Solution Specialist – Food Safety (Microbiology & Chemistry)
About the role
It's fun to work in a company where people truly believe in what they are doing!
Are you passionate about science, food safety, and customer success? Do you thrive in a collaborative, cross-functional environment? Neogen Canada is looking for a Solution Specialist to drive the adoption of our microbiology and chemistry product portfolio across Canada.
This unique role bridges science and business, helping customers implement cutting-edge solutions in pathogen detection, allergens, hygiene monitoring, and mycotoxins—backed by Neogen’s globally trusted platforms like Petrifilm, MDS, Reveal, Veratox, Clean-Trace and more.
Why This Role Matters
As a Solution Specialist, you will be a key technical advisor, collaborating closely with our Field Technical Service (FTS) team and Sales (TBMs & IS) to guide customers through pre-sale evaluations and post-sale readiness. Your insights and support will drive growth, build long-term relationships, and help our partners elevate their food safety programs.
What You’ll Do
- Serve as the technical subject matter expert across our full microbiology and chemistry portfolio.
- Work hand-in-hand with the FTS team and sales reps to coordinate product evaluations, demos, and technical presentations.
- Support pre-sale technical assessments to ensure customer solutions are tailored and viable.
- Participate in key account strategy, product launches, trade shows, and training events.
- Deliver cross-functional collaboration that enhances implementation success and customer satisfaction.
- Champion our mission to make the world safer by improving food safety across industries.
What You Bring
- Bachelor’s (or higher) in Food Science, Microbiology, Chemistry, Biotech, or a related field.
- Experience in the food industry or diagnostics, ideally with customer-facing or technical support experience.
- Strong interpersonal and presentation skills with a collaborative mindset.
- Ability to manage priorities, travel up to 50% within Canada, and work in a fast-paced, innovative environment.
- Knowledge of HACCP, PCQI, CFIA, or FDA requirements is a plus.
- Bilingual (English/French) is a significant asset.
Who You’ll Work With
You’ll report to the Canadian FTS and SS Leader and work side-by-side with our FTS and Sales teams, creating a powerful support system that drives technical confidence and business success. Unlike traditional roles, this one blends chemistry and microbiology expertise, mirroring the realities of customer environments.
Come Be Part Of A Mission that Matters!
From inside the farm gate to our dinner plates, Neogen protects the world’s food supply. Through a variety of animal healthcare products, to food safety solutions for dangerous bacteria, allergens, toxins, drug residues and much more, Neogen is there — and you can be too.
About Neogen Corporation
Neogen®’s Solutions Can Be Found at Every Step of the Food Chain.
Neogen provides a comprehensive range of solutions and services for the food processing, animal protein and agriculture industries, not only helping to protect the world’s food supply, but also enabling our customers to produce more efficiently and effectively than they could before.
We are also proud to serve the companion and performance animal industries, as well as the fields of life sciences and toxicology.
Solution Specialist – Food Safety (Microbiology & Chemistry)
About the role
It's fun to work in a company where people truly believe in what they are doing!
Are you passionate about science, food safety, and customer success? Do you thrive in a collaborative, cross-functional environment? Neogen Canada is looking for a Solution Specialist to drive the adoption of our microbiology and chemistry product portfolio across Canada.
This unique role bridges science and business, helping customers implement cutting-edge solutions in pathogen detection, allergens, hygiene monitoring, and mycotoxins—backed by Neogen’s globally trusted platforms like Petrifilm, MDS, Reveal, Veratox, Clean-Trace and more.
Why This Role Matters
As a Solution Specialist, you will be a key technical advisor, collaborating closely with our Field Technical Service (FTS) team and Sales (TBMs & IS) to guide customers through pre-sale evaluations and post-sale readiness. Your insights and support will drive growth, build long-term relationships, and help our partners elevate their food safety programs.
What You’ll Do
- Serve as the technical subject matter expert across our full microbiology and chemistry portfolio.
- Work hand-in-hand with the FTS team and sales reps to coordinate product evaluations, demos, and technical presentations.
- Support pre-sale technical assessments to ensure customer solutions are tailored and viable.
- Participate in key account strategy, product launches, trade shows, and training events.
- Deliver cross-functional collaboration that enhances implementation success and customer satisfaction.
- Champion our mission to make the world safer by improving food safety across industries.
What You Bring
- Bachelor’s (or higher) in Food Science, Microbiology, Chemistry, Biotech, or a related field.
- Experience in the food industry or diagnostics, ideally with customer-facing or technical support experience.
- Strong interpersonal and presentation skills with a collaborative mindset.
- Ability to manage priorities, travel up to 50% within Canada, and work in a fast-paced, innovative environment.
- Knowledge of HACCP, PCQI, CFIA, or FDA requirements is a plus.
- Bilingual (English/French) is a significant asset.
Who You’ll Work With
You’ll report to the Canadian FTS and SS Leader and work side-by-side with our FTS and Sales teams, creating a powerful support system that drives technical confidence and business success. Unlike traditional roles, this one blends chemistry and microbiology expertise, mirroring the realities of customer environments.
Come Be Part Of A Mission that Matters!
From inside the farm gate to our dinner plates, Neogen protects the world’s food supply. Through a variety of animal healthcare products, to food safety solutions for dangerous bacteria, allergens, toxins, drug residues and much more, Neogen is there — and you can be too.
About Neogen Corporation
Neogen®’s Solutions Can Be Found at Every Step of the Food Chain.
Neogen provides a comprehensive range of solutions and services for the food processing, animal protein and agriculture industries, not only helping to protect the world’s food supply, but also enabling our customers to produce more efficiently and effectively than they could before.
We are also proud to serve the companion and performance animal industries, as well as the fields of life sciences and toxicology.