Exciting Full Time Opportunity with Suburban Motors

Lincoln Concierge

Lincoln Concierge is a hybrid role of providing world class service to our Lincoln owners through personal contact and connection and working with a team in a traditional auto sales/service environment. The individual that is most likely to find success in this role will have a high level of interpersonal skills be highly organized and have excellent communication skills

Principal Duties:

• Pick up delivery of vehicles for all Lincoln and other applicable vehicles
• Interact with owners in a professional and respectful manner
• Follow up with Lincoln owners to ensure services have been provided
• Interact with Lincoln owners to maximize survey results
• Track all Lincoln loaner use for billing purposes
• Ensure all loaners are appropriately checked in and out.
• Daily inventory of loaners, lot and tags
• Identify aged parked vehicles.

Full job description available at request

We are proud to offer:

• Ongoing training and growth opportunities;
• Potential for advancement throughout our organization;
• Top industry remuneration;
• Benefit plan offering medical, dental, life insurance and pension (benefits commence after completion of a waiting period).

Position Requirements (minimum experience):

• Automotive Customer Service experience preferred;
• Intermediate computer skills required;
• Excellent phone manner required;
• Valid class 5 Driver’s License with contravention free driving abstract
• Comfortable driving customer and company vehicles daily and in all weather conditions
• High School Diploma or equivalent required.

It is our goal to bring aboard people with a passion for the industry, strong work ethic, high integrity, and a desire to grow with us!