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Senior Program Leader - Tenant Engagement

Toronto, Ontario
CA$17/hour
Senior Level
full_time

About the role

Job #:

9730 Division Operations Vacancy Type Seasonal/Casual Affiliation Union: CUPE 79 Contract Length Until November 28, 2025 Grade REC05

of Vacancies:

18 Salary/Hourly Range 17.70 Hiring Range/wage Work Details (Days/hours):

up to 15 hours per week, need to be available Monday to Friday, with some evening and weekend work. Posted Date 7/9/25 Existing Or New Existing Deadline To Apply 7/23/25 Make a difference We are currently searching for dedicated and passionate individuals to join our family at Toronto Community Housing! As a Senior Program Leader, you’ll utilize your expertise and knowledge to contribute to the ongoing efforts of Toronto Community Housing to improve the neighborhoods and lives of residents of Toronto.

As a Senior Program Leader, you will provide support to the engagement teams in organizing community meetings, focus groups, surveys, community consultation, documentation and data collection, community outreach, and tenant engagement activities.

Candidates are expected to work Monday to Friday between 10:00am and 6:00pm, up to 15 hours a week (Work start and end times may differ based off work needs).

What You’ll Do

  • In conjunction with the Program Coordinator, you will identify resident’s needs for cultural, educational, recreational and social activities
  • Support the development and implementation of a variety of social and recreational activities meeting the needs of the community
  • Promote all TCHC lead programs and activities on an ongoing basis
  • Evaluate programs on an ongoing basis in conjunction with on-site staff
  • Responsible for community space during program hours, inclusive of reporting deficiencies to manager and securing space once program is complete
  • Ensure the recreation program operates safely
  • Liaise (if applicable) with front-line staff assigned to the portfolio to ensure cooperative programming
  • Supervise and provide ongoing support and direction to all on-site program staff
  • Conduct ongoing inventory and inform the Program Lead of supplies needed during the program
  • Participate in staff meetings, local and city wide events as directed by the manager
  • Maintain a co-operative relationship with other program and agencies within the community
  • Wear the official TCHC staff uniform and name tag while on duty
  • Ensure that final program report is completed at the end of the program and that all forms and supplies are handed in
  • Other duties as assigned

What You’ll Need

  • Demonstrated knowledge, experience and/or academic background in working in a community based setting
  • Experience with program planning, implementation, and evaluation of community based programs
  • Demonstrated experience in community outreach
  • Proven administrative skills
  • Proven organizational, communication and interpersonal skills
  • Experience in organizing, promoting and/or facilitation of special events
  • First Aid qualifications (minimum of Emergency First Aid) is an asset, or must be willing to obtain certificate prior to commencement of work assignment

PLEASE NOTE

  • In order to be eligible as a Senior Program Leader applicants need to be at least 18 years or above. Applicants 18 years of age and over, must present a valid and suitable Police Reference Check (Vulnerable Sector Screening) prior to commencing employment.

What’s Next Once you apply, we’ll review your resume and cover letter to determine if your skills and experience match the qualifications for the role. Only qualified candidates will be contacted to move forward in the hiring process. If you are contacted, the process will include one or more interviews and/or assessments and reference checks.

Candidates for unionized positions must score a minimum of 70% to pass any interview or assessment and be considered for the next stage of the recruitment process. Successful candidates will be determined based on score and where applicable, union seniority. Note: not all candidates who score 70% or higher will automatically proceed to the next stage of the recruitment process as this will be dependent on the number of candidates and number of available roles.

About Toronto Community Housing

Government Administration
1001-5000

Toronto Community Housing is Canada’s largest social housing provider and a key part of our city’s infrastructure. We provide homes for nearly 41,000 households with low and moderate incomes across the city. We continue to work with many partners and create new partnerships to help build vibrant communities and a better city for all. Read the latest news at www.torontohousing.ca or follow us on Twitter (@TOHousing), Facebook (TorontoCommunityHousing), and Instagram (torontohousing).