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Manager, Peer-to-Peer Fundraising

CAMH1 day ago
Toronto, Ontario
$92,881 - $107,087/year
Senior Level
full_time

Top Benefits

Remote/work-from-home arrangements
Minimum of two (2) days per week working onsite
Commitment to health and safety practices

About the role

This role involves remote/work-from-home arrangements with a requirement for a minimum of two (2) days per week working onsite and may be subject to change as the organization works through its hybrid workforce plan and/or changing needs of the Foundation. We care about our team and community and are aligned with CAMH’s health and safety practices.

ABOUT CAMH FOUNDATION

Hi! I’m Trudy Rudolph. I’ve spent the last 3 years with CAMH Foundation watching the company and the cause grow significantly. I am driven by working for a meaningful cause, with an exceptional team, and doing the job I love.

I believe the key to an excellent Manager, Peer-to-Peer Fundraising is not just the technical skills but the knowledge of the organization’s business, asking the right questions, listening to the answers and believing in the organization’s mission.

The Centre for Addiction and Mental Health (CAMH) is Canada’s largest mental health teaching hospital and one of the world’s leading research centres in its field. With a dedicated staff of more than 5,000 physicians, clinicians, researchers, educators, and support staff, CAMH offers outstanding clinical care to more than 38,000 patients each year. The organization conducts ground-breaking research, provides expert training to healthcare professionals and scientists, develops innovative health promotion and prevention strategies, and advocates on public policy issues at all levels of government.

CAMH Foundation is charged with raising and stewarding funds in support of CAMH. Its role is to help transform the way we understand and address mental illness by raising awareness and increasing engagement across the country. Generous and dedicated supporters help CAMH advance discovery and innovation, build spaces that promote recovery, and break down the stigma of mental illness.

The Marketing & Donor Experience team is responsible for bringing the CAMH brand to life, celebrating our community of donors and supporters, and driving vital unrestricted revenue for the hospital to advance mental health care. As members of the team, we are committed to a positive and safe work environment where we support, listen and learn from each other and be accountable to our many key stakeholders.

THE OPPORTUNITY:

The Manager, Peer-to-Peer Fundraising will support the development and lead the implementation of CAMH Foundation’s annual Peer-to-Peer fundraising event, the Sunrise ChallengeTM, from the initiation phase to the delivery phase. This peer-to-peer fundraising professional will manage all executional aspects of the campaign and will be accountable for all central operations pertaining to Sunrise ChallengeTM, to ensure program success and achievement of revenue targets.

KEY RESPONSIBILITIES:

  • Provide strategic input into peer-to-peer program plans, including campaign strategy, executional tactics, participant engagement, and donor experience
  • Manage campaign critical paths with the Senior Manager, Peer-to-Peer Marketing, including creative development timelines and detailed workback schedules
  • Work collaboratively with internal teams to develop and implement stewardship strategies that build meaningful relationships with participants and donors—ensuring they feel supported, recognized, and motivated both during and outside of the active campaign period
  • Lead the development and ongoing management of a detailed project plan to ensure timely execution of all campaign deliverables, including marketing, digital, and sponsorship activation requirements
  • Oversee day-to-day project coordination, ensuring seamless cross-functional collaboration and alignment with key milestones and KPIs
  • Act as a primary liaison between departments to communicate project updates, address risks or delays
  • Build and maintain strong working relationships with internal and external stakeholders to ensure high-quality program execution
  • Work with external partners and vendors to deliver campaign components on time, within scope, and on budget
  • Support the development and optimization of digital tools by coordinating website content updates, testing site functionality, and identifying opportunities to enhance the participant experience
  • Provide leadership and oversight for contract staff responsible for constituent support, acting as a dotted-line manager to ensure consistent training, tone, and resolution standards
  • Learn and maintain basic understanding of the back end of campaign platforms and websites, and troubleshoot technical and UX issues as needed in partnership with relevant teams and/or vendors
  • Support the planning and execution of in-person and digital events, serving as a subject matter expert on event logistics and participant-facing experiences
  • Perform other tactical and administrative tasks necessary to support the success of the peer-to-peer portfolio

Minimum Requirements

  • A university degree or an equivalent combination of relevant education and experience
  • 5–7 years of experience in the non-profit sector or applicable field, ideally in peer-to-peer fundraising, events, or project management
  • Proven ability to work effectively with cross-functional teams, colleagues at all levels, and external stakeholders.
  • Strong working knowledge of email marketing, and digital and social media campaigns
  • Knowledge of participant and donor journeys specific to peer-to-peer fundraising, with the ability to identify and enhance key engagement and stewardship touchpoints throughout the campaign lifecycle
  • Experience developing or supporting peer-to-peer stewardship strategies that foster long-term loyalty and connection through personalized communications, recognition tactics, and community-building experiences
  • Basic understanding of website development and/or comfortable learning new technologies
  • Proficiency with computer applications in a Windows environment, including:
  • Microsoft Word, Excel, PowerPoint, and file-sharing platforms (e.g., Sharepoint)
  • Project management tools such as Monday.com (or equivalent)
  • Fundraising platforms and CRM databases such as Luminate Online and Raiser’s Edge (or comparable systems)
  • Exceptional organizational and time management skills, with a sharp attention to detail
  • Strong judgment, creative thinking, and effective problem-solving abilities
  • Excellent verbal, written, and presentation communication skills
  • Highly developed interpersonal and relationship-building skills
  • Demonstrated ability to manage multiple priorities in a fast-paced environment with frequent interruptions, shifting volumes, and tight deadlines
  • Self-motivated with the ability to work independently and take initiative
  • Eagerness to learn and take on new responsibilities as needed
  • Proven discretion, diplomacy, and sound judgment
  • Fluency in French is an asset, but not required

Don’t sweat it if you don’t have everything listed above. We believe in growth and curiosity. If you have some of these qualities and believe this is the position that will make you excited to come into work every day, then we want to hear from you!

Salary Range: $92,881.80 to $107,087.25 annually

CAMH Foundation is an equal opportunity employer. We are committed to providing reasonable accommodations and will work with you to meet your needs. If you are a person with a disability and require assistance during the application process, please don’t hesitate to reach out! Please contact HR.Foundation@camh.ca. We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply.

Our north star is creating hope and improving outcomes for people facing mental illness. We work in respectful partnerships with each other and our hospital partners to inspire philanthropy and raise awareness in support of mental health.

About CAMH

Hospitals and Health Care
1001-5000

The Centre for Addiction and Mental Health (CAMH) is Canada's largest mental health and addiction teaching hospital. CAMH combines clinical care, research, education, policy development and health promotion to help transform the lives of people affected by mental health and addiction issues.

As a teaching hospital, CAMH provides education, training, internships and residencies for students. People training to work in the health care field, including psychiatrists, psychologists, pharmacists, nurses, occupational therapists, social workers and laboratory technologists, come to CAMH for practical experience.

We believe that Mental Health is Health, and through our work we are building a movement for social change: raising awareness, challenging prejudice, and advocating for public policies that support mental health.

Please note that our social media channels are not monitored 24/7. If you are experiencing thoughts of suicide, you are deserving of help - visit www.camh.ca/gethelp for more information. If you feel safe in the moment, follow up with your family physician or care team. If you require immediate, in-person emergency care, call 911, or go to your nearest emergency department.