Customer Service Representative & Office Administrator
Top Benefits
About the role
Are you passionate about printing and marketing, dedicated to delivering outstanding customer experiences? Join our custom printing and marketing services.
Key Responsibilities
- Manage the entire order cycle, from entry through to delivery tracking.
- Plan, prioritize, and coordinate customers order to meet delivery deadlines.
- Monitor daily production workflow and adjust priorities for maximum efficiency.
- Accurately enter orders into our software system and maintain up-to-date records.
- Provide proactive updates to customers on order status, delivery timelines, and any changes.
- Liaise with suppliers: issue purchase orders, track incoming materials.
- Assist with general administrative and operational tasks to ensure seamless day-to-day operations.
Requirements
- Minimum 2–3 years’ experience in the print industry.
- In-depth knowledge of paper types, grain direction, and GSM specifications.
- Hands-on familiarity with digital printers and production workflows a strong asset.
- Exceptional customer service skills with a customer-first mindset.
- Strong organizational, multitasking, and time-management abilities.
- Proficiency with order management systems and the Microsoft Office suite.
What We Offer
- A collaborative team culture that celebrates excellence and innovation.
- Dynamic, supportive work environment with opportunities to learn new skills.
- Competitive salary plus profit-sharing program.
We look forward to hearing from you!
About Allegra - Vaughan 🍁
Canadian Owned & Operated 🍁 The word “marketing” can mean different things to different people. A simple definition? To us, it means telling your organization’s story in ways that drive engagement with your key audiences to help you grow.
Here at Allegra Marketing Print Mail (formerly KKP) we provide a comprehensive array of printing services in Vaughan, ON and targeted marketing solutions that increase brand recognition and keep your business top of mind with customers and prospects.
For over 30 years, we’ve partnered with businesses – large and small – representing a broad range of industries to drive sales. During that time, we have helped countless clients deliver successful campaigns and build strong community and customer connections as their dependable, one-stop resource. While our name has changed to Allegra Marketing Print Mail, our history began as KKP Vaughan and that’s where our team had the opportunity to become invested in this community.
Customer Service Representative & Office Administrator
Top Benefits
About the role
Are you passionate about printing and marketing, dedicated to delivering outstanding customer experiences? Join our custom printing and marketing services.
Key Responsibilities
- Manage the entire order cycle, from entry through to delivery tracking.
- Plan, prioritize, and coordinate customers order to meet delivery deadlines.
- Monitor daily production workflow and adjust priorities for maximum efficiency.
- Accurately enter orders into our software system and maintain up-to-date records.
- Provide proactive updates to customers on order status, delivery timelines, and any changes.
- Liaise with suppliers: issue purchase orders, track incoming materials.
- Assist with general administrative and operational tasks to ensure seamless day-to-day operations.
Requirements
- Minimum 2–3 years’ experience in the print industry.
- In-depth knowledge of paper types, grain direction, and GSM specifications.
- Hands-on familiarity with digital printers and production workflows a strong asset.
- Exceptional customer service skills with a customer-first mindset.
- Strong organizational, multitasking, and time-management abilities.
- Proficiency with order management systems and the Microsoft Office suite.
What We Offer
- A collaborative team culture that celebrates excellence and innovation.
- Dynamic, supportive work environment with opportunities to learn new skills.
- Competitive salary plus profit-sharing program.
We look forward to hearing from you!
About Allegra - Vaughan 🍁
Canadian Owned & Operated 🍁 The word “marketing” can mean different things to different people. A simple definition? To us, it means telling your organization’s story in ways that drive engagement with your key audiences to help you grow.
Here at Allegra Marketing Print Mail (formerly KKP) we provide a comprehensive array of printing services in Vaughan, ON and targeted marketing solutions that increase brand recognition and keep your business top of mind with customers and prospects.
For over 30 years, we’ve partnered with businesses – large and small – representing a broad range of industries to drive sales. During that time, we have helped countless clients deliver successful campaigns and build strong community and customer connections as their dependable, one-stop resource. While our name has changed to Allegra Marketing Print Mail, our history began as KKP Vaughan and that’s where our team had the opportunity to become invested in this community.