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Fraser Valley Cataract and Laser logo

Site Lead/Clinic Manager

Surrey, BC
Senior Level
Full-time

About the role

Fraser Valley Cataract and Laser (FVCL) is a leading BC-based organization that provides patient-centered ophthalmology eye care in advanced medical and surgical facilities. We continue to work towards supporting optimal health outcomes and a better quality of life for our patients.

The Position

The Site Lead will be responsible for leading all aspects of site clinic operations, supporting team development and growth, and ensuring smooth, efficient patient service.

Responsibilities

As the successful candidate, you will be responsible for the following accountabilities:

  • Clinic Operations-Lead clinic operations and administrative functions, ensuring a high standard of efficiency and patient experience

  • Financial Performance-Owns the clinic P&L and is accountable for achieving site revenue and profit targets

  • Team Development-Maintaining a motivated, engaged & effective team, and creates a culture of collaboration and accountability

  • Relationships-Build excellent relationships with team members and physicians

  • Planning-Plans site operations, comparing them with the company’s objectives and taking appropriate measures to correct unsatisfactory performance and results

  • Performance Evaluation-Evaluates employee performance; places emphasis on employee development

  • Analysis-Interpret and track P&L statements, budgets, and operational spending

  • Reporting-Provide reports on progress and activities

  • Patient Excellence-Ensures high level of patient care and satisfaction by continually improving service levels

Qualifications

The ideal candidate will demonstrate the following skills and attributes:

  • Minimum 3 years experience in an operations leadership role, ideally within a fast paced clinical environment
  • Post-secondary education; education in healthcare administration or business is an asset
  • Experience in the Ophthalmology and Optometry sectors is a definite asset.
  • Exceptional presentations skills and ability to build rapport with key leadership level stakeholders
  • A high level of urgency and strong attention to detail
  • Excellent organizational and time management skills.
  • Preference and desire to work in a fast-paced, dynamic environment.

About Fraser Valley Cataract and Laser

Medical Practices

Fraser Valley Cataract and Laser is a network of medical ophthalmology clinics in British Columbia specializing in eye disease and surgeries using advanced technology. We have a nationally-recognized team of ophthalmologists with vast clinical experience in a wide variety of ocular services including MSP-covered exams and surgeries, as well as private cataract lens surgeries, LASIK or PRK laser eye surgery, and eyelid surgeries.

At Fraser Valley Cataract & Laser, we are pleased to be the practice of choice for individuals seeking quality medical and surgical eye care serving Vancouver, Surrey, White Rock, Delta, Langley, Maple Ridge, Pitt Meadows, Coquitlam, Abbotsford and Chilliwack, British Columbia. We work in a state-of-the-art facility staffed with knowledgeable experts and equipped with the most advanced technology. Thanks to these resources, we are able to provide our patients with the highest quality of care.

We have four locations across the Fraser Valley and the Lower Mainland, including Abbotsford, Maple Ridge, Surrey, and Coquitlam. Our team consists of 4 ophthalmologists, Dr. Gabriel Chu, Dr. Joseph King, Dr. Karen Moosbrugger, and Dr. Darren Payne, and 2 medical optometrists, Dr. Kulvir Dhaliwal and Dr. Aaron C

Restoring clear vision can be a life-changing experience. Treating a vision disorder like nearsightedness, farsightedness or cataracts usually makes it easier to perform simple everyday tasks, such as reading and driving. Better vision can improve mental health, confidence and a sense of independence. It can also reduce the risk of falls and auto accidents. Let Fraser Valley Cataract & Laser help you enjoy clear, crisp vision and healthy eyes.