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The Salvation Army in Canada logo

Frontline Worker Gladstone

Ottawa, Ontario
CA$2,025 - CA$2,531/hour
Mid Level
full_time

Top Benefits

Salary of $20.96/HR plus overnight premium
Target hiring range of $20.25 to $25.31 with a maximum of $30.37
Reasonable accommodation upon request

About the role

Who We Are For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description Position Purpose summary: To provide Recovery informed intervention support services and guidance to the Gladstone House clients within the context of the overall operations, including maintaining a safe environment for clients and the facility and its residents.

Accountabilities Client Services

  • Maintains records as required (e.g. incident reports, log notes, and case notes)
  • When required, gathers information to further assess client, needs aligned with individual support plans
  • When required, assist clients in creating IPP goal plans; monitor progress and aid clients in working towards set goals in order to live an autonomous lifestyle
  • Follow established procedures in referring clients to appropriate Salvation Army and Community resources; advocate on behalf of clients to other Salvation Army and community resources
  • Ensure appropriate information is communicated to residents
  • Ensure residency guidelines are adhered to
  • Monitor to ensure clients are participating in all house requirements, follow up with the client and provide feedback to House Supervisor when necessary
  • Implement consequence for inappropriate behavior of clients in accordance with established policies, procedures and guidelines
  • Administer urine screens when necessary
  • Refer clients to House Supervisor for interviews regarding serious behavioral issues and consequences
  • Attend staff meetings prepared to offer information regarding clients and services issues
  • Complete rounds, security checks and duties as indicated by Shift Statement of Duties
  • Facilitates weekly checking and updating of resident medication

SALARY FOR POSITION IS $ $20.96/HR PLUS OVERNIGHT PREMIUM HOURS OF WORK MONDAY TO FRIDAY 11:30 PM TO 8 AM Working Conditions

  • May deal with angry and abusive clients
  • May encounter verbal abuse
  • May be required to deal with client overdose and other medical situations
  • May be required to lift approx. 50 lbs.
  • Work location is a work alone residential overnight environment
  • This shift requires the incumbent remain at all times

The above responsibilities must be discharged in accordance with The Salvation Army’s Mission Statement, in a professional manner, exemplifying Christian standards of conduct. Education, Qualifications And Certifications

  • Relevant post-secondary education in Social Services or related field
  • 1-3 years relevant work experience in residential settings

Experience And Skilled Knowledge Requirements

  • Experience working with a marginalized population and issues connected to addiction and mental health

Skills And Capabilities (examples Provided Below)

  • Ability to self-motivate and work with minimal supervision
  • Effective oral and written communication skills
  • Effective interpersonal skills
  • Basic computer skills
  • Training in non-violent crisis intervention, ASIST, First Aid and CPR is an asset
  • Bilingualism (English and French) is an asset
  • Must supply a current Clear Police Reference Check for Vulnerable Sector

Compensation The target hiring range for this position is $20.25 to $25.31 with a maximum of $30.37.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you.

About The Salvation Army in Canada

Non-profit Organizations
5001-10,000

The Salvation Army is an international Christian organization that began its work in Canada in 1882 and has grown to become the largest non-governmental direct provider of social services in the country. The Salvation Army gives hope and support to vulnerable people today and every day in 400 communities across Canada and more than 120 countries around the world. The Salvation Army offers practical assistance for children and families, often tending to the basic necessities of life, provides shelter for homeless people and rehabilitation for people who have lost control of their lives to an addiction.