place to double the Group’s size.

We believe it’s essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better.

At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone. If you need any additional support during the recruitment process, then please let us know.

• Directory of Social Change’s UK Guides to Company Giving 2017-26