Top Benefits
About the role
Company:
Finning Canada
Worker Type:
Permanent
Position Overview:
Are you passionate about cutting-edge technology and eager to make a real impact in the mining and construction industry?
Join Finning Canada as a Mining Technology Engineer (internally referred to as Technology Support Specialist)! With multiple positions available in BC and Alberta, this hybrid role offers the perfect blend of office and fieldwork, with opportunities to travel across Western Canada. You'll be at the forefront of innovation, providing expert technical support for Caterpillar® Mining and Construction technologies, ensuring our customers' operations run smoothly and efficiently.
This is a great opportunity for new graduates and experienced engineers in training who are interested in getting hands-on experience with cutting edge mining technology on our customer sites. If you're a proactive problem-solver with a knack for customer service, we want you on our team!
Job Description:
- Provide technical support for Minestar® and Caterpillar® products.
- Work in tandem with other Finning groups to support autonomous solutions on customer sites.
- Assist with implementation and troubleshooting of software and hardware technologies.
- Address customer requests for technical assistance via phone and in person.
- Deliver on-site support as needed to minimize customer downtime.
- Execute projects to develop customer requirements and processes.
- Manage communication with customers to deliver upgrades and troubleshooting.
- Maintain and track technology inventory and tooling.
- Support technology projects and complete lessons learned.
- Complete documentation for support handover activities.
- Develop best practices and documentation for technology systems.
- Ensure thorough reporting and closure of support and training cases.
Qualifications:
- Post-secondary education in Business, Project Management, Trades, or Engineering is an asset.
- Strong customer focus, innovation, results-driven mindset, and excellent communication skills.
- Ability to provide a driver’s abstract (role requires travel up to 50% of the time).
- Ability to complete drug and alcohol testing to access customer sites.
- The successful candidate will have knowledge of major fleet management systems including MineStar/Wenco/Modular.
- Experience in Mining Operations or Heavy Civil Construction is an asset.
- Mine Planning experience an asset.
- Knowledgeable in GPS/GNSS systems.
- Experience with computer networking.
- Civil CAD, Vulcan, Deswik or other Mine Engineering software experience an asset.
Note:
- This position is based out of our Fort McMurray town shop location.
- Permanent, full-time role.
- Monday – Friday, 5 x 2 schedule.
- Rotational shift (7 on, 7 off) also available.
- Flexible option plan benefits with varying levels of coverage from day one.
- Matching pension contributions to help you save for the future.
- Matching share purchase program.
- Employee Share Purchase Plan and RRSP options.
- Paid vacation with an increasing allowance based on years of seniority.
At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.
About Finning
Finning is the world's largest Caterpillar dealer delivering unrivalled service for over 90 years. We sell, rent and provide parts and service for equipment and engines to customers in various industries, including mining, construction, petroleum, forestry and a wide range of power systems applications.
Since 1933, when Finning was first established in Canada by Earl B. Finning, our name has conveyed integrity, reliability and resourcefulness. Over the years, the company has grown as a result of a genuine commitment to earning customer loyalty.
With our broad product support infrastructure and unmatched service capabilities, we deliver solutions that enable customers to achieve the lowest equipment owning and operating costs while maximizing uptime.
Finning employs over 13,000 people world-wide and operates in three geographies, with the head office in Vancouver, Canada.
Finning est le plus grand concessionnaire Caterpillar au monde offrant un service inégalé depuis plus de 85 ans. Nous vendons, louons et fournissons des pièces et des services pour l’équipement et les moteurs à des clients dans diverses industries, y compris l’exploitation minière, la construction, le pétrole, la foresterie et un large éventail d’applications de systèmes d’alimentation. Depuis 1933, année où Finning a été établi au Canada par Earl B. Finning, notre nom a transmis intégrité, fiabilité et débrouillardise. Au fil des ans, l’entreprise a pris de l’expansion grâce à un véritable engagement à fidéliser sa clientèle. Grâce à notre vaste infrastructure de support produit et à nos capacités de service inégalées, nous fournissons des solutions qui permettent aux clients d’atteindre les coûts de possession et d’exploitation d’équipement les plus bas tout en maximisant la disponibilité.
Finning emploie plus de 13 000 personnes dans le monde et exerce ses activités dans trois régions géographiques, dont le siège social est situé à Vancouver, au Canada.
Top Benefits
About the role
Company:
Finning Canada
Worker Type:
Permanent
Position Overview:
Are you passionate about cutting-edge technology and eager to make a real impact in the mining and construction industry?
Join Finning Canada as a Mining Technology Engineer (internally referred to as Technology Support Specialist)! With multiple positions available in BC and Alberta, this hybrid role offers the perfect blend of office and fieldwork, with opportunities to travel across Western Canada. You'll be at the forefront of innovation, providing expert technical support for Caterpillar® Mining and Construction technologies, ensuring our customers' operations run smoothly and efficiently.
This is a great opportunity for new graduates and experienced engineers in training who are interested in getting hands-on experience with cutting edge mining technology on our customer sites. If you're a proactive problem-solver with a knack for customer service, we want you on our team!
Job Description:
- Provide technical support for Minestar® and Caterpillar® products.
- Work in tandem with other Finning groups to support autonomous solutions on customer sites.
- Assist with implementation and troubleshooting of software and hardware technologies.
- Address customer requests for technical assistance via phone and in person.
- Deliver on-site support as needed to minimize customer downtime.
- Execute projects to develop customer requirements and processes.
- Manage communication with customers to deliver upgrades and troubleshooting.
- Maintain and track technology inventory and tooling.
- Support technology projects and complete lessons learned.
- Complete documentation for support handover activities.
- Develop best practices and documentation for technology systems.
- Ensure thorough reporting and closure of support and training cases.
Qualifications:
- Post-secondary education in Business, Project Management, Trades, or Engineering is an asset.
- Strong customer focus, innovation, results-driven mindset, and excellent communication skills.
- Ability to provide a driver’s abstract (role requires travel up to 50% of the time).
- Ability to complete drug and alcohol testing to access customer sites.
- The successful candidate will have knowledge of major fleet management systems including MineStar/Wenco/Modular.
- Experience in Mining Operations or Heavy Civil Construction is an asset.
- Mine Planning experience an asset.
- Knowledgeable in GPS/GNSS systems.
- Experience with computer networking.
- Civil CAD, Vulcan, Deswik or other Mine Engineering software experience an asset.
Note:
- This position is based out of our Fort McMurray town shop location.
- Permanent, full-time role.
- Monday – Friday, 5 x 2 schedule.
- Rotational shift (7 on, 7 off) also available.
- Flexible option plan benefits with varying levels of coverage from day one.
- Matching pension contributions to help you save for the future.
- Matching share purchase program.
- Employee Share Purchase Plan and RRSP options.
- Paid vacation with an increasing allowance based on years of seniority.
At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.
About Finning
Finning is the world's largest Caterpillar dealer delivering unrivalled service for over 90 years. We sell, rent and provide parts and service for equipment and engines to customers in various industries, including mining, construction, petroleum, forestry and a wide range of power systems applications.
Since 1933, when Finning was first established in Canada by Earl B. Finning, our name has conveyed integrity, reliability and resourcefulness. Over the years, the company has grown as a result of a genuine commitment to earning customer loyalty.
With our broad product support infrastructure and unmatched service capabilities, we deliver solutions that enable customers to achieve the lowest equipment owning and operating costs while maximizing uptime.
Finning employs over 13,000 people world-wide and operates in three geographies, with the head office in Vancouver, Canada.
Finning est le plus grand concessionnaire Caterpillar au monde offrant un service inégalé depuis plus de 85 ans. Nous vendons, louons et fournissons des pièces et des services pour l’équipement et les moteurs à des clients dans diverses industries, y compris l’exploitation minière, la construction, le pétrole, la foresterie et un large éventail d’applications de systèmes d’alimentation. Depuis 1933, année où Finning a été établi au Canada par Earl B. Finning, notre nom a transmis intégrité, fiabilité et débrouillardise. Au fil des ans, l’entreprise a pris de l’expansion grâce à un véritable engagement à fidéliser sa clientèle. Grâce à notre vaste infrastructure de support produit et à nos capacités de service inégalées, nous fournissons des solutions qui permettent aux clients d’atteindre les coûts de possession et d’exploitation d’équipement les plus bas tout en maximisant la disponibilité.
Finning emploie plus de 13 000 personnes dans le monde et exerce ses activités dans trois régions géographiques, dont le siège social est situé à Vancouver, au Canada.