Contract Inside Sales Representative
Top Benefits
About the role
Job Description Who We Are: At Arterra Wines Canada, we aim to inspire the simple joys of life, and we come to work every day with a shared passion to build wine brands people love. As a pioneer in the Canadian wine industry with 150 years of experience, our success is driven by our people. We work together with integrity and pride, striving to reach our fullest potential every day, and we’re looking for people who do the same.
We are undergoing a pivotal transformation, actively in search of dynamic individuals poised to make a substantial impact within our ever-evolving organization. Are you someone who embraces change and excels in diverse roles that span across various functions? If so, we look forward to hearing from you!
Key Responsibilities
- Conduct sales calls and digital outreach to engage with current and prospective customers. Build business through cold calls with the objective of onboarding these prospects. Keep existing customers informed about new products or promotions, and upsell or suggest alternatives - 70%
- Ensure all customer sales calls are made with courtesy and respect, ensuring customers receive exceptional and consistent service. Manage customer inquiries, complaints, and requests in a timely manner, reaching out to the appropriate person if they need additional information - 10%
- Collaborate with Account Managers/Marketing to inform customers of new products and marketing updates - 10%
- General administrative duties including maintaining customer records, filing, administration - 10%
- This will be a 6 month contract
Qualifications
- High School Diploma
- 1-2 years’ experience in an office environment including Customer Service or Outbound Sales
- Consultative selling skills
- Ability to use Excel
- Cold calling and achieving sales targets
Preferred
- College education preferred
- 3-5 years’ experience in Inside Sales or Customer Service preferred
- Proficient use of Excel, PowerPoint and Salesforce.com is preferred.
What We Offer
- Hybrid work model, allowing employees to balance remote and in-office work.
- Competitive Salary
- A chance to explore and learn more about the Wine industry.
COMPENSATION: $22.00-$28.00/hr
We are committed to establishing a qualified workforce that reflects the diverse population it serves and we encourage applications from all qualified individuals. We are also committed to preventing and removing barriers to employment for people with disabilities, and we invite you to inform us should you have any accessibility or accommodation needs.
About Arterra Wines Canada
As the country’s leading producer and marketer of award-winning, globally recognized Canadian and imported wines, our core purpose is what drives why we do what we do: we believe creating wine is a shared passion. Enjoying wine, a shared pleasure.
WHERE WE ARE TODAY
Our mission is simple – to build brands people love. In fact, seven of the top 20 brands in Canada are proudly part of the Arterra Wines Canada family: Jackson-Triggs, Inniskillin, Sawmill Creek, Wallaroo Trail, Woodbridge by Robert Mondavi, Ruffino and Kim Crawford.
We have more than 140 years of experience in the Canadian wine industry, with five estate wineries across the country and over 1,700 acres of premium vineyards. We have our pulse on viticulture and its latest innovations and most importantly, an understanding of what Canadian consumers are looking for in a bottle of wine.
En tant que premier producteur et distributeur de vins canadiens et importés primés et reconnus dans le monde entier, notre objectif principal est ce qui nous pousse à faire ce que nous faisons : nous pensons que la création de vin est une passion partagée. Apprécier le vin, un plaisir partagé.
OÙ NOUS EN SOMMES AUJOURD'HUI
Notre mission est simple : créer des marques que les gens aiment. En fait, sept des 20 marques les plus importantes au Canada font fièrement partie de la famille Arterra Wines Canada : Jackson-Triggs, Inniskillin, Sawmill Creek, Wallaroo Trail, Woodbridge by Robert Mondavi, Ruffino et Kim Crawford.
Nous avons plus de 140 ans d'expérience dans l'industrie vinicole canadienne, avec cinq domaines viticoles à travers le pays et plus de 1 700 acres de vignobles de première qualité. Nous connaissons la viticulture et ses dernières innovations et, surtout, nous savons ce que les consommateurs canadiens recherchent dans une bouteille de vin.
Contract Inside Sales Representative
Top Benefits
About the role
Job Description Who We Are: At Arterra Wines Canada, we aim to inspire the simple joys of life, and we come to work every day with a shared passion to build wine brands people love. As a pioneer in the Canadian wine industry with 150 years of experience, our success is driven by our people. We work together with integrity and pride, striving to reach our fullest potential every day, and we’re looking for people who do the same.
We are undergoing a pivotal transformation, actively in search of dynamic individuals poised to make a substantial impact within our ever-evolving organization. Are you someone who embraces change and excels in diverse roles that span across various functions? If so, we look forward to hearing from you!
Key Responsibilities
- Conduct sales calls and digital outreach to engage with current and prospective customers. Build business through cold calls with the objective of onboarding these prospects. Keep existing customers informed about new products or promotions, and upsell or suggest alternatives - 70%
- Ensure all customer sales calls are made with courtesy and respect, ensuring customers receive exceptional and consistent service. Manage customer inquiries, complaints, and requests in a timely manner, reaching out to the appropriate person if they need additional information - 10%
- Collaborate with Account Managers/Marketing to inform customers of new products and marketing updates - 10%
- General administrative duties including maintaining customer records, filing, administration - 10%
- This will be a 6 month contract
Qualifications
- High School Diploma
- 1-2 years’ experience in an office environment including Customer Service or Outbound Sales
- Consultative selling skills
- Ability to use Excel
- Cold calling and achieving sales targets
Preferred
- College education preferred
- 3-5 years’ experience in Inside Sales or Customer Service preferred
- Proficient use of Excel, PowerPoint and Salesforce.com is preferred.
What We Offer
- Hybrid work model, allowing employees to balance remote and in-office work.
- Competitive Salary
- A chance to explore and learn more about the Wine industry.
COMPENSATION: $22.00-$28.00/hr
We are committed to establishing a qualified workforce that reflects the diverse population it serves and we encourage applications from all qualified individuals. We are also committed to preventing and removing barriers to employment for people with disabilities, and we invite you to inform us should you have any accessibility or accommodation needs.
About Arterra Wines Canada
As the country’s leading producer and marketer of award-winning, globally recognized Canadian and imported wines, our core purpose is what drives why we do what we do: we believe creating wine is a shared passion. Enjoying wine, a shared pleasure.
WHERE WE ARE TODAY
Our mission is simple – to build brands people love. In fact, seven of the top 20 brands in Canada are proudly part of the Arterra Wines Canada family: Jackson-Triggs, Inniskillin, Sawmill Creek, Wallaroo Trail, Woodbridge by Robert Mondavi, Ruffino and Kim Crawford.
We have more than 140 years of experience in the Canadian wine industry, with five estate wineries across the country and over 1,700 acres of premium vineyards. We have our pulse on viticulture and its latest innovations and most importantly, an understanding of what Canadian consumers are looking for in a bottle of wine.
En tant que premier producteur et distributeur de vins canadiens et importés primés et reconnus dans le monde entier, notre objectif principal est ce qui nous pousse à faire ce que nous faisons : nous pensons que la création de vin est une passion partagée. Apprécier le vin, un plaisir partagé.
OÙ NOUS EN SOMMES AUJOURD'HUI
Notre mission est simple : créer des marques que les gens aiment. En fait, sept des 20 marques les plus importantes au Canada font fièrement partie de la famille Arterra Wines Canada : Jackson-Triggs, Inniskillin, Sawmill Creek, Wallaroo Trail, Woodbridge by Robert Mondavi, Ruffino et Kim Crawford.
Nous avons plus de 140 ans d'expérience dans l'industrie vinicole canadienne, avec cinq domaines viticoles à travers le pays et plus de 1 700 acres de vignobles de première qualité. Nous connaissons la viticulture et ses dernières innovations et, surtout, nous savons ce que les consommateurs canadiens recherchent dans une bouteille de vin.