Operations Lead - Automotive industry
Top Benefits
About the role
Are you a hands-on automotive service expert with a passion for leadership and customer satisfaction? Kambio Automotive Group is on the hunt for a dynamic and dedicated Operations Lead to drive our mobile auto maintenance services to the next level!
At Kambio, we’re transforming the automotive service industry with our mobile-based solutions. We need someone who can handle the daily grind, ensuring smooth operations from scheduling to service delivery while maintaining high standards. This is a remote role, but we need someone reliable and ready to take charge of our growing team.
What You’ll Do:
- Safety & Compliance: Ensure all operations comply with safety standards and environmental regulations, keeping both the team and clients safe.
- Scheduling & Logistics: Maximize operational efficiency by coordinating and optimizing schedules, logistics, and service appointments for our mobile units.
- Team Leadership: Train, mentor, and guide service providers to uphold Kambio’s high standards of quality and customer service.
- Customer Feedback: Keep a close eye on customer feedback, implementing improvements where necessary to elevate service delivery.
- Collaborative Growth: Work closely with management to develop and implement operational strategies that support growth and drive performance.
- Problem Solving: Respond to customer inquiries, solve operational issues, and come up with creative solutions for any challenges that arise.
What We’re Looking For:
- Hands-on Experience: You’ve been in the automotive service industry, especially mobile-based operations, and know the ins and outs of what makes a service delivery run smoothly.
- Strong Leadership Skills: You thrive in guiding a team, making decisions quickly, and resolving issues in real-time. You’ll be a mentor and role model for technicians.
- Operational Expertise: You’re an expert at optimizing logistics, scheduling, and ensuring compliance with regulations. Efficiency is key for you.
- Customer-Centric Mindset: You care about the customer experience. You’re always looking for ways to improve service and satisfaction.
- Problem-Solving: You’re quick on your feet and able to come up with solutions to unexpected challenges.
- Self-Starter: This is a remote position, so you need to be someone who’s proactive and driven to manage day-to-day operations without being micromanaged.
- Tech-Savvy: You’re comfortable using various software systems to manage operations, schedule appointments, and handle client information.
Perks & Benefits:
- Flexible, remote role with a chance to shape the future of mobile automotive services.
- Competitive salary + performance-based bonuses.
- A culture that values innovation, teamwork, and customer success.
- Opportunity to make a significant impact as Kambio continues to scale.
Job Type: Full-time
Pay: $60,000.00-$75,000.00 per year
Additional pay:
- Bonus pay
- Overtime pay
Benefits:
- Casual dress
- Company events
- Dental care
- Employee assistance program
- Flexible schedule
- Paid time off
- Vision care
Flexible language requirement:
- French not required
Schedule:
- Monday to Friday
- Weekends as needed
Work Location: Hybrid remote in Toronto, ON M5J 2S8
About Kambio
Kambio Inc. is proud to announce a new auto and oil maintenance service that will disrupt a more than 50-year old industry that has remained constant and has never been challenged – until now. Rather than scheduling an appointment and spending valuable time in a car dealership or mechanic waiting room, Kambio’s crew of certified service providers offer on location auto maintenance and oil change services at your home, office or wherever you keep your vehicle.
Kambio’s certified and trained maintenance crews can provide guaranteed on-the-spot services including:
• Warranty-Approved Oil Changes (100% oil spill free service using the latest outfitted technology, oversized oil pans and special spill kits in the rare instance that a spill should occur) • Waterless Car Wash • Light Auto Maintenance (For example, wiper blade, light bulb or air filter changes) • Tire Services (rotations and seasonal changes, and “hoteling” of tires in a secure and climate controlled facility so you don’t have to waist time with storage)
Operations Lead - Automotive industry
Top Benefits
About the role
Are you a hands-on automotive service expert with a passion for leadership and customer satisfaction? Kambio Automotive Group is on the hunt for a dynamic and dedicated Operations Lead to drive our mobile auto maintenance services to the next level!
At Kambio, we’re transforming the automotive service industry with our mobile-based solutions. We need someone who can handle the daily grind, ensuring smooth operations from scheduling to service delivery while maintaining high standards. This is a remote role, but we need someone reliable and ready to take charge of our growing team.
What You’ll Do:
- Safety & Compliance: Ensure all operations comply with safety standards and environmental regulations, keeping both the team and clients safe.
- Scheduling & Logistics: Maximize operational efficiency by coordinating and optimizing schedules, logistics, and service appointments for our mobile units.
- Team Leadership: Train, mentor, and guide service providers to uphold Kambio’s high standards of quality and customer service.
- Customer Feedback: Keep a close eye on customer feedback, implementing improvements where necessary to elevate service delivery.
- Collaborative Growth: Work closely with management to develop and implement operational strategies that support growth and drive performance.
- Problem Solving: Respond to customer inquiries, solve operational issues, and come up with creative solutions for any challenges that arise.
What We’re Looking For:
- Hands-on Experience: You’ve been in the automotive service industry, especially mobile-based operations, and know the ins and outs of what makes a service delivery run smoothly.
- Strong Leadership Skills: You thrive in guiding a team, making decisions quickly, and resolving issues in real-time. You’ll be a mentor and role model for technicians.
- Operational Expertise: You’re an expert at optimizing logistics, scheduling, and ensuring compliance with regulations. Efficiency is key for you.
- Customer-Centric Mindset: You care about the customer experience. You’re always looking for ways to improve service and satisfaction.
- Problem-Solving: You’re quick on your feet and able to come up with solutions to unexpected challenges.
- Self-Starter: This is a remote position, so you need to be someone who’s proactive and driven to manage day-to-day operations without being micromanaged.
- Tech-Savvy: You’re comfortable using various software systems to manage operations, schedule appointments, and handle client information.
Perks & Benefits:
- Flexible, remote role with a chance to shape the future of mobile automotive services.
- Competitive salary + performance-based bonuses.
- A culture that values innovation, teamwork, and customer success.
- Opportunity to make a significant impact as Kambio continues to scale.
Job Type: Full-time
Pay: $60,000.00-$75,000.00 per year
Additional pay:
- Bonus pay
- Overtime pay
Benefits:
- Casual dress
- Company events
- Dental care
- Employee assistance program
- Flexible schedule
- Paid time off
- Vision care
Flexible language requirement:
- French not required
Schedule:
- Monday to Friday
- Weekends as needed
Work Location: Hybrid remote in Toronto, ON M5J 2S8
About Kambio
Kambio Inc. is proud to announce a new auto and oil maintenance service that will disrupt a more than 50-year old industry that has remained constant and has never been challenged – until now. Rather than scheduling an appointment and spending valuable time in a car dealership or mechanic waiting room, Kambio’s crew of certified service providers offer on location auto maintenance and oil change services at your home, office or wherever you keep your vehicle.
Kambio’s certified and trained maintenance crews can provide guaranteed on-the-spot services including:
• Warranty-Approved Oil Changes (100% oil spill free service using the latest outfitted technology, oversized oil pans and special spill kits in the rare instance that a spill should occur) • Waterless Car Wash • Light Auto Maintenance (For example, wiper blade, light bulb or air filter changes) • Tire Services (rotations and seasonal changes, and “hoteling” of tires in a secure and climate controlled facility so you don’t have to waist time with storage)