Inside Sales Representative
About the role
Key Responsibilities:
Since 1964, Live to Play Sports has been Canada's leader for premium bikes, parts, and accessories, distributing many of the world's top cycling brands. We're also the home of Norco Bicycles, a top brand and innovator in the mountain bike world.
We are looking for a high performing Inside Sales Representative to join our team and help ensure LTP's dealers and Outside Sales Reps are supported with best-in-industry service. In this role, you'll be the go-to person for all the day-to-day operations in your territory, from staying in touch with dealers and providing top-notch service, to creating reports and making sure all customer order needs are met. If you're a people person who loves keeping things organized, this is the job for you!
We welcome applications from individuals of all backgrounds and identities. We believe in fostering a diverse and inclusive workplace where everyone's unique perspectives and talents contribute to our success. We encourage candidates from underrepresented groups to apply as we strive to build a team that reflects the diversity of the communities we serve. Your voice matters here, and we are committed to creating an environment where everyone feels valued, respected, and empowered to thrive.
If you're excited about this opportunity, we'd love to hear from you! Send your resume and cover letter to employment@livetoplaysports.com, and let's start the conversation.
Key Responsibilities:
-
Provide customer service and support to dealers, addressing needs and requests in a professional and positive manner.
-
Communicate with Outside Reps on a daily cadence, provide territory updates, and work collaboratively to ensure that all dealer needs are met.
-
Communicate consistently and proactively with dealers, making up to 300 outgoing calls per month.
-
Proactively review open order and exception reports.
-
Ensure smooth shipping and effective delivery of LTP products and services.
-
Work with outside reps to drive business in your territory.
-
Communicate with the Sales Reps to ensure orders are submitted and shipped on time to meet all order entry deadlines and shipping windows as outlined.
-
Enter and process return authorization requests for dealers and sales reps.
-
Provide special events and technical support where needed.
Applicant Should Possess:
-
2 years of relevant experience within the bike industry.
-
Post-Secondary education.
-
Strong organizational and problem-solving skills, flexibility.
-
Ability to work independently and with a team.
-
Familiarity with LTP products or with the cycling industry is a plus.
-
Good computer skills with spreadsheets, word processing, and MS Office Suite.
-
Ability to maintain excellent attendance and punctuality.
-
Ability to speak and write in French is an asset.
The Salary range for this position is $42,800-$55,000. The successful candidate will be offered a salary that aligns with their level of experience and the position's requirements.
About Live To Play Sports
Live to Play Sports is most known for our Norco Bicycles. For over 50 years, we have been a leading player in the Canadian and international bicycle market. Starting as a one-man operation in small-town British Columbia, we have always stayed true to our roots, which has helped us grow. We now have two distribution centers, and more than 160 dedicated, fantastic staff that contribute to our continued success in the cycling industry.
At Live to Play Sports, we have bicycle storage, showers, and lockers to encourage riding to, from, and at work. There is almost always someone getting out for a pedal, whether it is road, mountain, dirt jump, or a cruise. If you want to work in a casual environment with a dedicated and passionate culture where people love the outdoors, then we'd love to hear from you.
We offer discounts on our products, health insurance, RRSP/401K contribution bonus, profit sharing bonus, vacation and sick time, and tuition reimbursement.
Live to Play Sports is actively monitoring the progression of the coronavirus, COVID-19, to ensure that we have the most accurate and latest information on the threat of the virus. We are following updates and procedures from the government, public health and the World Health Organization. The hiring process will align to these practices. Any offer of employment will be made conditional upon the person providing proof of full COVID-19 vaccination or proof of an applicable exemption under human rights law.
Live to Play Sports Group Inc is an equal opportunity employer and values diversity. Accommodations are available on request for candidates taking part in all aspects of the selection process. Employment is decided on the basis of qualifications, merit and business need.
Inside Sales Representative
About the role
Key Responsibilities:
Since 1964, Live to Play Sports has been Canada's leader for premium bikes, parts, and accessories, distributing many of the world's top cycling brands. We're also the home of Norco Bicycles, a top brand and innovator in the mountain bike world.
We are looking for a high performing Inside Sales Representative to join our team and help ensure LTP's dealers and Outside Sales Reps are supported with best-in-industry service. In this role, you'll be the go-to person for all the day-to-day operations in your territory, from staying in touch with dealers and providing top-notch service, to creating reports and making sure all customer order needs are met. If you're a people person who loves keeping things organized, this is the job for you!
We welcome applications from individuals of all backgrounds and identities. We believe in fostering a diverse and inclusive workplace where everyone's unique perspectives and talents contribute to our success. We encourage candidates from underrepresented groups to apply as we strive to build a team that reflects the diversity of the communities we serve. Your voice matters here, and we are committed to creating an environment where everyone feels valued, respected, and empowered to thrive.
If you're excited about this opportunity, we'd love to hear from you! Send your resume and cover letter to employment@livetoplaysports.com, and let's start the conversation.
Key Responsibilities:
-
Provide customer service and support to dealers, addressing needs and requests in a professional and positive manner.
-
Communicate with Outside Reps on a daily cadence, provide territory updates, and work collaboratively to ensure that all dealer needs are met.
-
Communicate consistently and proactively with dealers, making up to 300 outgoing calls per month.
-
Proactively review open order and exception reports.
-
Ensure smooth shipping and effective delivery of LTP products and services.
-
Work with outside reps to drive business in your territory.
-
Communicate with the Sales Reps to ensure orders are submitted and shipped on time to meet all order entry deadlines and shipping windows as outlined.
-
Enter and process return authorization requests for dealers and sales reps.
-
Provide special events and technical support where needed.
Applicant Should Possess:
-
2 years of relevant experience within the bike industry.
-
Post-Secondary education.
-
Strong organizational and problem-solving skills, flexibility.
-
Ability to work independently and with a team.
-
Familiarity with LTP products or with the cycling industry is a plus.
-
Good computer skills with spreadsheets, word processing, and MS Office Suite.
-
Ability to maintain excellent attendance and punctuality.
-
Ability to speak and write in French is an asset.
The Salary range for this position is $42,800-$55,000. The successful candidate will be offered a salary that aligns with their level of experience and the position's requirements.
About Live To Play Sports
Live to Play Sports is most known for our Norco Bicycles. For over 50 years, we have been a leading player in the Canadian and international bicycle market. Starting as a one-man operation in small-town British Columbia, we have always stayed true to our roots, which has helped us grow. We now have two distribution centers, and more than 160 dedicated, fantastic staff that contribute to our continued success in the cycling industry.
At Live to Play Sports, we have bicycle storage, showers, and lockers to encourage riding to, from, and at work. There is almost always someone getting out for a pedal, whether it is road, mountain, dirt jump, or a cruise. If you want to work in a casual environment with a dedicated and passionate culture where people love the outdoors, then we'd love to hear from you.
We offer discounts on our products, health insurance, RRSP/401K contribution bonus, profit sharing bonus, vacation and sick time, and tuition reimbursement.
Live to Play Sports is actively monitoring the progression of the coronavirus, COVID-19, to ensure that we have the most accurate and latest information on the threat of the virus. We are following updates and procedures from the government, public health and the World Health Organization. The hiring process will align to these practices. Any offer of employment will be made conditional upon the person providing proof of full COVID-19 vaccination or proof of an applicable exemption under human rights law.
Live to Play Sports Group Inc is an equal opportunity employer and values diversity. Accommodations are available on request for candidates taking part in all aspects of the selection process. Employment is decided on the basis of qualifications, merit and business need.