Ride the next mile with us!

Reporting to the IDC Compliance Lead, the IDC Compliance Specialist plays a crucial role in ensuring that our organization adheres to all relevant laws, regulations, and industry standards. They will collaborate with various departments to ensure that the IDCs (Independent Delivery Contractor) operate in a compliant and ethical manner.

Main responsibilities:

• Maintain accurate and organized records related to compliance activities, including policies, procedures, training materials, and audit documentation.

• Participate in compliance audits and assessments, both internal and external. Collaborate with audit teams to address findings and recommend corrective actions.

• Generate regular reports on compliance activities, key performance indicators, and potential areas of concern. Provide reports to management and regulatory bodies as required.

• Assist in identifying and assessing compliance risks within the organization. Collaborate with relevant departments to develop strategies for mitigating these risks.

• Support investigations into compliance-related issues, incidents, or violations. Work closely with the Compliance Manager/Director to resolve and report on such matters.

• Monitor and stay up-to-date with relevant federal, state, and local regulations, as well as industry standards and best practices. Assist in interpreting regulations and ensuring compliance across the organization.

• Assist in the development and implementation of compliance policies and procedures. Work with cross-functional teams to communicate and train employees on these policies.

• Foster a culture of compliance by promoting open communication and awareness of compliance matters throughout the organization.

Skills and Experience required:

• Bachelor's degree in business, finance, legal studies, or a related field. A relevant certification (e.g., Certified Compliance Professional) is a plus.
• Previous experience in compliance administration, regulatory affairs, or related roles is preferred.
• Strong understanding of relevant laws, regulations, and industry standards.
• Attention to detail and a commitment to accuracy.
• Exceptional communication and presentation skills.
• Excellent negotiation and relationship-building abilities.
• Willingness to travel as needed.
• Bilingual (French and English) - written/spoken

Intelcom is a leading last-mile carrier in the e-commerce sector. Our teams across Canada as well as our network of independent contractors contribute to Intelcom’s daily operations.

Our goal is simple: in a constantly evolving business sector, we don't just follow, we get ahead. In addition to standing out through innovative services and delivery methods, Intelcom is also undergoing a technological transformation where the integration of customer experience and logistics technologies are at the heart of its evolution.

At Intelcom, we know experience comes in many forms and are committed to building a culture where difference is valued. We are always looking for talented and diverse individuals to join our teams. With over 60 delivery centers across Canada, we may have the right opportunity for you.