Job Description

We are currently recruiting for a Senior Liability Adjuster to join our team in Canada. The position location is flexible, and we can offer in-office, hybrid or fully remote working arrangements.

The successful candidate investigates, evaluates, negotiates, and settles claims by telephone, correspondence and when required through mediation (virtual or in person) and correspondence. Settling losses within delegated authority or reporting to clients while also directing field adjusters, experts and legal council on a task basis.

This role requires frequent interactions in English and requires reading and preparing documents in English on a frequent basis.

Responsibilities

• Investigation, collection, and analysis of claims information
• Accurate recording, reporting and presentation of files
• Evaluates coverage, liability and quantum
• Maintenance of accurate billing, and time and expense records
• Negotiates, settles, and finalizes claims
• Work with manager to maintain client relations

Qualifications

• At least 6 years of technical claims handling experience in an insurance claims environment, knowledge of injury and liability experience is required
• Litigation experience would be an asset
• Post Secondary education in an insurance related field will be considered an asset
• Experience is multiline claims, complex claim handling, legal proceedings and litigation management
• CIP designation or working towards CIP designation is required
• Independent Adjuster Licensed with ability to maintain a full adjusting license in your home province. Multiple provincial licenses is preferred.
• Strong computer and reporting skills including Office 365 and Windows 10
• A team player with outstanding customer service skills
• Excellent verbal and written communication skills
• Strong analytical and mathematical ability
• Able to manage multiple priorities
• Strong PC skills including application based skills
• Complete continuing education courses as required by Crawford and Company, province, or professional trade association

About Us - Why Crawford?

Because a claim is more than a number — it’s a person, a child, a friend. It’s anyone who looks to Crawford on their worst days. And by helping to restore their lives, we are helping to restore our community – one claim at a time.

At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Our industry-leading team pioneers new solutions for the industries and customers we serve. We’re looking for the next generation of leaders to take this journey with us.

We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in purpose, vision and values. Learn more at www.crawco.com