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Office Administrator

Whitby, Ontario
CA$18 - CA$23/hour
Mid Level
part_time

Top Benefits

Calm and peaceful work environment
Supportive and collaborative team
Opportunities for ongoing training and professional growth

About the role

About the Role

We are currently hiring for a 4-month contract position beginning in August, with workdays on Monday, Tuesday, and Thursday from 9:00 AM to 3:00 PM . Our ideal candidate is open to continued work, when the contract ends with potential for full-time hours.

About Onyx Therapeutics

Onyx Therapeutics is a busy psychotherapy clinic providing services to individuals, couples, and families. We are a compassionate and dedicated team committed to high-quality care and exceptional client service. We maintain rigorous recruitment standards to ensure every team member is a strong cultural fit and contributes meaningfully to the clinic's ongoing success. We’re excited to welcome an Administrative Specialist who will play a key role in supporting the daily operations of our growing clinic.

Key Responsibilities

  • Greet and welcome clients warmly
  • Provide professional and responsive customer service
  • Handle phone and email inquiries promptly
  • Connect clients to appropriate therapists using basic assessment skills
  • Uphold confidentiality and privacy standards
  • Schedule and manage appointments using JaneApp (training provided)
  • Manage payroll, staff invoicing, and record keeping (training can be provided)
  • Maintain accurate patient files
  • Coordinate with therapists and staff to ensure smooth operations
  • Assist with billing, payment processing, and accounts receivable
  • Perform weekly deposit reconciliations and resolve discrepancies
  • Keep financial records accurate and up to date
  • Maintain financial discretion and confidentiality
  • Daily office tidying to ensure a pristine environment
  • Develop and refine systems for office efficiency
  • Handle supply ordering and inventory management
  • Receive and organize deliveries and stock items appropriately

What You’ll Need to Succeed

  • Exceptional customer service and communication skills
  • Strong problem-solving abilities and a proactive attitude
  • Previous experience in administration or customer service
  • Experience with financial reconciliation and record keeping
  • High attention to detail and organizational skills
  • Proficiency with software tools for financial and administrative tasks
  • Ability to multitask in a fast-paced environment
  • Friendly and professional demeanor
  • Capacity to work both independently and collaboratively
  • Integrity and discretion in handling confidential information
  • Understanding of sales and value-based client interactions
  • Physical capability to climb stairs/lift 30 lbs

Why Join Onyx Therapeutics?

  • A calm and peaceful work environment
  • A supportive and collaborative team
  • Opportunities for ongoing training and professional growth
  • A fixed and consistent work schedule

Job Type: Part-time contract

Salary: $18.00-$23.00 per hour

Hours: Monday, Tuesday, Thursday 9am-3pm

Work Location: In person, Whitby ON

How to Apply

If you're proactive, organized, and thrive in a calm environment while helping others, we’d love to hear from you.

📧 To apply, send your resume and cover letter to:

hello@onyxtherapeutics.ca

Only applications that include both a resume and cover letter will be considered.

About Onyx Therapeutics

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Onyx Therapeutics is a private therapy practice consisting of psychotherapists and social workers who provide psychotherapy to individuals, couples and children. Our priority is to provide excellent client care. Not only do our therapists have extensive clinical experience but they are also warm, empowering, and collaborative. Our services include both in person and virtual options.