BETTER MOBILITY FOR LIFE Savaria is a global leader in accessibility and patient care products, designing and building wheelchair lifts, stairlifts, elevators for home and commercial applications, medical beds, therapeutic surfaces, ceiling track lifts and patient slings. Savaria employs 2,500 valued associates globally and has 11+ manufacturing facilities to reach markets in North America, Europe, Australia, and Asia.

Position Summary As a Product Champion at Savaria, you will play a key role in ensuring product quality, managing lifecycle improvements, and driving collaboration between R&D, production, sales, customer service, and technical support. You will be the go-to expert for a designated set of products and act as a liaison across internal teams to champion continuous improvement, manage custom orders, and support product launches across Savaria’s suite of accessibility and mobility solutions.

Responsibilities

• Serve as the primary point of contact for product-related quality issues; identify trends and coordinate root cause analysis and corrective actions
• Track, log, and manage product improvements and field issues using Smartsheet or other internal tools
• Collaborate with R&D to support and oversee product launches from concept to market
• Liaise with various operations across all Savaria-owned facilities to align on quality control and inventory optimization
• Recommend design and process enhancements based on internal performance data and customer feedback
• Manage and review custom order requests to ensure feasibility and compliance with product standards
• Work closely with Sales, Engineering, Technical Support, Production, and Customer Service to ensure consistent product performance and satisfaction
• Maintain up-to-date knowledge of product specifications, improvements, and field applications
• Contribute to the Engineering Change Order (ECO) process when applicable
• Work directly with shopfloor staff to identify root causes of production issues and implement corrective actions; provide on-the-job training as needed
• Support design reviews and product development using CAD tools such as SolidWorks and AutoCAD
• Create, validate, and maintain Bills of Materials (BOMs) to ensure product accuracy and alignment with production capabilities, particularly in terms of proper allocation and consumption

Mindset, Skills & Education

• Energetic, eager, tenacious!
• Post-secondary education in Engineering, Product Management, or related technical discipline
• Passionate about product quality and customer experience
• Strong interpersonal and cross-functional communication skills
• Experience in product lifecycle management, preferably in manufacturing or accessibility products
• Proactive problem-solver with a continuous improvement mindset
• Proficient in tools such as Smartsheet, Excel, and ERP systems (SAP, D365, etc.)
• Hands-on experience with CAD tools, including SolidWorks and AutoCAD
• 3+ years of experience in product management, engineering support, or quality assurance

This is an excellent opportunity for an ambitious, career-oriented individual desirous of being part of a large, evolving, and successful global organization with the ability to impact future success. This role is a chance to shape your career and the future of Savaria! Join us!