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Brand & Outreach Coordinator

Woodbridge, ON
$17 - $34/hour
Mid Level
Full-time

Top Benefits

Dental care
Vision care

About the role

Brand & Outreach coordinator

Location: In Person
Type: Full Time

ICCS is a North American BPO leader in customer care, collections, and support services. We’re looking for a Brand & Outreach Coordinator to help us shape the way we show up, share our story, and connect with the industries we serve.

This is your opportunity to build the next phase of our growth strategy, bringing brand visibility, and lead development under one thoughtful, coordinated function.

What You’ll Do

  • Create and schedule branded content (graphics, carousels, short videos) for ICCS and its executives
  • Elevate the ICCS brand on LinkedIn and other platforms through proactive thought leadership
  • Manage CRM outreach (HubSpot), follow-up on leads, and book intro meetings for our executive team
  • Support company-wide visibility through team wins, client case studies, and event promotions
  • Track results using analytics tools (Shield, Taplio) and refine campaigns based on what works

You’ll Succeed If You Have...

  • Experience in B2B marketing, executive branding, or sales enablement
  • A confident, clear writing style and visual eye for brand alignment
  • An understanding of client-focused industries like BPO, utilities, finance, or service delivery
  • Curiosity, discipline, and creativity—you know how to turn a message into momentum

Why This Role Matters

At ICCS, we don’t just serve clients—we help them succeed by showing up with care, clarity, and consistency. This role supports our CEO, CFO, and Director of Operations directly. You’ll help tell our story in ways that build real relationships and generate meaningful leads.

We Value:

  • Empathy – for customers, coworkers, and partners
  • Results-Driven – focused on measurable outcomes
  • Integrity – trust and truth, always
  • Accountability – own your role, own your impact
  • Compliance – a commitment to doing it right
  • Innovation – fresh ideas, thoughtful execution

How to Apply

Please send us:

  • Your resume or portfolio
  • LinkedIn profile
  • A short note on why you’re excited about this role and how your experience aligns

Where to Post This Role:

To attract the right candidate for a hybrid, creative, tech-savvy role in a professional services environment:

Recommended Channels

  • LinkedIn Jobs – Best for B2B, professional branding, and outreach/marketing candidates

Job Types: Full-time, Permanent

Pay: $17.50-$34.87 per hour

Benefits:

  • Dental care
  • Vision care

Schedule:

  • Monday to Friday

Work Location: In person

About International Customer Care Services Inc.

Consumer Services
11-50

International Customer Care Services Inc. (ICCS Inc.) is a leading provider of contact centre services to companies of all sizes in a variety of industries across the globe.