The Canadian Air Transport Security Authority (CATSA) has (1) one exciting indeterminate opportunity within theOperations branch at the CATSA HQ.

This position represents an opportunity for career-driven individuals seeking a position within an organization that inspires growth and promotes excellence to make a difference and contribute to CATSA’s unique culture as it strives to excel in air transport security.

Why is CATSA a great fit for you?

CATSA is world leader in aviation security and screening with a mandate to protect the public. A Crown corporation, it features a mix of public service and private sector diverse backgrounds in which is reflective of the varied background of its employees. CATSA encourages innovation and creativity and offers a healthy and diverse workplace where employees work in an environment where they can be their true selves and feel energized and proud.

If you are a motivated professional seeking a position within a multifunctional and collaborative environment and you are looking for the next great adventure, CATSA is the place for you!

Summary of responsibilities:

The Senior Advisor, Training and Performance Evaluation is responsible for the effectiveness and continuous improvement of CATSA training programs through training evaluations, the development and ongoing monitoring of training performance metrics, as well as all reporting from CATSA’s learning systems (CATSA User Portal (CUP), Learning Management System (LMS) and X-ray Tutor (XRT). The Senior Advisor, Training and Performance Evaluation performs all other duties and responsibilities related to the position as required.

What you need to succeed
To qualify for the position, you must have:

• Graduation from a recognized college or university with a specialization in Statistics, Economics, Business Administration, Mathematics, Education, or another speciality relevant to the duties of the position, or relevant working experience.
• A minimum of six (6) years of experience leading large training evaluation programs.
• Three (3) to five (5) years developing multi-year evaluation plans, performing evaluations, ensuring evaluation objectives are adequately addressed.
• 3-5 years working on projects and ensuring milestones are met on a timely basis, and ensuring project costs are within an approved budget.
• Experience working with various training evaluation models such as Kirkpatrick, ROI and Brinkerhoff’s Success Case Method and the ability to identify and recommend the appropriate model for each project.
• Ability to collect reliable, valid and accurate information in an objective way.
• Strong understanding of training development and adult learning principles.
• Ability to work independently for extended periods of time and balance time between several projects simultaneously while still achieving milestones and meeting deadlines.
• Ability to articulate relevant subject matter in a clear and concise way; pose basic questions and contribute information appropriately in formal settings; and use critical thinking to formulate findings and recommendations based on the results of both qualitative and quantitative data.

This position is best suited to individuals with the following skills and abilities:

• Strong communication skills, both oral and written in both official languages.
• Ability to interpret and synthesize complex data and information and offer insightful solutions.
• Ability to integrate diverse information from varied sources into compelling graphics and reports.
• Ability to synthesize and interpret complex concepts, and clearly communicate results to non-technical and business audiences both verbally and in writing.
• Superior analytical and problem-solving skills.
• Strong focus on detail and quality.
• Ability to effectively impact and influence others.
• Ability to operate effectively in evolving and sometimes ambiguous situations.
• Ability to remain calm, focused and productive in high stress situations.
• Ability to organize, plan, problem-solve and multitask.
• Ability to work with others in a team environment.
• Ability to resolve conflicts and manage adversity.
• Ability to work effectively under pressure/time constraints.

Valuable skills include:

• Knowledge of data analysis software, such as R, Statistical Package for the Social Sciences (SPSS), or Statistical Analysis System (SAS)
• Knowledge of relational databases, and Relational Database Management Systems (RDMSs), for example Microsoft SQL Server Management Studio, and corresponding reporting tools, such as SQL Server Reporting Services (SSRS), Power BI Report Builder, and Power BI Desktop.
• Knowledge of Structured Query Language (SQL).
• Experience with questionnaire design and ability to develop evaluation instruments that will support the evaluation’s objectives.
• Knowledge of the ADDIE (Analysis, Design, Development, Implementation, Evaluation) model.
• Knowledge of recognized continuous improvement methodologies such as Lean/Six Sigma, DMAIC or PDCA.
• Understand business needs and oversee translation into application and operational requirements.
• Ability to identify risk and suggest changes.
• Understanding of auditing principles and the ability to produce an audit program.
• Knowledge of the theories and principles of quality assurance and monitoring.
• Experience guiding and directing more junior staff in data collection, reporting, and ensuring the data analysis addresses evaluation issues.
• Airport operational experience including liaising, developing collaborative working relations and establishing external communication links within the training evaluation community.
• Knowledge of CATSA’s priorities and mandate, as well as legislation impacting CATSA activities.

Specific work requirements

• Ability to work overtime as required;
• Ability to travel as required
• Language Profile: English essential;
• Ability to obtain and maintain a Secret security clearance; and
• Be a Canadian citizen or permanent resident.

How to apply:

If you feel you are the ideal candidate for this position, please submit your application before July 9, 2025 by 11:59pm EST.

Additional information:

• Please note that candidates that meet all the position requirements, including the language profile, will be given first consideration however, we invite all interested candidates to submit their applications;
• While we appreciate all the candidates’ interest, only those being considered in the process will be contacted;
• CATSA will use this opportunity to establish a candidate pool that may be used to staff permanent or fixed-term positions with similar responsibilities and qualifications;
• #HP

Our commitment to Diversity, Equity and Inclusion

As an employer committed to a fostering a diverse and inclusive workforce that reflects the public we serve, we encourage candidates in designated groups - women, visible minorities, Aboriginal persons and persons with disabilities - to apply and self-declare by answering the questions on the online application form.

CATSA is committed to fostering an inclusive recruitment process and work environment. Accommodations are available at every stage of the hiring process and may include pre-interview information, modified interview formats, accessible settings, adaptive technologies, additional time, and more. These measures are designed to remove barriers and ensure a fair assessment, allowing candidates to fully demonstrate their skills and qualifications.

Candidates who require accommodations that prevent them from applying online should communicate via HumanResources-RessourcesHumaines@catsa.gc.ca or 1-833-339-1021 (TTY) prior to the closing date.

Taleo ID:

2345

Language Requirements:

English Essential

Job category:

Operations

Hiring Pay Range:

$89,056 - $111,320

Staffing Method:

Indeterminate Vacancy

of openings:

1

Position reports to:

Ottawa - Head Office

Posting Date:

25/06/2025

Working Location:

Ottawa

Application Deadline:

09/07/2025

Working Location Category:

Hybrid