Jobs.ca
Jobs.ca
Language
Sphinx Orthodontics logo

Online Chat Assistant - Full Time

Edmonton, AB
$15 - $45/hour
Mid Level
Full-time

Top Benefits

Dental care
On-site parking
Paid time off

About the role

Job Summary
We are seeking a motivated and detail-oriented Assistant to join our dynamic team. The ideal candidate will play a crucial role in supporting daily operations, enhancing customer experiences, and contributing to the overall success of our organization. This position requires strong communication skills, a customer service mindset, and the ability to analyze information effectively. Bilingual candidates, particularly those fluent in English and Spanish, are highly encouraged to apply.

Duties

  • Provide exceptional customer service by addressing inquiries and resolving issues promptly.
  • Assist in data entry tasks, ensuring accuracy and attention to detail.
  • Communicate effectively with team members and clients to facilitate smooth operations.
  • Support sales efforts through upselling techniques and maintaining positive client relationships.
  • Handle phone calls with professionalism, demonstrating excellent phone etiquette.
  • Analyze customer feedback and data to identify trends and areas for improvement.
  • Collaborate with various departments to ensure efficient workflow and project completion.

Requirements

  • Strong communication skills in English; proficiency in Spanish is a plus.
  • Experience in customer service or sales roles preferred.
  • Ability to analyze data and generate insights for decision-making.
  • Proficient in data entry with a keen eye for detail.
  • Demonstrated ability to upsell products or services effectively.
  • Excellent phone etiquette and interpersonal skills.
  • A proactive approach to problem-solving and multitasking in a fast-paced environment.

Join us as an Assistant where your contributions will make a significant impact on our team's success!

Job Type: Full-time

Pay: $15.00-$45.82 per hour

Benefits:

  • Dental care
  • On-site parking
  • Paid time off

Flexible language requirement:

  • French not required

Schedule:

  • Monday to Friday

Work Location: On the road

About Sphinx Orthodontics

Medical Practices

At Sphinx Orthodontics, getting braces is easy because you now have a conveniently located orthodontist and an Invisalign specialist. Tarek El-Bialy, BDS, PhD, is a certified orthodontist with extra training and experience in Invisalign (orthodontics without braces).

Dr. El-Bialy can help you achieve a straight, beautiful smile – even if you have been told that you are not a candidate for Invisalign invisible braces. (419)

The most obvious reason to choose Sphinx Orthodontics is our convenient location here in central Edmonton, close to where you work. You can get in, get out and get back to work in minutes. But a great smile needs more than convenience. It needs an orthodontist with over 25 years of experience and one who has successfully straightened all kinds of smiles – even the most complicated ones.

If you have any questions about the services provided, please ask Dr. El-Bialy or a member of his staff. We offer orthodontist braces for teeth problems, including overbite, underbite, gap teeth and buck teeth.