Bilingual Medical Administrator

Job Brief

Canadian Health Solutions is a growing group of health service companies that develops and provide leading medical and research services. Located in Saint John, NB, Canadian Health Solutions Inc. is seeking a fulltime Bilingual Medical Administrator who will apply their exceptional organizational and interpersonal skills as a contributing team member of the Medical Administration including daily in-office support and clinic activities.

Responsibilities

• Be the first person to receive and interact with external clients, customers, vendors, consultants, suppliers, guests and visitors to our office.

• Answer telephones as required, triage inquiries, take messages, send and receive fax and mail as required. Manage the flow of information to any member of our clinical team.

• Open and sort mail and summarize memos that are received before passing the information on to the people you assist.

• Communication and follow-up with pharmacies and other family practices for requested medical information.

• Prepare refreshments for meetings and greet attendees as required.

• Transcription (from audio dictation and from printed, written or electronic documents). Including specialist reports, medical-legal reports, recorded meeting minutes, letters and correspondence.

• Multi-disciplinary medical report assembly and content review, proofing, editing and advanced Word formatting.

• Administration and processing of clinical intake forms, questionnaires, client history, consents and checklists directly with our clients.

• Act as an interpreter within clinical assessments with our specialist consultants.

• Open and close client paper and electronic files, prepare medical charts, scan documents, index medical records, filing and tracking all correspondence relating to these files.

• Use of Microsoft Word, Excel, Outlook, Adobe Acrobat, dictation and transcription software (Express Scribe), and other medical related computer software as required.

• Other clinical projects and client file related work as assigned.

Required

• Bilingualism is a critical requirement. (fluent written and spoken French and English).

• Ability to translate to and from French & English.

• Excellent computer skills, Proficiency in Microsoft Office – Outlook, Excel & Word (advanced Word formatting).

• Good organizational and time management skills. Ability to multi-task is critical.

• Strong and effective verbal and written communication skills (spelling, punctuation, grammar). Excellent proof reading, Word editing and formatting skills to ensure process quality assurance.

• Proficient typing, transcription skills.

• Be able to maintain confidentiality and client discretion at all times.

• Must be a fast learner and open to feedback.

• High level of business maturity in a fast paced, high output practice.

• Team player and an ability to collaborate.

• Positive attitude and the ability to reflect a professional company image.

We thank all applicants for their interest, however, only those candidates being considered for an interview will be contacted.