Accounts Receivable & Collections Supervisor
Top Benefits
About the role
Accounts Receivable & Collections Supervisor
Confidential Company (Construction)
Location: Calgary, AB
This opportunity is with a confidential company . Company name and details will be disclosed to shortlisted candidates during the interview process.
About the Opportunity:
We’re currently seeking an Accounts Receivable & Collections Supervisor to join our Calgary-based team. This is a key role reporting to the Controller, responsible for managing overdue accounts and supporting the monthly and quarterly reporting of customer account ageing. You'll collaborate across departments in Canada and the U.S., balancing firm collection practices with strong client relationship management. The position addresses tight deadlines and a multitude of accounts receivable collection and reporting activities.
The Ideal candidate is detail and process-oriented and requires someone who is strong administratively with excellent communication skills.
Who You Are:
You’re an experienced AR professional who brings a proactive, process-driven approach to collections. You combine sharp business acumen with excellent administrative and communication skills, ensuring clients are managed professionally while maintaining strong internal controls.
You thrive in a fast-paced environment and are confident interacting with clients, colleagues, and leadership. You’re known for being organized, decisive, and solutions-focused.
Duties & Responsibilities :
- Regularly review accounts and accounts receivable reports to identify new accounts requiring collection and to ensure that clients have fulfilled payment commitments
- Work with multiple locations across Canada and the US to collect outstanding accounts receivable and customer credit limits
- Collect overdue customer AR balances by applying collection best practices
- Report to the Controller and Managers throughout the organization on at-risk accounts requiring legal action, repossession, and bad debt write-off
- Provide a balance between quality customer care and collection techniques during all calls
- Lead weekly AR collection meetings to advise the business units regarding approaches to account collection as well as status of accounts including short payments, NSF cheques, changes to the account status and other customer issues and follow-up to resolution in a timely manner
- Manage cash applications direct report
- Recommend courses of action on old customer accounts
- When necessary assist management with process for getting assets back and sending account to collections
- Working with collection agencies and legal when required
- Update, review and maintain the bad debts in Accounts Receivable
- Work with the legal team regarding liens and bankruptcy filings
- Processing small balance write-offs, account adjustments, and account reconciliations, as well as resolving disputes, discrepancies and short payments
- Prepare weekly & monthly AR reports as assigned and take part in regularly scheduled working capital management meetings
- Meet or exceed set collection and bad debt targets and reduce delinquency rates for assigned accounts, as outlined in corporate guidelines
Qualifications :
- Accounting Diploma or Bachelor of Accounting considered an asset
- Minimum of 5 years of AR collection with preference to candidates with US experience
- Sound understanding of the principles used by businesses to manage their working capital, including key performance indicators such as DSO and DPO
- Good understanding of invoices, collections and other duties related to accounts receivable and collections including knowledge of International Financial Reporting Standards (IFRS), best practice credit procedures and the Customer Credit Agreement Act (CCAA)
- Excellent analytical skills and takes initiatives to solve problems;
- Post-secondary education preferred and has helped you grow in your roles
- Experience with SAP Business One an asset;
- Intermediate Microsoft Excel, PowerPoint and Word skills required
- Ability to work independently and as part of a team
- Excellent written and oral communication skills required
Why Join Us?
- Competitive Base Pay and Benefits
- Impactful work
- Career growth & talent development
- Be part of a collaborative team that values professionalism, innovation, and continuous improvement.
Accounts Receivable & Collections Supervisor
Top Benefits
About the role
Accounts Receivable & Collections Supervisor
Confidential Company (Construction)
Location: Calgary, AB
This opportunity is with a confidential company . Company name and details will be disclosed to shortlisted candidates during the interview process.
About the Opportunity:
We’re currently seeking an Accounts Receivable & Collections Supervisor to join our Calgary-based team. This is a key role reporting to the Controller, responsible for managing overdue accounts and supporting the monthly and quarterly reporting of customer account ageing. You'll collaborate across departments in Canada and the U.S., balancing firm collection practices with strong client relationship management. The position addresses tight deadlines and a multitude of accounts receivable collection and reporting activities.
The Ideal candidate is detail and process-oriented and requires someone who is strong administratively with excellent communication skills.
Who You Are:
You’re an experienced AR professional who brings a proactive, process-driven approach to collections. You combine sharp business acumen with excellent administrative and communication skills, ensuring clients are managed professionally while maintaining strong internal controls.
You thrive in a fast-paced environment and are confident interacting with clients, colleagues, and leadership. You’re known for being organized, decisive, and solutions-focused.
Duties & Responsibilities :
- Regularly review accounts and accounts receivable reports to identify new accounts requiring collection and to ensure that clients have fulfilled payment commitments
- Work with multiple locations across Canada and the US to collect outstanding accounts receivable and customer credit limits
- Collect overdue customer AR balances by applying collection best practices
- Report to the Controller and Managers throughout the organization on at-risk accounts requiring legal action, repossession, and bad debt write-off
- Provide a balance between quality customer care and collection techniques during all calls
- Lead weekly AR collection meetings to advise the business units regarding approaches to account collection as well as status of accounts including short payments, NSF cheques, changes to the account status and other customer issues and follow-up to resolution in a timely manner
- Manage cash applications direct report
- Recommend courses of action on old customer accounts
- When necessary assist management with process for getting assets back and sending account to collections
- Working with collection agencies and legal when required
- Update, review and maintain the bad debts in Accounts Receivable
- Work with the legal team regarding liens and bankruptcy filings
- Processing small balance write-offs, account adjustments, and account reconciliations, as well as resolving disputes, discrepancies and short payments
- Prepare weekly & monthly AR reports as assigned and take part in regularly scheduled working capital management meetings
- Meet or exceed set collection and bad debt targets and reduce delinquency rates for assigned accounts, as outlined in corporate guidelines
Qualifications :
- Accounting Diploma or Bachelor of Accounting considered an asset
- Minimum of 5 years of AR collection with preference to candidates with US experience
- Sound understanding of the principles used by businesses to manage their working capital, including key performance indicators such as DSO and DPO
- Good understanding of invoices, collections and other duties related to accounts receivable and collections including knowledge of International Financial Reporting Standards (IFRS), best practice credit procedures and the Customer Credit Agreement Act (CCAA)
- Excellent analytical skills and takes initiatives to solve problems;
- Post-secondary education preferred and has helped you grow in your roles
- Experience with SAP Business One an asset;
- Intermediate Microsoft Excel, PowerPoint and Word skills required
- Ability to work independently and as part of a team
- Excellent written and oral communication skills required
Why Join Us?
- Competitive Base Pay and Benefits
- Impactful work
- Career growth & talent development
- Be part of a collaborative team that values professionalism, innovation, and continuous improvement.